Tiffany LeConte

** ********** *****

Jackson, NJ 08527

732-***-**** ad25db@r.postjobfree.com

SUMMARY

Highly organized, compassionate driven healthcare professional with over 10 years’ hands on experience. Exceptional administrative skills for over 3 years. Proven track record with different EMR systems such as Epic, Sci and Centricity. Strong prioritizing skills to demonstrate effective time management. Areas of expertise include hands-on care, administrative skills with a high volume of scheduling, office coordination and billing. EDUCATION

Ocean County College, Toms River NJ 2022 – Present Associate degree with concentration in Health administration Neptune High School, Neptune, NJ 2002 - 2005

High School Diploma

EXPERIENCE

Hackensack Meridian Health ENT, Brick NJ 2022 – Present Surgical Coordinator

• Act as a liaison between the office and hospitals

• Assemble and cultivate the surgical operating and scheduling structure for the practice

• Monitor Surgical block for the doctor

• Mastering Knowledge of ICD 10 and CPT codes

• Obtaining clearances, convey updates to physicians about plan of care for patients

• Acquire precertification from insurance companies to get approval for surgeries

• Billing/ EOB knowledge, analyze explanation of benefits to verify the correct billing of the insurance carriers.

• Run report for missing charges, submit paper and electronic claims to over 10 different insurance companies RWJ Barnabas Cooperate Services 2022 - 2023

Centralized Scheduler

• Daily collection of patients demographics into our EMR system

• Verify patients’ insurance coverage to confirm accuracy and if co pay is required

• Handling high volume inbound and outbound calls daily

• Address customer service inquiries

• Manage scheduling process for Mri’s, CT scan, nuclear stress test, Mammograms, Ultrasounds. All scheduling is done in a timely manner, to avoid insurance denial.

• Organize emails in different folders so team members can utilize as resource when encountered with similar issues, multitasking daily assignments

JFK University Medical Center, Edison, NJ 2019 - 2021 Information and Guest Services Rep

• Welcome all guests to the Medical Center by proactively greeting them in a courteous fashion

• Provide verbal and written directions to help aide the visitors/patients

• Distribute appropriate visitor passes to guests in accordance with the established visitor policy

• Confirm accurate location of patients within the hospital

• Answer a multi-line phone

• Escort visitors to their destinations if needed to

• Sign and screen patients prior to them going to the office Serenity Hospice, Fields Boro, NJ 2014 - 2019 Home Health Aide

• Oversaw the administration of prescribed medications to clients.

• Assisted with routine healthcare tasks or activities of daily living, such as feeding, bathing, dressing, grooming, toileting, and mobility.

• Helped with tasks such as preparing meals, doing light housekeeping, and doing laundry.

• Engaged patients in exercises or activities to keep them mentally alert.

• Followed a specified care plan for the client and reporting on completed tasks after each visit.

• Chart patients’ information

Monmouth Medical Center, Lakewood, NJ 2017 – 2018

Patient Care Associate

• Assisted clients with personal hygiene, including shower, tub or bed baths, oral care, hair, and skin care.

• Assisted clients in the use of toilet facilities, including bed pans.

• Assisted clients in and out of bed, excluding the use of mechanical lifting equipment unless trained and documented as competent.

• Assisted clients with walking, including the use of walkers and

• wheelchairs, when applicable.

Excellent Care Nurses Registry, Jackson Township, NJ 2006 - 2014 Home Health Aide

• Oversaw the administration of prescribed medications to clients.

• Assisted with routine healthcare tasks or activities of daily living, such as feeding, bathing, dressing, grooming, toileting, and mobility.

• Provided clients with help moving in and out of beds, baths, wheelchairs, or automobiles.

• Helped with tasks such as preparing meals, doing light housekeeping, and doing laundry. SKILLS

• Quick analytical person, adaptive learner, and great team player

• Medical terminology knowledge in procedures, abbreviations

• Charting expertise

• EMR systems; Epic, Centricity, Sci

• Customer service expert

• Medical coding capabilities, such as Cpt, Icd 10

• Proficient in excel, Microsoft word, navigating zoom, web ex and teams CERTIFICATE/LICENSES

• Certified home health aide certificate and license obtained through the Board of Nursing

• Pharmacy Technician license obtained through the Board of Pharmacy

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