Customer Service Data Entry
Resume:
Jennifer Zambrana
Killeen TX ****1
OBJECTIVE: Personal and professional growth
EDUCATION: Cypress Lake H.S., academic diploma, 2000 WORK EXPERIENCE:
Jungle Rides and Toys Killeen Mall
Killeen Texas 76541
Supervisor: Jasmine
Customer Service Representative 5/2019 to 7/2020
Duties include renting out rides to customers, cash out customers, process credit card transactions, count cash register at the beginning and end of every shift. Family Dollar
Killeen, Texas 76542
Supervisor: Carissa
Cashier 2/2019 to 5/2019
Duties included cashing out customer transactions, processing credit card transactions, bagging customer purchases, stocking shelves, counting cash register at the beginning and end of every shift.
Adecco
3940 Metro Pkwy Suite 107 Fort Myers FL 33916
Supervisor: Ms. Denise Traina
Customer Service/Call Center Representative 9/05 to 12/05 Duties include data entry; receiving customer calls and concerns; filing claims; database search for customer claims which have already been made; transferring calls to the proper departments.
Parrot Bay
2401 Hancock Pkwy Cape Coral, FL
Supervisor: Mr. Joey Vee
Head Bartender/Manager 7/04 to 7/05
Duties included hiring, firing, and training new employees; answer phone and take detailed messages as well as customer orders; count down register at end of each shift; check invoices with products being brought in by vendors. Kelly Services
4415 Metro Pkwy Fort Myers, FL 33916
Supervisor: Ms. Connie Stapleton
Customer Service/Call Center Representative 9/03 to 12/03 Duties included answering a multi-line phone and helping other stores find merchandise for customers through a database search of all the Chico stores; data entry; filing. Pastrami Rose Café
9981 Healthpark Cir Fort Myers, FL
Supervisor: Rose Peterson
Cashier 6/03-7/03
Duties included taking customer orders and cashing out customers. Mario’s Italian Deli
12326 S Cleveland Ave. Fort Myers, FL 33907
Supervisor: Vincent Pica
Cashier 11/02-4/03
Duties included cashing out customers and bagging their orders. A Touch of Italy
7890 Summerlin Lakes Dr. Fort Myers, FL
Supervisor: Lisa
Cashier 9/02 to 11/02
Duties included taking customer orders and cashing out customers. Eckerd
5990 South Pointe Blvd Fort Myers, FL 33919
Supervisor: Mark Lovely
Photo Lab Technician 2/02-5/02
Duties included answering phone, developing pictures, and cashing out customers. Publix
5997 South Pointe Commons Fort Myers, FL 33919
Supervisor: Richard Paul
Cashier/Office Cashier 1999 to 2000
Duties included cashing out customers; answering a multi-line phone; lottery sales; check cashing; entering customer’s personal information into our computer system for check cashing services; handle customer returns, complaints, and exchanges; drop profits for the day into the safe for bank pick-up the next morning. SKILLS:
Computer, Word Perfect, Word, Excel, Microsoft Office, Cash Register, Credit/Debit Machines, Multi-Line Telephones, Customer Service, Lottery Machine, Filing, Management Experience, Data entry, in-bound and out-bound calls, some excel experience, switchboard operating experience
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