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Customer Service Entry Level

Location:
Atlanta, GA
Salary:
19.00
Posted:
January 27, 2024

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Resume:

AD Asonya Dunn

Douglasville, GA ***** +1-404-***-****

ad25f5@r.postjobfree.com

PROFESSIONAL

SUMMARY

Well-organized Job Title skilled at providing customers with accurate and quick service. Offering Number years of experience in customer service, preparing Type food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Motivated Job Title offers expertise in customer service, food preparation and catering. Excellent listening, problem- solving and relationship-building skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS Fuel Sales

Driving Customer Satisfaction

Company Guidelines

Customer Needs Assessments

Prepare orders online

Make sandwiches

Use meat slicer

Sales for signs and product out

Fried chicken

Do platters

Preparing Food Items

Cleaning and Sanitizing

Food Preparation and Safety

Food Safety Standards

Food Sales and Promotion

Stocking and Replenishing

Customer Service

Platter and Tray Preparation

Proper Food Handling

Stocking of Food Cases

Product Stocking and Rotation

Food and Beverage Service

Daily Food Preparation

Coaching and Training

Food Packaging and Labeling

Food Production Processes

Upselling

WORK HISTORY DELI CLERK 08/2020 to 07/2021

Publix Douglasville, GA

Greeted customers at counter to fulfill requests and answer questions. Maintained clean, trash-free workspaces to maximize productivity and safety.

Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices. Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes. KITCHEN MANAGER 05/2018 to 09/2020

Burger King Douglasville, GA

Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning. Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

ASSISTANT MANAGER 06/2011 to 06/2013

SUBWAY®Restaurants Temple, Ga

Supervised day-to-day operations to meet performance, quality and service expectations.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Helped with planning schedules and delegating assignments to meet coverage and service demands.

Increased employee performance and job satisfaction to strengthen retention and engagement.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Made hiring recommendations to increase company's productivity and profitability with quality workers.

Assisted in organizing and overseeing assignments to drive operational excellence.

SANDWICH ARTIST 08/2006 to 09/2008

SUBWAY®Restaurants Douglasville, GA

Kept workplace clean and organized in line with restaurant policies. Greeted guests, promoted specials, and took orders. Prepared and presented food in compliance with health and safety guidelines.

Trained team members to prepare sandwiches and other items according to instructions.

Prepared and served hot and cold sandwiches based on customer preferences.

COOK 12/2001 to 07/2002

Chili's Douglasville, GA

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Prepared food items in compliance with recipes and portioning control guidelines.

Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

ASST MANAGER 05/1998 to 11/1999

Domino's Pizza Douglasville, GA

Supervised day-to-day operations to meet performance, quality and service expectations.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. EDUCATION Douglas County High School, Douglasville, GA 05/1998



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