Michelle Sheff

**** **** ******, ******, ** *****

Cell: 907-***-****

OBJECTIVE Exceptionally organized professional with a background in office administration, management, teaching, and health care. I am a flexible and adaptable team player looking for a position that will utilize my varied experience and provide long-term growth.

WORK HISTORY

EHR Classroom Facilitator Staffing as a Mission for Oracle Cerner

and Adoption Coach 11/2022

Present Oracle Cerner to VA medical staff, providers, and advanced practice providers in a classroom setting

Prepare lessons for presentation

Track attendance and classroom participation

Able to direct understanding in medical workflows within EHR

Real Estate Licensee Real Estate Brokers of Alaska 10/21 - 6/23

Wasilla, AK

Represents buyers and sellers in legal transactions

Create and explain legal and binding documents

Anticipate and meet multiple deadlines on many transactions simultaneously

Communicate with Lender, clients, other agents and other parties

Handle multiple aspects of many transactions at once

Nurture client relationships consistently over time

Complete regular market analysis

Management Assistant – Pathology Moffitt Cancer Center 9/2016 – 3/2021

& Internal Medicine

Tampa, FL

Administrative support for up to ten doctors

Utilized Amion for resident/intern schedule

Meeting minutes for Cytology and Anatomic Pathology Vice Chair monthly meetings

Completed Mid-Rank and Tenure for providers

Updated provider CVs with accurate information

Created flow sheets, made edits, and other updates for medical articles and writings

Facilitated faculty onboarding, schedules, and itineraries for new providers and per diem staff

Accessed New Innovations to record resident/intern meeting attendance

Accessed CE Broker to update physician’s medical requirements and licensing

Access to Lawson to create requisitions and acquire PO numbers

Ordered office supplies and food for monthly meetings

Worked with multiple teams to acquire information, documentation, and tools for providers and office efficiency (to include USF GME staff to manage resident/intern/student schedules and other various necessities)

Organized and facilitated events for team building

Completed provider Time Surveys

Welcomed new medical students and coordinate time with providers in our department

Coordinated residents/intern’s schedules and create documents for monthly distribution

Produced board review information for weekly meetings using MKSAP

Prepared slides and reports for review by surgeons, pathologists, oncologists, and radiologists for review at weekly tumor boards

Proficient at Cerner report request, PTOE, case findings, and case listings

Used on OnCore to track and access information regarding pathologist research

Maintained provider calendars and remind them of upcoming deadlines and attendance requirements

Eligibility Specialist State of Maine 11/2/2013-7/2016

Rockland, ME

Interviewed clients and obtained and assessed all necessary facts, data, supporting information, and documentation pertaining to the application for public assistance.

Evaluated information and applied state regulations, rules, and criteria.

Explained program eligibility requirements, rules, regulations, and individual rights and responsibilities to clients.

Detected and resolved discrepancies in facts, data, and information provided or revealed.

Identified benefit overpayments, assess causes for overpayment, determine whether there has been willful misrepresentation, confront clients, and negotiate repayments

Examined and evaluate information contained in case records

Volunteered for our event’s team which plans and executes employee staff days throughout the year

Senior Associate athenaHealth 05/03/2010 – 6/7/2013

Belfast, ME

Assisted clients via telephone with workflows and a varied array of questions regarding cloud-based software

Managed and created projects

Planned and executed successful events for the department

Possessed the skills necessary to provide consistent, effective customer service and software support.

Flexible in an environment of continual change/improvement

Worked with minimal supervision and collaborated with immediate team members

Managed multiple tasks and delivered each task on time.

Provided exceptional support to clients, partners, and internal employees.

Answered a high volume of calls while responding to emails and resolving cases, often all at the same time

Utilized multiple tools provided via telephone with the client to diagnose issues and provide solutions

Expert at troubleshooting and split-second analysis

Gave timely resolutions to issues

Worked cross-functionally (this may include multiple departments, divisions, states and countries) to continuously improve our service and resolve technical issues

Coordinated Holiday Gala for over 200+ people by planning and executing events with limited budgets. (2010, 2011, 2012)

Education

Thomaston, Maine University of Maine Anticipated Graduation:

BA in Liberal Studies 5/2025

Anchorage, Alaska Real Estate Education Classes

Completed – Real Estate Licensee

Portland, Maine Arthur Gary School of Real Estate

Completed – Real Estate Agent

Anchorage, Alaska Anchorage Travel Academy 1/1988 – 3/1988

Certificate as Travel Specialist

Computer Skills:

Type 70+ words per minute

Amion

New Innovations – resident/intern record keeping

MS Office products – Word, excel, access, PowerPoint, Publisher

Lawson

athenahealth EHR Expert

Cerner HER Ambulatory and Oncology

Patient Keeper

Certifications:

Certified: Cerner Ambulatory and Oncology

Cerner Headquarters, Kansas City, MO

**Further work history available upon request**

Contact this candidate