Brittany Hudson

Professional with over ten years of Sales and Customer Service Experience

Dallas, TX 75254

ad25dm@r.postjobfree.com

+1-945-***-****

Work Experience

Marketing Coordinator

Genpact LLC - Richardson, TX

September 2022 to Present

• Conduct market research to identify target audience and market trends

• Develop and execute marketing campaigns across various channels (email, social media, paid advertising)

• Create and manage content for website, blog, and social media platforms

• Analyze and report on campaign performance using analytics tools

• Collaborate with cross-functional teams (sales, product, design) to develop and execute marketing strategies

• Manage and maintain marketing databases and CRM systems IT Support Specialist-Contractor

Enhabit Home Health & Hospice - Dallas, TX

January 2023 to April 2023

• Created support service tickets and used web-based ticketing systems to track and deliver support services.

• Installed, serviced and upgraded over 300 Windows computers.

• Provided PC and mobile support to resolve client issues.

• Assisted the network team in monitoring 4 network servers. Sales Advisor

T-Mobile - Dallas, TX

January 2022 to January 2023

• Expand all newly established phone sales territories

• Perform cold call to potential clients/customers

• Develop personal book of business by preparing sales plan

• Generate significant number of phone leads from various sources

• Utilize regional call center in performing out bound calls

• Create and sustain cordial relationship with new customers

• Achieve minimum standards for sales quotas, quotes, and calls Sales and Leasing Consultant

Presidium Property Management - Dallas, TX

January 2021 to December 2021

• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.

• Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.

• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.

• Handles incoming sales by phone, email, and online chat.

• Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites.

• Logs all activity into company provided databases (Pivotal/PCIC, One Site, Interactive Pricing Application) in a timely and accurate manner.

• Accurately communicates the benefits and features of the property portfolio.

• Stays up to date with all promotions/leasing incentives.

• Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements.

• Maintains company’s customer service and sales standards. Sales Advisor

Just Tires - Allen, TX

March 2018 to March 2020

• Assists members in determining tire needs, answers questions and makes product recommendations. Sells tires using persuasive skills and product knowledge.

• Handling the phone line including answering all incoming calls, handle all members inquiries and providing price quotes.

• Oversee .CA appointment program including organizing and booking appointments, responding to emails in a timely manner as outlined by procedures.

• Tags and organizes all special order and .CA tires for efficiency.

• Provides members with booked appointments for special orders at time of purchase.

• Invoices tire purchase and install/repair services. Loads appointment tires and transfers to preset staging area in sales.

• Rings up orders. Receives accurate payment, makes change, processes cheques, credit and debit charges, gives out receipt and submits order according to proper procedures for paperwork and performance of duties.

• Calculates refund amount for warranty returns of tires.

• Communicates with Tire Centre manager, buyers, receiving department and inventory auditors regarding special orders, quantity, status, price, delivery and promotion of merchandise.

• Stocks tires in sales area in accordance with Tire Centre manager’s merchandising plan.

• Keeps tires in steel stocked in accordance with Tire Managers merchandising plan.

• Assists with driving member vehicle into service bay and parking member vehicle in lot after service.

• Assists in Station Operations of shop as required.

• Cleans sales area by sweeping, mopping, spraying, wiping.

• May also assist members with propane refills/purchases. Follows all safety procedures and guidelines.

• Works in an efficient urgent manner throughout the day. Bank Teller II

First Convience Bank - Dallas, TX

February 2017 to March 2018

• Serves customers by completing account transactions.

• Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

• Sells cashier’s checks, traveler’s checks, and series e bonds.

• Answers questions in person or on telephone and refers customers to other bank services as necessary.

• Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.

• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.

• Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.

• Reconciles loan coupons and other transactions.

• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller. Loan Processor

First Franklin Financial - Monroe, LA

March 2014 to April 2017

• Interview prospective loan applicants and assist them in finding the best loan products for their needs

• Work with the borrower to gather financial information such as credit reports, verify the accuracy to determine creditworthiness, and complete the mortgage loan application

• Order property and loan documentation such as appraisals, inspections, title searches, site surveys, contracts, and property tax records to help process mortgage loan files

• Prepare and submit detailed loan packages to the lender underwriting department for approval or denial

• Act as a liaison between applicants, mortgage brokers and loan officers, real estate agents, and mortgage lending underwriters to help further loan approval

• Ensure loan files meet lending and regulatory guidelines and policies

• Maintain detailed documentation of the process in our system - from origination to close Office Manager

Super D Trucking LLC - Monroe, LA

April 2011 to June 2014

• Recruit and Train Employees

• Develop and Maintain an Efficient Workflow

• Keep Records of Employee Productivity

• Maintain Relationships With Suppliers and Vendors

• Prepare and Deliver Regular Reports to Senior Management Education

High school diploma

Wossman High School - Monroe, LA

August 2006 to May 2009

Skills

• Customer service

• Inside sales

• Pricing

• Payroll

• POS

• Negotiation

• Banking

• Retail sales

• Microsoft Excel

• Business development

• Upselling

• Purchasing

• Cash handling

• Microsoft Office

• Budgeting

• Office Management

• Bookkeeping

• Accounts Receivable

• Management

• Accounts Payable

Certifications and Licenses

Driver's License

Contact this candidate