Human Resources Project Manager
Resume:
Desmond Ridgel. MS
Columbus, Ohio 43229
*.********@*****.***
PROFESSIONAL SUMMARY
Innovative, collaborative, and influential Human Resources leader with an impactful career history of managing multiple complex priorities, providing optimal support, and continuously improving processes for the betterment of the company. Proven willingness to make informed decisions and serve as a thought-partner to leadership.
Areas of Expertise
Human Resources Onboarding Confidentiality Employee Relations Training Project Management Process Improvement Troubleshooting HR Policies & Procedures HRIS Performance Metrics Automations
EDUCATION
Sullivan University, Master of Science: Management, Louisville, KY, 2014
Sullivan University, Bachelor of Science: Human Resource Leadership, Louisville, KY, 2012
Licensed Mortgage Loan Officer, NMLS #2054951
EMPLOYMENT HISTORY
HRIS Specialist, Analyst & Project Manager Sazerac 2017 – 2021
• Collaborated closely with the Talent Acquisition team; Managed and provided trainings on ATS (applicant tracking system); Trained all new recruiters and hiring managers on systems
• Developed continuous improvement processes around all Talent Acquisition systems
• Led implementation of Video Conference Interviewing technology, Wepow, resulting in a 55% savings YOY from $420k in 2018 to $190K in 2019
• Served as the Project Manager for electronic I-9 software and AAP optimization initiative; Managed organization’s metrics reporting including EEO-1 reports
• Implemented and provided trouble shooting for company’s WOTC, The Work Number and I-9 Software
• Led efforts in auditing and remediating over 4.5 million dollars in possible I-9 audit findings
• Developed guidelines and trainings and providing customer support/service on correcting errors
University of Louisville Physicians 2015 – 2017
HRIS Analyst II 2016 – 2017
• Managed the implementation and training for organization’s Applicant Tracking System; Responsible for troubleshooting issues for organization’s HRIS
• Led all initiatives around organization’s metrics reporting; Provided full cycle customer service to clients during annual Open Enrollment; Developed and conducted trainings on system upgrades and features
• Analyzed HRIS performance metrics and resolving application issues
• Documented processes, identified HR concerns, and compiled data analysis reports; Performed application upgrades, as well as and provided training and technical support
• Optimized HRIS processes, integrating new software, and performing diagnostic tests; Performed statistical analysis on gathered HRIS data and running queries
Talent Specialist 2015 – 2016
• Collected onboarding documentation and facilitated orientations for 200+ new hires
• Partnered with management to determine recruiting and hiring strategies; Responsible for providing all salary analysis and recommendations for existing and future positions
• Collaborated closely with HRBPs to streamline alignment around new positions for entire organization including job descriptions, sourcing strategy, hiring guides, and offer development
• Developed and conducted trainings for leadership on best recruiting/onboarding strategies
• Audited and facilitated all necessary changes related to policies for student externs and temporary employees while building relationships with schools and staffing agencies
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