Christopher Paul Hensgen

***** **** **. *** ***, Burlington, WI 53105

Phone: 262-***-****

ad25ci@r.postjobfree.com

Summary

Dedicated and hard-working individual who is studying to be Computer Support Specialist, and has a desire to work in the profession while completing his education.

Education

Associate’s Degree - Computer Support Specialist - Currently Attending

Gateway Technical College, Elkhorn WI, GPA: 4.0 thus far

Dean’s List - First Semester of 2023, and Fall Semester of 2023

Awarded the Gateway Learning Success Excellence Award

Nominated for the Red Hawk Scholar Award

Included Course Classes

Connecting Devices

Systems Software Support

Hardware & Software Support

Help Desk Support

Data Recovery and Support

Advanced Help Desk

IT Applications Server & Support

IT Scripting

IT Management

Emerging Technology and Communications

Program Orientation

Technical Reporting

Quantitative Reasoning

Gateway to Success

Economics

Sociology

Computer Skills

Oracle Virtual Box

Microsoft Operating Systems up to Windows 11

DOS, Sysco Packet Tracer, Front Page

Microsoft Suite

Intro to Helpdesk

Hardware and Software Support

Connecting Devices

Work Experience

Assistant Manager – Arby’s July 2021- Present

Open and setup Cash register drawers, count money in the safe

Draw up the daily food prep sheet, order new food inventory

Account and balance previous days use of food and service materials

Deposit proceeds from the prior day’s business

Manage Associates on multiple shifts

Closing, count all food inventory, count all cash and credit proceeds, draw up deposits

Ensure that at the store is clean and ready to use the next day.

General Restaurant Manager – KFC September 2018 - July 2021

Duplicate duties as bullet points above listed for Arby’s

Hiring and training of Associates on multiple shifts

Completed work schedule for all Associates

Create and maintain a weekly budget

Ensure sales targets were accomplished on a weekly and monthly basis

Manage Associate hours and overtime

Set up new registers, connect all cabling, and ensure correct operation

Daily communications with district franchise manager, all store managers, and team members

Assistant Manager – Arby’s May 2016 – September 2018

Same duties as listed above from 2021 to present

Volunteer Activities

Tutoring Fellow classmates

IT Instructor Class Assistant

President of the Gateway Computer Professional United Club

Volunteer at my local Church for IT and AV solutions

Kenosha County 4H

Racine County Fair Volunteer Ticket Sales

Contact this candidate