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Customer Service Analytical Chemist

Location:
New Brunswick, NJ
Posted:
January 27, 2024

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Resume:

Chungder (Ed) Ho

* ******** **.

Piscataway, NJ *8854

Cell: 848-***-****

Email: ad25l4@r.postjobfree.com

Objective

Seeking a challenging and responsible analytical chemist/supervisor position where my expertise in reverse engineering competitive chemical products, troubleshooting customer complaint organic mixture product and analytical support for R & D, QA, manufacturing and customer service will be utilized.

Qualification Summary

. Many years of analytical chemistry experience in various specialty chemical industry.

. Operational knowledge of latest model analytical instrumentation like Shimadzu GC system model GC-2010 Plus, Shimadzu GCMS system model QP-2010, Shimadzu FTIR-ATR model IRAFFINITY, Shimadzu HPLC system model LC-20AD with UV & RI detector, Metrohm IC system model 883 Plus, Agilent GC and GCMS system, Perkin Elmer FTIR system, Water HPLC system.

. Reverse engineering hot selling competitive chemical products which help most of my previous employers make huge profit. Most of the new chemical products launched from my previous employers came from my competitive products analysis. I was recognized by most of my previous employers as one of the best reverse engineering and troubleshooting chemist in the nation because of my logical thinking capability and extensive analytical experience.

. Troubleshooting customer complaint issues in time to keep company business afloat.

. Very good skill in qualitative and quantitative analysis of various organic compound mixture by using GC, GCMS, IC, HPLC/GPC, IC and wet chemistry.

. Extensive knowledge in common anions, organic acid, cat ion and organic amine analysis by using various IC methods.

Education

University of Texas

. MS in Chemistry

National Chun Hsing University, Taiwan

. BS in Chemistry

Publication:

. Journal of American Chemical Society., 1981. 'Photochemistry of the Phenanthrane and Stilbene system'

Work Experience

1. Analytical chemist/Organic analytical lab supervisor: March 2008 -March 2023, Indium Corp of America, Clinton, NY 13323

. Reverse engineering of competitive products: Solder paste, liquid flux, cleaner, Polymer etc.

. Troubleshooting customer complaint product in time to save huge company business.

. Develop analytical method for QA and customer service dept.

. Analyzing incoming raw material and finished products.

. Provide analytical support for R & D, Customers, QA, Manufacturing and Technical service dept.

2. Sr. Analytical chemist: 1988 - 2007, Cookson Electronic Co. NJ

. Reverse engineering of competitive products Solder paste, liquid flux, cleaners, Polymer etc.

. Troubleshooting customer complaint products to save huge company business.

. Analytical support for R & D, Customers, QA and manufacturing.

3. Analytical chemist/assistant analytical lab manager : 1987 - 1988, Akzo Nobel Corp NJ

. Reverse engineering competitive products: Plastic stabilizer, Organic acid metal salts etc.

. Troubleshooting of customer complaint products.

. Analyze Incoming raw material and finished products.

4. Analytical chemist: 1984 -1987, Occidental Petroleum Co. NJ

. Reverse engineering of competitive products: Polymer, various cleaners, various polymer products, Defoamers etc.

. Analytical support for R & D, Customers and manufacturing.

. Troubleshooting customer complaint products.

5. Sr. Analytical chemist: 1979 - 1984, BASF (Oakite div). NJ

. Reverse engineering of competitor products: Industrial cleaners, household cleaners, lubricant, Polymers, Defoamer, Paint strippers, penetrating oil, metal treatment chemicals etc.

6. Analytical chemist: 1977 - 1979, Dow Chemical Co. (Essex Div.) NJ

. Reverse engineering of competitive products: Adhesives, Polymer, Sealant, Paint, Cleaners, Organic solvent mixture etc.

Personal information:

. US citizen

. Christian

. Enjoying teamwork

. Like classical music and violin playing



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