Customer Service Sales Associate
Resume:
Laura Register
Great customer service provider
Mount Gilead, NC 27306
*************@*****.***
I have worked in A/R, A/P, and office settings on and off for 15 years. I provide great customer service by being a good listener, a team player, a good communicator, a problem solver, and by being indiscriminate and fair to everyone.
Authorized to work in the US for any employer
Work Experience
Kitchen Supervisor
Skillet Kitchen/Kimble's food by design - Albemarle, NC March 2023 to Present
Kitchen supervisor. Work closely with trustees to prep and serve meals to Stanly county jail and Anson county jail. I prep and serve officer and court house deputies meals twice a day. I record inventory and supply lists every monday. I fill out daily paperwork and file appropriate forms as needed. I also drive the meal delivery van to Anson county several times a month. Sales Associate
Walgreens - Albemarle, NC
October 2021 to Present
Designated Hitter; can work in the pharmacy as needed. I am NCBOP certified. Recently awarded the
“Champion of Champions” award for excellent customer service for the whole southeastern district. I am top sales associate for most fundraisers. My position has to have lots of patience because we deal with a lot of elderly customers. I handle difficult customers with ease, and have no problems following chain of command.
Retail Store Manager
NHCABC - Wilmington, NC
May 2018 to Present
retail manager in charge of all matters of Store operations. Employee evaluations, inventory counts, employee education and discipline. Opened/closed stores, daily, weekly, and monthly reports. Maintained Safe and deposit counts, as well as employee tills. Expert in customer service and merchandising the sales floor. Working closely with sales reps and operation managers for the most effective sales and control of alcohol in the store. Maintaining a clean, attractive, successful store for customers and dedicated employees.
Retail Assistant Store Manager
NHCABC - Wilmington, NC
March 2016 to May 2018
Assisted manager in all matters of Store operations. Employee evaluations, inventory counts, employee education and discipline. Opened/closed stores, daily, weekly, and monthly reports. Maintained Safe and deposit counts, as well as employee tills. Expert in customer service and merchandising the sales floor. Full Time Sales Associate
NHCABC - Wilmington, NC
April 2015 to March 2016
cash register, stocking sales floor, maintain stock room, floor and merchandise maintenance, working closely with management for shrinkage control and cash flow. Store reports, inventory counts, opening/ closing retail stores.
A/R Specialist
Aden & Anais, Inc - Brooklyn, NY
February 2011 to June 2014
Responsibilities
Posting payments, collections, bank recs monthly, credit card rec monthly, account management globally. Working closely with controller, CFO, and a/p In regards to clients and general business activity. Inputting large amounts of data; invoicing, billing, new products info. Working closely with IT and sales ops in all areas of the business.
Accomplishments
In the first two years of working with the controller, the company became one of the fastest rising Fortune 500 companies in the USA. What was a tiny woman owned business, became a well recognized name in the baby industry in just a few short years.
Skills Used
Good organization, excellent team work, loyalty and devotion to make this company what it is today. Can operate Microsoft Dynamics NAV proficiently, QBs, excel, word, and power point proficient as well. Bookkeeper/Office Manager
G.S. Beverage Corp. - Myrtle Beach, SC
December 2007 to November 2011
Responsibilities
Maintained monthly account statements or each dept. wrote checks, received inventory into the computer system, cash office duties, reconciled cash tils daily, worked closely with the accountants on a monthly reporting basis. Ordered office and store supplies. Accomplishments
Was able to give dept heads reports monthly to help reduce extra inventory and maximize profit. Worked closely with general managers to reduce loss and provide accurate inventory numbers. Kept very clean books, minimizing accountant involvement to reconcile the books yearly. Skills Used
Microsoft excel, word and power point to aid in bank recs and reporting. Education
High school diploma in Biology
Pfeiffer College - Misenheimer, NC
August 1986 to November 1989
Skills
• Key Holder
• Retail Management
• Microsoft Dynamics Navision
• Accounting
• Store Management Experience
• Payroll
• SAP
• Financial Report Writing
• Accounts Payable
• Account Management
• Merchandising
• Microsoft Dynamics GP
• Bank Reconciliation
• QuickBooks
• General Ledger Accounting
• Journal Entries
• Accounts receivable
• Balance Sheet Reconciliation
• Account Reconciliation
• Financial Statement Preparation
• Financial Analysis
• Tax Experience
• Sales
• Customer service
• Microsoft Excel
• Basic math
• Data entry
• Microsoft Word
• Computer skills
• Customer service
• Sales
• Account management
• Store management
• Microsoft Dynamics Navision
• Cash handling
• Accounts receivable
• Accounts payable
• Merchandising
• Bookkeeping
• QuickBooks
• Driving
• General ledger accounting
• General ledger reconciliation
• Account reconciliation
• Office management
• Financial report writing
• Financial statement preparation
• Typing
• Microsoft Dynamics GP
• Tax experience
• Payroll
• Accounting
• Interviewing
• Balance sheet reconciliation
• Windows
• Financial analysis
• Documentation review
• Cash register
• Databases
• Negotiation
• Clerical experience
• Restaurant experience
• Kitchen management
• Cooking
Certifications and Licenses
Driver's License
February 2020 to February 2027
Assessments
Management & leadership skills: Impact & influence — Completed August 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Recruiting — Proficient
August 2021
Managing the candidate sourcing and selection process Full results: Proficient
Administrative assistant/receptionist — Proficient October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient December 2020
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
General manager (hospitality) — Proficient
May 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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