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Project Manager Service Representative

Location:
Oklahoma City, OK
Posted:
January 27, 2024

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Resume:

Mark Scott

Project Manager

ad25h1@r.postjobfree.com /linkedin.com/in/mark-scott-a5535aa7

**** ** **** ******. ******** City, OK 73107 (415) 827 - 8991

PROFILE

Expert at driving the adoption and enforcement of team projects, removing impediments, and fostering self-management. Expert in Agile and Waterfall project management methodologies. Excellent communicator - leverage technical, business, and finance acumen to communicate effectively with client and executives and their respective teams.

AREAS OF EXPERTISE

Certified Veterans Service Representative with the VA

Extensive knowledge of the Code of Federal Regulations for VA rating and education benefits.

VA School Certifying Official

VA Work Study Supervisor

Staff Supervision, Training, and Coaching

EDUCATION

San Francisco State University, San Francisco

BA Business Management

September 2018 - August 2021

City College of San Francisco, San Francisco

General Education Courses

August 2017 – May 2018

College of Marin, Kentfield, CA

General Education Courses

June 2015 – May 2017

Technical Skills

Microsoft Office

Onbase Software

Workstation Organization

Supervisor/ Department Lead

Journeyman Flight Engineer

Aircraft System Specialist – mechanical, electrical, and electromechanical.

PROFESSIONAL EXPERIENCE

Lead VA School Certifying Official JUN 2022 – MAR 2023

University of Central Oklahoma, Edmond, OK

Dept. Lead certifying all VA enrolment forms for all veteran students and veteran family members using VA benefits complying with federal regulations set by the VA.

Facilitated the redevelopment & expansion of the Veterans Benefits Office at UCO

VA work study supervisor recruiting and training student workers to assist with the office duties certifying students and advising veterans & dependents with VA benefits.

Maintain records of all VA education benefits students and comply with SCO handbook rules and regulations set in the 38th Code of Federal Regulations.

Veteran Service Representative DEC 2021 – JUN 2022

Oklahoma Department of Veterans Affairs, Oklahoma City, OK

Worked directly with the federal VA, DoD, and National Archives following rules and regulations in accordance with the 38th Code of Federal Regulations.

Maintain great customer service with clients along with keeping organized and confidential files of clients on the Federal VetraSpec website with the VA.

Top performer at ODVA becoming one of the leading VSRs for work efficiency.

Journeyman KC-10 Flight Engineer OCT 2010 – DEC 2016

U.S. Air Force, Travis Air Force Base, CA.

Responsible for pre & postflight inspections, takeoff & landing data calculations for every flight, and maintaining accurate and organized aircraft records every flight.

Completed nearly 1,000 hours of combat, combat support, and non-combat flight time earning two Combat Air Medals with the U.S. Air Force

Monitor all aircraft systems in flight including electrical, hydraulic, fuel and environmental systems while assisting pilots with aircraft flight and ATC monitoring.

Dental Equipment Technician SEP 2007 – OCT 2010

Patterson Dental, Sunnyvale, CA

Tasked with repairing medical & dental equipment on-site throughout the Bay Area while maintaining a good customer service relationship with medical professionals.

Worked as part of two-person team on an eight-million-dollar building renovation project that included breaking down & rebuilding dental suites for over 100 offices.

Facilitated numerous small projects and full office buildups and equipment installations.

Heavy Equipment Mechanic OCT 2006 – JUL 2007

Aerotek, San Francisco, CA

Performed inspections and repairs on hydraulic scissor lifts, boom lifts, bobcat tractors and other types of construction equipment.

Assist in the transfer of construction equipment throughout the San Francisco Bay Area.

Aviation Machinist Mate Third Class SEP 2000 – OCT 2006

United States Navy, Pt. Mugu, CA

Night shift supervisor of Power Plants shop within VAW-113 squadron.

Served as a Quality Assurance representative within organization work center.

VOLUNTEER EXPERIENCE

Veteran Associations Aug 2014 – Present

Lifetime member with American Legion, Disabled American Veterans, and the VFW

Volunteer at OKC VA hospital assisting veterans and family members with VA benefits.



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