Phone: 773-***-**** Email: ad2575@r.postjobfree.com

Striving to work as an IT professional with progressive experience in customer service leadership roles. Experience with effectively communicating positive and negative results of study and relaying important information to team members and colleagues in large team gatherings to ensure access to information and benefit to all professionals. Specialized experience in developing and presenting instructional topics in both technical and nontechnical audiences through virtual and in person delivery. Experience in a wide range of technologies with the ability to learn quickly and adapt to new environments.

CORE- COMPETENCIES/SKILLS: Communication and Leadership skills, Writing and Research, business analysis, data analysis, Cybersecurity Documentation, Project Management, Flexibility and Adaptability, Organization and Planning, JAVA, Basic SEQUEL, Access control concepts, Network Security, Dual Language, Modern Classroom Certification, Mozilla Firefox, MS WORD, Excel, Outlook 365, PowerPoint, EPIC, Agile, Azure, AWS, EClinicalWorks, Screencast-O-Matic, video production.

EDUCATION: NORTHEASTERN ILLINOIS UNIVERSITY BA in Elementary Education

2014 – 2020 Certified: Elementary Education (Bachelors)

IEIN# 1196430

Continued Education/COURSE Experience:

Nascent Global Business Analysis (6 months training and course):

Tangible/Intangible benefits

Understanding, creating, and analyzing business requirements

Documenting Business Requirements in real world scenarios

Creating BRD in real world scenarios

Understanding key elements of SRD

Understanding Functional and non-functional requirements

Writing and understanding user stories in real world scenarios

Writing and understanding acceptance criteria of a system

Understanding and creating data models in real world scenarios

Identifying Risks and Constraints within a system

Steps to design use case scenarios

Understanding gap analysis

Analyzing requirement prioritization

Business Process Analysis

Analyzing Agile and Waterfall methodologies

SCRUM

Roles and Responsibilities of business analyst and team

Using Azure

Using Agile

Stakeholder Communication and Elicitation

Understanding and writing scope of work

Change management.

Creating 0 level, Level 1 and Level 2 Diagrams for use with stakeholders in realistic settings

Data analysis and Data Communication

Efficiently adhering to guidelines, policy, and procedure with reference to NIST sp 800-60

ISC2: Official ISC2 Certified in Cybersecurity Online Training - 1M Completion

Conducting security control assessment (SCA) as part of the continuous monitoring of security controls

Efficiently adhering to guidelines, policy, and procedure with reference to NIST sp 800-60

Understanding NIST standard on cybersecurity and incident handling

Performing Risk Assessment, updating security plans, creating Business Continuity Plans, Disaster Recovery Plan, and Incident Response

Monitoring cybersecurity tools to detect signs of suspicious activity and engaging in frequent auditing.

Learning implementation of the SIEM model, EDR tools, Intrusion Detection System, Host IDS, DNS firewalls, and securing Web/Email gateways

Examining Access Controls including both physical controls and Logical controls: DAC, MAC and RBAC

Security Principles and Operations including CIA, nonrepudiation, privacy, risk management, risk identification and treatment, technical controls, administrative controls, and physical controls.

Network Security concepts and application including computer networking, OSI model, TCP/IP, Internet Protocol V4 and IPv6, Wi-Fi and understanding network security infrastructures.

Prevention of Network threats and attacks using antivirus, scans, firewalls, IPS system.

Understanding of cloud-based services including SaaS, IaaS, and PaaS

Encryption (asymmetric, symmetric, hashing)

Data Handling (e.g., destruction, retention, classification, labeling)

Configuration management (e.g., baselines, updates, patches)

JAVA Spring and AWS Software Development (1 week) Intensive with SummitWorks Technologies:

Changing object to a string in Java Program

Object oriented programming using constructors to create objects.

Using Java Access Control Modifiers such as public, private, protected

Use of Instance Method in JAVA program

Creating Parameters for objects: A variable used to assign a particular value.

Import statements to access contents of package within a program.

Inheritance Based Polymorphism

Using if and else in exceptional situations

Organizing data using primitive types such as byte, char, short, int, long, float, double and Boolean

Design solutions using recursion.

Complete 3-5 JAVA programs daily to help solve various problems and organize information effectively.

IT Government and Management First Steps (Beginner) course

COBIT and ITIL 4 in relation to IT governance

TOGAF and FedSM in relation to IT governance

SIAM in relation to service management

IT service management and Risk Management

Choosing the correct framework for an organization

Business agility

Project management: the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified and desire time.

Waterfall technique and agile

PMI, SIAM, and ISO in relation to IT governance and management

Security Compliance Governance and Frameworks (Intermediate) course

Security compliance

Complying with PCI standards

Complying with GDPR

Complying with ISO27000

Complying with HIPAA

Complying with SOX and GLBA

Understanding NIST and CIS

Cybersecurity Essentials: Your role in Protecting the Company course.

Understanding company assets

Scenarios of Ransomware attacks, phishing attacks, cyberattacks.

Email accidents

2FA, MFA, Least privilege, user access recertification

Tricks of attackers

Examining vulnerabilities, patching and updates

Security Compliance SOC2:

SOC criteria

SOC assessments

Type 1 and Type 2 Reports comparisons and real-life examples

SOC 2 Trust criteria and principles

SOC audit process

CERTIFICATIONS: ISC2: CC: Certified in Cybersecurity certification scheduled for completion

Modern Classroom Certified.

Working towards COMPTIA A+

JOB EXPERIENCE:

02/2021- Present

04/2018- 01/2021

09/2016- 08/2017

CPS Teacher:

Worked with grade levels kindergarten through 4th grade. Addressed the specific needs of students

when regular classroom instruction was not sufficient. Worked with the teacher to design methods of

learning that are most appropriate for each child. Attended and participated in all staff-based meetings,

presentations, and communications to ensure team success. Spoke with and maintained contact and proper

communication with parents to ensure student success.

Managerial Assistant/Secretary/Receptionist at Swedish Covenant Hospital:

This employment consists of making and handling all phone calls, providing great customer service,

scheduling appointments for 4 doctors, verifying patient insurance, checking, and entering patient

information. Took care of coding and billing and communicated with adults and children daily to explain

appointment and treatment options. The systems and applications that we worked with required constant

rebooting, re-plugging, reimaging, rebooting and from time to time just replacing parts. I had to be able to

figure these things out as soon as possible so we could get on with the day and meet customer needs. If help

was needed, I would discuss with coworkers to best resolve problems.

Gear Up Freshman Connection tutor (Later promoted to Freshman Connection Managerial Assistant):

This employment consisted of working with a large team, tutoring 7th, 8th grade and high school students.

Managing the Freshman Connection program by recording daily attendance of students coming into the

program through Microsoft Excel, directing students to their assigned classroom based on recorded data,

taking, and fulfilling orders on time from the manager, recording and submitting attendance on time,

gathering and providing documents on time to teachers and students and making and documenting phone

calls to parents to invite students to the program and report student absences. Promotion was largely in part.

due to timeliness of task completion and ability to offer strong customer service as well as student results.

Seema Siddiqui

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