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Customer Service United States

Location:
Miamisburg, OH
Posted:
January 27, 2024

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Resume:

Michael Effner

United States Marine Corps

Maysville, KY 41056

ad25ic@r.postjobfree.com

+1-270-***-****

Administrative Professional and Military Veteran with a Secret Security Clearance and four years of proven

experience providing support to management and fellow Marines in all areas of administration to include pay,

legal, travel and health administration, among other activities, to ensure successful operations on a daily basis for

individuals assigned to the geographic area of responsibility. Recipient of multiple awards for outstanding

performance and professionalism in the United States Marine Corps.

● Microsoft Office Suite ● Leadership / Supervision ● Organization / Communication

● Data Analysis ● Training and Development ● Dedicated Work Ethic

● Computer Hardware ● Quick Study ● Performance under Pressure Work Experience

Surgery Scheduler

LifePoint Health - Maysville, KY

December 2022 to Present

Schedule surgeries, and authorize insurance, work with patients on billing, and register patients into the emergency room. Work with a team scheduling and customer service. Director of Environmental Services

Trilogy Health Services - Cynthiana, KY

January 2022 to Present

OSHA certification, Infection control, Scheduling, CRM, SDS management, Maintaining the grounds and common areas for the health campus with my team, Daily Huddles, Morning meetings, making sure the residents are content with there living conditions, customer service Production Worker

PRODUCTION FACILITIES (Toyota and YSPS) - Georgetown, KY 2012 to December 2021

Provide continuous line assembly of parts in a consistent, efficient and quality manner.

● Completed all line work ahead of schedule, ensuring production goal met by completing 110%+ on a continuous basis.

● Volunteered for and obtained First Responder status for an entire production facility, gaining certification in first aid techniques and emergency procedures. Train and coach Marines

USMC - Richmond, KY

2006 to 2012

Richmond, KY 2006 - 2012

Military Police

Ensure laws are followed and order is maintained; provide paperwork in accurate detail for infractions and court

hearings. Train and coach soldiers in gun ranges and riot control.

● Recognized by management for technical knowledge in subject area; served as technical expert matter for all individuals within the organization.

● Prepared multiple court citations and orders for the prosecutor's use in court filings. One hundred percent of all citations and orders accepted without return for correction. 0311 Infantry/ USMARSOC

US MARINE CORPS - Yuma, AZ

2002 to 2006

• Provide an exceptional level of administrative support, including pay, legal, travel and health administration, to management and other individuals assigned to the geographical area of responsibility, to include individuals

assigned to foreign countries.

• Served as data entry and quality assurance for the organization's proprietary pay and human resources system, entering and reviewing up to 1500 records on a daily basis at the height of conflict in the Middle East.

• Integrated personnel and health records at the time of a Marine's medical discharge, ensuring all documentation was accurate for proper retirement benefit payments.

• Followed standard operating procedures and federal regulations to ensure all travel documents, pay actions and personnel records were documented as required. Audits and reviews of records resulted in 100% compliance.

Education

Bachelor's in Criminal Justice Course Work

Eastern Kentucky University

2007

Marine Corps Institute

2005

Skills

• Microsoft Windows

• Data Analysis

• Computer Hardware

• Environmental Services

• Customer Relationship Management

• Help Desk

• Project Management

• CRM Software

• Microsoft Outlook

• Power BI

• Leadership

• Communication skills

• Computer skills

• Microsoft Office

• Supervising experience

• Security

• Computer hardware

• Customer service

• Supervising experience

• Quality assurance

• Leadership

Military Service

Branch: United States Marine Corps

Rank: E6

Certifications and Licenses

Driver's License

Guard Card



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