Cynethia C. Tatum

Business Office / Data Entry

Grand Bay, AL 36541

ad25ll@r.postjobfree.com

+1-251-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager

Evans junk removal - Mobile, AL

March 2014 to Present

Customer Service

Answered calls

Appointment Scheduler

Set pricing for jobs to be done

Data entry Account payables /Account receivables

General ledger accounting

Weekly

/Monthly Reports

Filed jobs & Reports

Etc.

Front Office Manager

Cobbs Home Daycare - Grand Bay, AL

December 2016 to March 2017

Handled Office Administration including but not limited to: Customer service,

Data Entry

Multi-line phone,

Prepared payroll

Accounts payable/ receivables

Processed applications Credit reports

Fax & Copy machine use

Processed monthly reports

Processed orders for Office & Daycare

Filed

Prepared daily menu for daycare

Driver of Daycare van on outings.

Reason for Leaving:

Owner passed away

State Farm Disaster Claims/ Temp Position

Worley Catastrophe Inc. - West Lafayette, IN

October 2016 to December 2016

Customer Service

Multi-line phones

Data entry

Filed Auto Insurance claims

Filed Customer complaints

Solved problems on a daily basis for State Farm clients. Reason for leaving - Job completed

Office Manager

Cobbs Child Daycare - Grand Bay, AL

June 1998 to September 2016

Office Manager:

Handled general office administration including but not limited to: Multiple Phone lines

Data Entry

Inventory control

Accounts payable/ receivables

Placed monthly orders for office & daycare

Processed Childcare Applications

Filed

Prepared payroll

Typed

Processed background checks

Processed credit checks on applicants

Drove daycare van for all outings

Prepared Daily Menu for breakfast and lunch.

Reason for leaving -

Left for temp assignment.

Business Office- Patient Accounts

Montgomery Regional Hospital - Montgomery, AL

August 1995 to May 1998

Billing Office including but not limited to:

Customer Service

Phone Etiquette

Answered Multi-line phone

Patient accounts

Patients complaints

Billing discrepancies

Problem solving

Computer

Data Entry

Fax Machine/

Printer use

Etc.

Reason for leaving- Hospital Business Office closed / Laid off Resident Manager

Candlewood II Apartments - Selma, AL

May 1990 to July 1995

Apt Maintenance Manager / 4 Complexes,

Office Administration but not limited to:

Maintenance supervisor

Phone etiquette

Multi-line phones

Processed work orders from beginning to completion in timely manner, Dispatched maintenance techs

Reviewed and approved all invoices for each property Billing for maintenance dept

Inventory count & control

Processed back charges for each complex.

Approved purchase orders

Overseen and supervised employees (hire, direct, schedule and discipline) Ensured timely maintenance of all buildings

Overseen all maintenance repair work

Including quotes from vendors, scheduling and coordinating work and reviewing work after completion. Resident manager:

Ensured company compliance of policies for residents and staff Overseen and supervised apartment turns

Answered Multi-line phone

Accounts Payables/ Receivables

Phone Eqtiquett Customer Service Handled arrears

Monthly reports

Bank deposits

Data entry

Applications

Property Leasing

Background checks

Credit reports

Section 8 qualifications, Hud rules and regulations, Fair housing rules and regulations,

Abided by Hippa laws

Reason for leaving - Moved to Mobile, Al. 36541 from Selma, Al. 36401 Education

Associate’s in Business Administration

Wallace Community College - Selma

January 1992 to November 1993

High school

Southside High School / Ged - Selma, AL

1989 to 1990

Skills

• Typing (10+ years)

• Section 8

• Payroll (10+ years)

• Bookkeeping (10+ years)

• Negotiation

• Driving (10+ years)

• Pricing (10+ years)

• Leadership (10+ years)

• Accounts receivable (10+ years)

• Sales (8 years)

• Accounting

• Filing

• Communication skills

• Hospital experience

• Journal entries

• Administrative experience

• Account reconciliation

• Tax experience

• Delivery driver experience

• Personal assistant experience

• Balance sheet reconciliation

• Property leasing

• Computer literacy

• Time management

• Data entry

• Writing skills

• Financial report writing

• Accounts payable

• Medical billing

• HIPAA

• Fair Housing regulations

• Customer service

• Property management

• General ledger reconciliation

• Bank reconciliation

• 10 key typing

• Phone etiquette

• Clerical experience

• Profit & loss

• General ledger accounting

• Multi-line phone systems

• Office manager experience

• Childcare

• Daycare

• Event planning

• Organizational skills

• Cashier

• Cash handling

• Medical Coding

• Microsoft Excel (5 years)

Languages

• English - Fluent

Certifications and Licenses

Driver's License

January 2022 to July 2026

Driver's License

Data entry Certification Wallace Community College Selma, Al. 36701 January 1992 to Present

Data entry Certification: 1099 digits in 5 min interval with 99% accuracy. Assessments

Merchandise & Supply Storage Skills — Familiar

February 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Familiar

Data Entry Clerk — Proficient

May 2020

Maintaining data integrity by detecting errors

Full results: Proficient

Customer Focus & Orientation — Proficient

June 2020

Responding to customer situations with sensitivity Full results: Proficient

Cashier Skills — Highly Proficient

June 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Protecting patient privacy — Proficient

May 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Administrative assistant/receptionist — Proficient May 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Managing accounts in QuickBooks — Proficient

August 2022

Using QuickBooks software to manage business financials Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Scheduling — Proficient

May 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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