Jazzymyne Brown

Teacher, Pro Bono Computer Assistance Professional, Customer Service, Sales

*** ******** **** ****. *** 101

Winter Garden, FL 34787

352-***-**** ad25jn@r.postjobfree.com

EXPERIENCE

Seaworld, Orlando, FL - Merchandise

July 2023- present

●Customer service.

●Utilize cash register to make sales.

●Prepare package pickup orders, Deliver packages and log them in our package area for guests’ packages.

●Stocking store.

●Cleaning as needed.

●Assist guests with locker rentals.

●Pin Trading been

Disneyworld, Orlando Merchandise

March 2022- July 2023

●Customer service

●Utilize register to make sales, issue refunds, and create packages for shipping guest orders to their homes

●Merchandising - demonstrated various items to guests to assist their purchasing items in the store.

●Pin Trading

●Cleaning as needed

●Stocking store and register area

Jazzy’s Creation’s, Founded in Jackson, MS —Computer Repair, Teacher, Technical Support Professional

1999 - PRESENT Not For Profit Organization. Pro Bono work only.

●Teaching customers how to utilize their computer, tablet

(Windows, Android, Kindle Fire, Kindle, Chromebook or Android Cell Phone) to the fullest potential

●Upgrade hardware, software or devices.

●Identify ways the consumer can use programs or apps to gain functionality of their device.

●Dictation is typewritten at a high accuracy rate and speed. Able to type 45 wpm

●Troubleshoot devices with online support, practicing social distancing to best assist customers over the internet or on video calls.

●Create spreadsheets of data as per consumer’s needs.

Office Depot, Jackson, MS — Computer Specialist- sales

September 1999 - December 2000

●Expanded customer’s knowledge base of technology available for purchase.

●Expounded on the peripheral items needed when purchasing

SKILLS

Proficient in typing. Able to type 45 wpm with 98% accuracy.

Able to update and fix computers for PC users.

Excellent technical

know-how and problem solving skills due to over 30 years Pro Bono experience.

Highly analytical and organized multitasker with a decisive nature and strong attention to detail.

Proficiency in various software programs

LANGUAGES

English

computer items.

●Located items in stock in store, lifting, carrying and collection of items in store for customers purchase.

●Explained protection plans for technology items purchased and sold plans.

●Utilized store computer system for locating store items.

●Conduct store inventory assessment.

●Provide follow up with customers regarding purchases.

Fayetteville School System, Fayetteville, NC — Teacher

September 1998 - December 1998

●Prepared lesson plans weekly.

●Supervised 30 students in daily activities

●Attended weekly team meetings with other teachers.

●Created and implemented a safe space approach to the classroom to ensure all students were accepted.

●Created a peer learning/teaching environment where higher skilled students taught lower skilled students their lesson homework to ensure success for both students.

Bryan ISD, Bryan, Texas,— Teacher

September 1997 - December 1997

●Prepared lesson plans weekly.

●Supervised 30 students in daily activities

●Attended weekly team meetings with other teachers.

●Created and implemented a safe space approach to the classroom to ensure all students were accepted.

●Created a peer learning/teaching environment where higher skilled students taught lower skilled students their lesson homework to ensure success for both students.

Kindercare, San Antonio, Texas — Teacher

February 1997 - June 1997

●Prepared lesson plans weekly.

●Supervised up to ten students in daily activities.

●Set up the computer in the daycare, made ready for students to learn education software and computer components ● Implements lessons based on the age of the student.

●Accepted payments for the computer classes, wrote out reminders for payment for the family, turned in materials to my home company..

●Created and implemented a safe space approach to the classroom to ensure all students were accepted.

●Created a peer learning/teaching environment where higher skilled students taught lower skilled students their lesson homework to ensure success for both students.

Adult Assistance in Home Program, San Antonio, Texas

House Monitor for the weekend

January 1997 - March 1997

●Supervised disabled adults in their apartments.

●Drive the company van to take residents on excursions. Shopping, Movies, Bowling, Hair Stylist, any place allowed in the company handbook.

●Followed a routine with the residents throughout the weekend for their mental health.

●Assisted residents whenever the need arose. Cooking, grooming, definitions explained to residents of the rules when necessary.

●The residents were to be as self sufficient as possible and I was only to supervise their behaviors and correct inappropriate behaviors.

Bank Headquarters, Bryan, Texas — Data Entry

April 1997 September 1997

●Required strong typing skills, data entry of banking transactions from the prior day, correct the errors and input the adjusted amount into the computer system.

●Reconciled the Daily Reports to verify that totals of individual accounts tallied according to the Daily Reports.

Internet Solicitation, Bryan, Texas — Sales

December 1996- January 1997

●Used a telephony system to access the caller database. Followed the spoken protocol of the company to relate products and services to the consumers on the phone.

●Ordering sales of internet access points and related programs.

●Followed up on calls that wished to be spoken to at a later date due to inconvenient calling time.

●Filled out company reports and turned them in daily.

●Kept track of daily, weekly and monthly sales.

EDUCATION

Canterbury School, New Milford, CT— High School Diploma

September 1983

Montana State University, Bozeman, MT — Bachelor of

Science In Elementary Education

September 1988 - December 1996

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