APRIL
GRESLY
MANAGEMENT TEAM
MEMBER
ad25ec@r.postjobfree.com
Mayer, Az 86333
CONTACT
Dedicated professional with proven
performance in management,
leadership and communication.
Detail-oriented in problem-solving
and planning. Ready to make an
immediate contribution to your
organization.
PROFESSIONAL SUMMARY
Owner
April's Attic & Resale Shop, Mayer, Az
Bartender
50's Diner & Back Seat Bar, Cordes Lakes, AZ
EXPERIENCE
November 2020 - September 2022
Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
•
Demonstrated long-term view for improving and preserving enterprise.
•
Defined strategy and trained staff to manage day-to-day business
• operations.
Liaised with senior leadership to guide actions and manage people, operations, and offerings.
•
Identified problems, made decisions, and interpreted results based on quantitative techniques.
•
Set and implemented strategic goals and initiatives to align company
• with mission, values, and vision.
Hired skilled personnel to handle challenges and obligations of business.
•
Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
•
• Prepared staff work schedules and assigned specific duties. Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiently
•
Led non-merchandising departments of businesses such as advertising or purchasing.
•
Demonstrated and supported continuous improvement and growth
• mindset.
Set prices and credit terms for goods and services, based on forecasts of customer demand.
•
Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.
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• Planned store layouts or designed displays.
June 2019 - November 2020
Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
•
Completed POS transactions, returning currency, coin and payment cards to patrons.
•
Mixed and served alcoholic and non-alcoholic beverages according
• to established recipes.
Bartender
Creekside Lodge, Mayer, Az
Took beverages orders from guests and delivered drinks within reasonable time frames.
•
Prepared beverages and cocktails according to mixing and
• presentation standards and recipes.
Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
•
Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
•
Checked identification of customers to verify age requirements for
• alcohol purchases.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
•
Assessed bar inventory and completed requisition sheets to restock supplies.
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• Stocked spirits based on projections from daily functions sheet. Answered questions about menu selections and made
recommendations.
•
• Suggested additional items to customers to increase bar sales.
• Collected money for drinks served.
Conducted bar inventory on regular basis to complete daily requisition sheets.
•
June 2020 - November 2020
Assessed bar inventory and completed requisition sheets to restock supplies.
•
Greeted patrons promptly and cordially, exhibiting excellent guest
• service skills.
Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
•
Checked identification of customers to verify age requirements for alcohol purchases.
•
Completed POS transactions, returning currency, coin and payment
• cards to patrons.
Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
•
Created new and exciting cocktails and beverages based on item availability and seasonal interest.
•
Followed alcohol awareness procedures for preventing intoxication
• and dealing with intoxicated guests.
Took beverages orders from guests and delivered drinks within reasonable time frames.
•
Answered questions about menu selections and made
recommendations.
•
• Arranged bottles and glasses to make attractive displays.
• Displayed and retained extensive knowledge of liquor, wine and beer.
• Served snacks or food items to customers seated at bar. Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, and ordering taxis and other transportation for intoxicated patrons.
•
• Sliced and pitted fruit for garnishing drinks.
• Suggested additional items to customers to increase bar sales.
• Arranged bottles and glasses to create attractive displays. Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
•
• Took beverage orders from serving staff or directly from patrons.
• Collected money for drinks served.
Collaborated with manager to contribute to daily, holiday, and themed drink menus.
•
• Washed and wiped down prep areas, equipment, and utensils. Checked identification of customers to verify age requirements for purchase of alcohol.
•
Criminal Justice
American InterContinental University, Atlanta, GA
High School Diploma
Greenway High School, Phoenix, Az
EDUCATION
February 2018
May 1996
SKILLS
• Quality Control Planning
• Management Team Leadership
• Finance and Accounting Operations
• Operational Efficiency and Safety
• Accounts Payable and Accounts Receivable
• Change and Growth Management
• Employee Motivation and Performance