Laura Register

Great customer service provider

Mount Gilead, NC 27306

ad25bx@r.postjobfree.com

+1-910-***-****

I have worked in A/R, A/P, and office settings on and off for 15 years. I provide great customer service by being a good listener, a team player, a good communicator, a problem solver, and by being indiscriminate and fair to everyone.

Authorized to work in the US for any employer

Work Experience

Kitchen Supervisor

Skillet Kitchen/Kimble's food by design - Albemarle, NC March 2023 to Present

Kitchen supervisor. Work closely with trustees to prep and serve meals to Stanly county jail and Anson county jail. I prep and serve officer and court house deputies meals twice a day. I record inventory and supply lists every monday. I fill out daily paperwork and file appropriate forms as needed. I also drive the meal delivery van to Anson county several times a month. Sales Associate

Walgreens - Albemarle, NC

October 2021 to Present

Designated Hitter; can work in the pharmacy as needed. I am NCBOP certified. Recently awarded the

“Champion of Champions” award for excellent customer service for the whole southeastern district. I am top sales associate for most fundraisers. My position has to have lots of patience because we deal with a lot of elderly customers. I handle difficult customers with ease, and have no problems following chain of command.

Retail Store Manager

NHCABC - Wilmington, NC

May 2018 to Present

retail manager in charge of all matters of Store operations. Employee evaluations, inventory counts, employee education and discipline. Opened/closed stores, daily, weekly, and monthly reports. Maintained Safe and deposit counts, as well as employee tills. Expert in customer service and merchandising the sales floor. Working closely with sales reps and operation managers for the most effective sales and control of alcohol in the store. Maintaining a clean, attractive, successful store for customers and dedicated employees.

Retail Assistant Store Manager

NHCABC - Wilmington, NC

March 2016 to May 2018

Assisted manager in all matters of Store operations. Employee evaluations, inventory counts, employee education and discipline. Opened/closed stores, daily, weekly, and monthly reports. Maintained Safe and deposit counts, as well as employee tills. Expert in customer service and merchandising the sales floor. Full Time Sales Associate

NHCABC - Wilmington, NC

April 2015 to March 2016

cash register, stocking sales floor, maintain stock room, floor and merchandise maintenance, working closely with management for shrinkage control and cash flow. Store reports, inventory counts, opening/ closing retail stores.

A/R Specialist

Aden & Anais, Inc - Brooklyn, NY

February 2011 to June 2014

Responsibilities

Posting payments, collections, bank recs monthly, credit card rec monthly, account management globally. Working closely with controller, CFO, and a/p In regards to clients and general business activity. Inputting large amounts of data; invoicing, billing, new products info. Working closely with IT and sales ops in all areas of the business.

Accomplishments

In the first two years of working with the controller, the company became one of the fastest rising Fortune 500 companies in the USA. What was a tiny woman owned business, became a well recognized name in the baby industry in just a few short years.

Skills Used

Good organization, excellent team work, loyalty and devotion to make this company what it is today. Can operate Microsoft Dynamics NAV proficiently, QBs, excel, word, and power point proficient as well. Bookkeeper/Office Manager

G.S. Beverage Corp. - Myrtle Beach, SC

December 2007 to November 2011

Responsibilities

Maintained monthly account statements or each dept. wrote checks, received inventory into the computer system, cash office duties, reconciled cash tils daily, worked closely with the accountants on a monthly reporting basis. Ordered office and store supplies. Accomplishments

Was able to give dept heads reports monthly to help reduce extra inventory and maximize profit. Worked closely with general managers to reduce loss and provide accurate inventory numbers. Kept very clean books, minimizing accountant involvement to reconcile the books yearly. Skills Used

Microsoft excel, word and power point to aid in bank recs and reporting. Education

High school diploma in Biology

Pfeiffer College - Misenheimer, NC

August 1986 to November 1989

Skills

• Key Holder

• Retail Management

• Microsoft Dynamics Navision

• Accounting

• Store Management Experience

• Payroll

• SAP

• Financial Report Writing

• Accounts Payable

• Account Management

• Merchandising

• Microsoft Dynamics GP

• Bank Reconciliation

• QuickBooks

• General Ledger Accounting

• Journal Entries

• Accounts receivable

• Balance Sheet Reconciliation

• Account Reconciliation

• Financial Statement Preparation

• Financial Analysis

• Tax Experience

• Sales

• Customer service

• Microsoft Excel

• Basic math

• Data entry

• Microsoft Word

• Computer skills

• Customer service

• Sales

• Account management

• Store management

• Microsoft Dynamics Navision

• Cash handling

• Accounts receivable

• Accounts payable

• Merchandising

• Bookkeeping

• QuickBooks

• Driving

• General ledger accounting

• General ledger reconciliation

• Account reconciliation

• Office management

• Financial report writing

• Financial statement preparation

• Typing

• Microsoft Dynamics GP

• Tax experience

• Payroll

• Accounting

• Interviewing

• Balance sheet reconciliation

• Windows

• Financial analysis

• Documentation review

• Cash register

• Databases

• Negotiation

• Clerical experience

• Restaurant experience

• Kitchen management

• Cooking

Certifications and Licenses

Driver's License

February 2020 to February 2027

Assessments

Management & leadership skills: Impact & influence — Completed August 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Recruiting — Proficient

August 2021

Managing the candidate sourcing and selection process Full results: Proficient

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient December 2020

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

General manager (hospitality) — Proficient

May 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Sales skills — Proficient

October 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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