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Winston Salem Customer Service

Location:
Winston-Salem, NC
Salary:
38,000 per year
Posted:
January 27, 2024

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Resume:

Hardworking and reliable with strong ability in MACHINERY AND FUNCTIONS. Offering TECHNICAL

SKILLS, and WORKING WITH MOST TOOLS AND WAREHOUSE EQUIPMENT. Highly organized, proactive and punctual with team-oriented mentality.

• System installations • Operational improvement

• Maintenance and repair • Customer service

• Schematics interpretation • Problem resolution

• Inventory management • Hand tool operations

• Diagnostic abilities • Standard operating procedures understanding

• Repair procedures • Equipment maintenance

• Installing systems • Materials handling

• Completing repairs • Equipment operation

TURNOVER SPECIALIST 03/2015 to Current

M&E PROPERTIES - Winston-Salem, NC

• Performed maintenance services to correct and prevent problems.

• Conducted DAY TO DAY inspections of building HVAC systems and parts to assess maintenance requirements.

• Improved HOUSING, GROUNDS, and ALL APPLICABLE LIVING AREAS through INSPECTION AND PERFORMING NEEDED TASKS FOR RE-RENTAL.

TURNOVER SPECIALIST 05/2014 to Current

HENSON PROPERTIES - Winston-Salem, NC

• Kept interior and exterior of buildings clean, safe and welcoming.

• Operated hand and power tools to complete repairs.

• Maintained equipment, materials and tool inventory to meet any repair or maintenance need with minimal delay.

• Replaced wall sockets, ran lines and completed basic carpentry to finish installations.

• Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.

RECEIVING SPECIALIST 10/2012 to 05/2014

Sears Brands LLC - Winston-Salem, NC

• Operated forklift to elevate or place merchandise in appropriate areas.

• Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.

• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

• Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.

• Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.

ROBERT

GILLIS JR

ad25fq@r.postjobfree.com

336-***-****

Winston-Salem, NC 27106

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND

TRAINING

EXPERIENCE LOT ASSOCIATE 09/2011 to 04/2012

Home Depot - Winston-Salem, NC

• Loaded cement bags, mulch and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.

• Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.

• Provided assistance to other departments as needed to guarantee seamless shopping experience for customers during busy or understaffed times.

INSTALLER/DRIVER/SHIPPING AND RECEIVING CLERK 01/2007 to 06/2010 ADECCO STAFFING - Winston-Salem, NC

• Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.

• Compared shipment contents with paperwork to support inventory accuracy and records management.

• Investigated inventory discrepancies to maintain recordkeeping validity.

• Installed complete systems at new residential and business construction sites.

• Inventoried required material, tools and equipment to record product on-hand or to be ordered.

• Completed daily appointment schedule to drive quality and timely service.

• Delivered exceptional service to customers by answering questions and responding quickly to issues.

• Tested systems and performed troubleshooting to alleviate potential issues after set-up.

• Planned optimal routes to minimize delays and maximize time efficiency.

• Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.

• Practiced safe and secure loading methods to avoid damaging goods.

• Utilized GPS to optimize routes and continuously meet estimated delivery times. Robert B Glenn High School - Kernersville, NC

High School Diploma

06/1988

W.S.S.U. - Winston-Salem, NC

BUSINESS MANAGEEMENT

F.T.C.C.

ELECTRONIC ENGINEERING

DeVry University - Villa Park, IL

Computer Programming



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