SHISH RANI

403-***-**** Calgary, AB T*J *R* ad25b9@r.postjobfree.com

OBJECTIVE

To obtain a position within your company that allows me to highlight my management skills and enables me to strengthen my training and development skills. To become an integral part of your result-oriented team and positively contribute to your company while upholding all personal and professional standards. SKILLS

● Report Analysis ● QuickBooks and Sage Expertise ● Accounts Payable and Receivable

● Microsoft Office ● Data Recording ● POS System Operations

● Conflict Resolution ● Filing Inventory Tracking ● Time Management EXPERIENCE

Security Gaurd November 2023 - Present

GardaWorld (Bankers Hall), Calgary, AB

● Allotted keys/access cards to contractors working in the building.

● Written multiple CIP reports of unwanted individuals (for loitering purposes, disturbances, unauthorized entry, etc.), property damage and many more.

● Issued & inspected hot works for several different contractors.

● Carried out a variety of retail tasks such as patrols, door shakes to prevent break-ins, removal of vulnerable individuals, etc.

● Investigated reports of theft or vandalism, interviewing witnesses and preparing detailed written reports. Store Associate February 2023 - August 2023

North West Company, Waskaganish, QC

● Store opening and closing duties

● Greeted customers and answered questions, assisting with needs and finding items.

● Provided excellent customer service, demonstrating strong interpersonal and communication skills.

● Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail. Office Assistant January 2022 - February 2023

Shamrock, Calgary, AB

● Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.

● Performed data entry tasks accurately and quickly utilizing MS Office applications such as Word, Excel, and PowerPoint.

● Received new orders, prepared documentation, and assigned personnel.

● Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.

● Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

● I communicated with warehouse staff to facilitate proper loading and unloading of orders.

● Communicate with drivers and personnel to coordinate the timely delivery of goods and materials. Security Concierge January 2021 - December 2022

Regent Protection Services, Calgary, AB

● Utilized effective communication techniques to de-escalate confrontational situations.

● Managed multiple tasks simultaneously while remaining attentive to details.

● Developed strong problem-solving skills while working independently or as part of a team.

● Monitored CCTV systems for suspicious activities and reported any incidents to security personnel.

● Maintained logs of all activity occurring within the building or on the grounds.

● Respond quickly to alarms or other security issues, escalating appropriately when needed.

● Analyzed firewall rulesets to ensure compliance with internal policy requirements. Manager February 2020 - November 2021

Noodlebox, Calgary, AB

● Mentored and trained new employees on company policies and procedures.

● Provided customer support by addressing complaints quickly and efficiently, displaying exceptional customer service skills.

● Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.

● Facilitated daily team meetings to discuss promotions, issues, service standards, and team collaboration and assisted with local marketing and advertising activities to drive new business development and revenue growth for more than $120k Yearly.

Kitchen Manager January 2018 - February 2020

Dairy Queen, Calgary, AB

● Training new staff (8-10) in kitchen operations, procedures and food prep standards.

● Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.

● Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.

● Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.

● Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

● Managed scheduling of kitchen staff to meet the restaurant's needs during peak business hours. EDUCATION

Post-Graduate Degree Diploma in Business Management December 2019 Northern Lights College, Fort Saint John, BC

Bachelor of Science (B.S.) in Physics Chemistry, Mathematics July 2018 Kurukshetra University, Haryana, India

References are available upon request.

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