Sharon Pegram

Administrative Coordinator

**** * & M Dr.

Knightdale, North Carolina 27545

919-***-**** (res.)

919-***-**** (cell)

E-mail ad25j9@r.postjobfree.com

Results-oriented and self-starting Administrative Coordinator with a track record of delivering exceptional administrative support while maintaining effective collaboration with multiple departments. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Passionate about a proven history of comprehensive data entry, print management, file management, technical support and shipping and receiving experience to thrive in a new position utilizing 20 years of customer service experience in the private and public sectors.

Bay Path University-October 2022 – Present

Doctor of Healthcare Science with concentration in Informatics and online teaching

Bay Path University-October 2019 – July 2022

Master Degree of Science Healthcare Management with a concentration in organizational Excellence and Six Sigma Lean Green Belt Certification - GPA 3.87

Bay Path University-October 2017 – July 2019

Bachelor Degree of Science Healthcare Administration with a concentration in organizational Excellence - GPA 3.84. Honor Magna Cum Laude

Campbell University 2023-Present

Administrative Coordinator for Dean of Adult and Online Education

•Data recording, deployment, management, and analysis of student surveys for all of AOE campuses.

•Responsible for auditing and merging faculty rosters from all AOE campuses and posting on Blackboard, as well as submitting to the Office of Institutional Effective.

•Review and process faculty payroll requisitions, reimbursements, and check requests for all campuses.

•Responsible for posting and maintaining all adjunct faculty job postings in Taleo.

•Maintain all adjunct faculty credentials and human resource documents in OnBase and Colleague.

•Maintain Accuplacer Administrator account for placement testing.

•Proficient in Microsoft Office Excel, Word, PowerPoint, Outlook, Teams, Zoom, Slack, Canvas, Blackboard, OnBase, Taleo, Collegeue

UNC HEALTHCARE REX 2019-Present

Surgical Scheduling Coordinator/Certified Nursing Assistant

•Obtain insurance referrals and prior authorization from insurance companies.

•Work with Medicare and Medicaid to ensure proper policies and procedures are followed.

•Set and confirmed customer appointments.

•Entered information into system to update status reports.

•Managed scheduling of procedures, appointments, and surgeries.

•Developed effective scheduling processes to achieve production objectives.

•Demonstrated consistent operational excellence to maintain stellar office reputation.

•Gather employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.

•Checked prices and calculated totals for accurate invoice processing.

•Scheduled procedures, surgeries, and doctor appointments.

•Developed weekly production status reports for supervisor and manager.

•Developed strong working relationships with management and executive team through effective scheduling and communication skills.

•Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

•Obtain vital signs.

•Assist clinical staff with wound dressings.

DEPARTMENT OF PUBLIC SAFETY 2010 to 2019

Office Assistant IV

•Project management for the NC VIP program. Project management for the emergency FEMA project

•Data processing, maintaining training records for all Alcohol Law Enforcement Agents Maintaining weekly timesheet files for Headquarters staff. Maintain travel reimbursement for all agents. Maintained undercover files and funds. Grant manager. NC VIP administrator. Customer Service Operating and maintaining a multi-line phone system Assisting the Bingo Administrator Maintaining all correspondence with district offices throughout NC DCI certified and TAC assistant.

•Produced high-quality communications for internal and external use.

•Provided clerical support, addressing routine and special requirements.

•Developed presentations and generated reports to facilitate office operations.

•Prepared meeting rooms and materials and recorded important information.

•Created detailed expense reports to facilitate reimbursement for business expenses incurred.

•Completed clerical tasks such as filing, copying and distributing mail.

•Developed correspondence letters, memos and emails.

•Secured essential information and determined logistics to coordinate meetings and travel.

•Managed data and correspondence to secure information across complex landscapes of organizational departments.

•Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

•Coordinated travel arrangements for all staff, such as setting appointments and securing transit and lodging accommodations.

•Special assignments that include FEMA reports for emergency events within the state of North Carolina

DEPARTMENT OF AGRICULTURE 2004 to 2010

Processing Assistant III

•Data processing

•Update all information from the Structural Pest Control field inspectors

•Maintaining compliance required by law for the Structural Pest Control Industry

•Prepared and maintained all records for the Structural Pest Control Board

•Customer Service

•Maintaining and operating a multi-line phone system

•Assisted with budget requirements for Structural Pest Control

•Prepared travel reports for the field inspectors

•Scheduled travel accommodations for the field inspectors

Skills/Certifications

Six Sigma Lean Green Belt certification

Organizational Excellence certification

Project Management

Grant Management

Certified Nursing Assistant

Phlebotomy training

Currently I am serving as a Deacon at my church. Worked with the Project Team to establish training for the NC VIP program

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•Andrea Davis – Professional Reference 919-***-****

•Nicole Winget – Former Supervisor 910-***-****

•Amanda McRae – Professional Reference 910-***-****

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