Lore Finley

Marysville, CA *****

ad258n@r.postjobfree.com

+1-530-***-****

I have been a Mortgage Processor for well over 10+ years and have really enjoyed the process in which with every loan is a different hurdle. I would really enjoy the opportunity to obtain employment with your company where I can further my knowledge of Customer Service and Social Skills. Authorized to work in the US for any employer

Work Experience

Mortgage Loan Processor

West Shore Mortgage - Yuba City, CA

April 2023 to Present

Set up the loan, upload documents from borrower, request additional items, request WVOE and update income and assets, Run Dual AUS. Use Microsoft Word, Outlook, ARIVE, DocuSign, Adobe and Excel. Worked with Fannie, Freddie dealing with Conv, FHA and VA. Remote Position and/or able to go to office if needed.

Bookkeeper/Administrative Assistant/Secretary

Yuba River Farms - Marysville, CA

January 2018 to Present

Walnut Hulling and Drying Books, billing to customers, pay bills, input employee check information all thru QuickBooks. This is a Family Owned business, that is worked on the side. Mortgage Loan Processor - Construction

GO Mortgage - Brookfield, WI

September 2021 to August 2022

Processed home loans, working as a team with fellow team members. Contacting borrowers to get additional items either prior to Underwriter looking at the file or after. Go thru file within 24hrs and requesting items thru phone, email or thru a dashboard from borrower, complete all items that are needed per the processor and then push the file to UW for initial review. Once file is Underwritten go thru file and complete and then either upload the items provided from the borrower and/or request additional items, once all items are received upload and push back get Clear to Close set up closing with title and get the file to the Closing Department. Worked in Encompass also used, Microsoft Word, Excel, Outlook. Dealt with Conv., FHA/VA, USDA loans and keep up with changes with Fannie and Freddie. 30+ loans in pipeline, plus additional information. Currently working on Construction side for processing, which I deal with Builder to get builder documents. Also worked with TPO, Correspondent and NDC file. Remote Position

Mortgage Loan Processor

Right Start Mortgage - Industry, CA

August 2021 to September 2021

Process home loans, work directly with the borrowers and Loan Officers, receive documents and upload documents and push them to the Underwriter to fulfill the conditions. Once verified with Underwriter files move onto Closer. Remote Position

Client Manager

OneTrust Home Loans - Marysville, CA

May 2020 to July 2021

Process loans, work directly with the borrowers and Loan Officer to get the loan funded. Work under Encompass, Outlook, Microsoft Word and Excel. Remote Position Processor

Evergreen Home Loans - Yuba City, CA

March 2018 to June 2020

Process home loans for borrowers, computer skills, working with Encompass, work with team members to get loan process completed, numerous 2 touch loans. Obtain order-out items, Assist in clearing UW conditions and meeting doc draw and funding and lock dates, Assist with daily problem-solving and trouble-shooting. Keep current on FHA/VA/USDA and Conventional changes, Provide back-up processing as necessary. Order title, appraisal, flood and set up escrow, order credit report updates and mortgage insurance and insurance binder when needed. Assist LO with processing issues. Track receipt of order out items within timeframes. Manage loan pipeline and communicate the status of all loans to each principle party involved Identifies red flags as applicable and offers solutions. Communicates to LO and Management as needed. Submits complete files to Underwriting based on investor and/or AUS requirements. Communicate loan approval by sending pre-approval/commitment letters to all parties involved in transaction. Re-disclose all new loans when there is a change of circumstance. Plus many other items

Processor 3

Academy Mortgage Corporation - Yuba City, CA

May 2009 to April 2017

Process home loans for borrowers, computer skills, working with Encompass, work with team members to get loan process completed, numerous 2 touch loans. Obtain order-out items, Assist in clearing UW conditions and meeting doc draw and funding and lock dates, Assist with daily problem-solving and trouble-shooting. Keep current on FHA/VA/USDA and Conventional changes, Provide back-up processing as necessary. Order title, appraisal, flood and set up escrow, order credit report updates and mortgage insurance and insurance binder when needed. Assist LO with processing issues. Track receipt of order out items within timeframes. Manage loan pipeline and communicate the status of all loans to each principle party involved Identifies red flags as applicable and offers solutions. Communities to LO and Management as needed. Submits complete files to Underwriting based on investor and/or AUS requirements. Communicate loan approval by sending pre-approval/commitment letters to all parties involved in transaction. Re-disclose all new loans when there is a change of circumstance. Plus many other items. Plus More

Customer Service

Rash Curtis - Marysville, CA

May 2008 to May 2009

Customer Service, dealt with the public, input payments Written Inquiries/Customer Service/Provider Enrollment NHIC, Corp - Marysville, CA

October 2003 to May 2008

Respond to customer Written Inquiries and resolve claim problems within established production and quality standards by telephone, email, fax and written to the inquiry as appropriate. Use of guidelines and policy with minimal

supervision. * Recognition of Outstanding Attendance, Outstanding Production and Quality Senior Sales Representative

Cellular Showcase - Yuba City, CA

September 2002 to October 2003

Customer service, sales, inventory and working with the public and team members to help and promote upcoming goals and changes. * Based on knowledge and loyalty was given the opportunity to manage own store,

Promotion to Senior Sales Representative, Trainer

Education

Some College in General Studies

Yuba Community College - Marysville, CA

1999 to 2001

High school diploma

Yuba City High School - Yuba City, CA

1995 to 1999

Skills

• Data Entry

• Operation

• Mortgage Loan

• Customer Service

• Fair Housing Regulations

• Credit Analysis

• Microsoft Outlook

• Loan Processing

• Encompass

• HIPAA

Languages

• English - Expert

Assessments

Attention to detail — Proficient

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Years of experience with the public either by phone or one on one, open-minded to suggestions to achieve excellence and communication, willing to help others achieve their goal for advancement. I look at myself as good character, motivated and a hard worker, work well with fellow associates, clients and vendors. Good communication skills, neat, clean and healthy work habits, require minimal supervision. Proficient in Word, Excel and Outlook applications Proficient in DU/DO, LP, and Major Origination systems

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