JEREMY NEUMANN

Eustis, FL · 321-***-****

ad258r@r.postjobfree.com

Highly motivated and results-oriented leader with strong communication, relationship-building, and problem-solving skills, aiming to transition into a challenging career as a Mortgage Loan Originator. Currently completing NMLS licensure requirements after completing education. Eager to leverage my proven leadership experience and passion for helping others achieve their financial goals to originate loans and build lasting relationships with clients. EXPERIENCE

NOVEMBER 2022 – CURRENT

LINEMAN APPRENTICE, DUKE ENERGY

-Install and upkeep overhead and underground distribution powerlines throughout the city and services to individual buildings or homes.

-Service and repair electric utilities while ensuring the safety of myself and peers.

-Operate heavy machinery within DOT and company guidelines.

-Work with a team of journeymen and linemen to service clients. MAY 2022 – AUGUST 2022

LINEMAN APPRENTICE, FOOTHILLS ENERGY

-Install underground powerlines, switchgears and transformers.

-Service and repair underground electric utilities while ensuring their safety.

-Handling live power lines while ensuring the safety of myself and those working with me.

-Operate heavy equipment such as excavators, skid steers, tensioners, bucket trucks and line trucks.

MARCH 2015 – OCTOBER 2021

OPERATIONS MANAGER, SOUTHEASTERN FREIGHT LINES

-Interview, hire, and train associates that display an outstanding work ethic and attitude to add to our team and train for safety and success.

-Review contracts with clients to maintain their business, while assisting new clients to navigate using the company for their needs.

-Work with clients to ensure shipment arrives in a timely manner and to maintain a professional working relationship between the company and the client through consistent quality and communication, while taking their concerns into consideration for improvement of service.

-Lead a team of 20+ dock associates and 40+ drivers and formulate plans with other leaders daily to load outgoing freight as quickly, efficiently, and safely as possible to be taken to other service centers and customers in the southeast and throughout the country using interline carriers. 2

-Maintain and continually improve processes such as load average, transit time, damages, shortages, dock efficiency, worker safety and compliance using Microsoft Excel documents to record and present data.

-Investigate any mistakes and inconsistencies clients experience by following up with company workers and the client.

-Aiding the team when necessary, by pulling shipments for dock pickups, loading trailers, and taking customer service calls.

-Dispatch nearly 100 Pickup & Delivery drivers and linehaul drivers. EDUCATION

JAN 2024

NMLS MLO CERTIFICATION, STATE LICENSURE PENDING

MAY 2015

HIGH SCHOOL DIPLOMA, LAKE NONA HIGH SCHOOL

MAY 2022

LINEMAN TECHNICIAN PROGRAM, VALENCIA COLLEGE

SKILLS

Customer service and client retention abilities

Ability to build rapport, listen, and

communicate complex information to clients

Skilled in identifying challenges, analyzing

options, and implementing effective solutions

Fall protection

OSHA 10

CPR/First Aid

Excellent interpersonal and professional

skills

Self motivated

Management abilities

Adaptability

NCCER Site safety

CDL A License

Forklift certified

REFERENCES AVAILABLE UPON REQUEST

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