Simba Mutumbi

***** *** ****** *********, ********, Canada

+1-289-***-**** / ad255k@r.postjobfree.com

www.linkedin.com/in/simbarashe-godfrey-mutumbi-2b7a7327a

Career Objective

To utilize a range of skills, knowledge, qualifications and experience as a catalyst for operational excellence and sustainable business growth.

Specialist Skills

●Warehousing and stores

●Inventory management

●Business administration

●Financial acumen

●Sales and marketing

●Project management

●Business development

●Customer service and liaison

●Labourer

●Human resources

●Team leadership and training

●Stakeholder relationship management

●Public relations

●Effective communication

●Strategic planning

●Organisation

●Creative problem solving

Retail management

Qualifications and Certificates

●Bachelor of Commerce Honors Degree - Retail and Logistics Management

- Midlands State University

●Training Certificate – Transportation of Dangerous Goods

- UPS Canada

●Diploma in Digital Marketing

- Shaw Academy

●Driver’s License

Demonstrated Abilities

●Strong business acumen with an excellent understanding of effective systems and processes

●Proven ability to work within the scope of practice to meet organisational objectives, promote departmental efficiency and deliver operational excellence

●Good written and verbal communicator with superior interpersonal, negotiation and liaison skills

●Able to relate to a wide range of people from various cultural, professional and technical sectors

●Solid analytical aptitude with advanced organisational, problem-solving and time-management skills

●Safety conscious with strict adherence to health and safety regulations and guidelines

●Able to work well under pressure and meet strict deadlines in a fast-paced environment

●Displaying a high level of professionalism and confidentiality, with meticulous attention to detail

●Skilled and experienced with a solid background in construction, supply chain, logistics and mining.

IT Skills

●Microsoft Office Suite - Excel, Word, PowerPoint, Outlook, Teams

●Sigma

●POS

●Zoom

●Skype

●DIAD UPS

Work History

United Parcel Service (UPS Canada)

www.theupsstore.ca

Driver Helper Nov 2023 - Dec 2023 UPS Edmonton, Canada

●Assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations along a specified route.

●Perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. Ensuring the best customer service through efficiency and dedication.

●Delivering and picking up UPS packages efficiently and effectively properly executing UPS package handling methods.

●Collecting payments & calling clients

●Customer service

●Handling customer complaints

and

Shadow Vista Productions (Canada)

www.shadowvistaprod.com

Floor Attendant Dec 2023 Glow Edmonton, Expo Centre

●Customer Service

●Show setup and Tear Down

●Responding to customer queries and report to supervisors

●Ensure overall guest satisfaction

●Creating and maintaining a positive and welcoming atmosphere for customers.

●Clean and organize the show room including maintaining displays.

and

Electrosales Pvt Ltd

www.electrosales.co.zw

Supplier of steel, building, painting, plumbing, electrical, solar, hand and power tools and automotive products

Branch Manager March 2018 – May 2023

Assistant Branch Manager October 2016 - March 2018

●Delivering a high standard of sales, administrative, marketing and financial support

●Planning budgets, authorising expenditure and monitoring revenue

●Conducting market research and studying trends to determine consumer demand, potential sales volumes and effect of competitor operations on sales

●Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies

●Establishing, implementing and overseeing effective systems, processes and controls

●Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries

●Determining merchandise and services to be sold; implementing price and credit policies

●Sourcing and negotiating with vendors to procure merchandise for resale

●Producing various reports, presentations, analyses, correspondence and other documentation

●Managing sales assistants effectively, to ensure customer growth, brand awareness and operational excellence

●Data entry and database management, maintaining meticulous records

and

Zimbabwe Consolidated Diamond Mining Co (ZCDC)

www.zcdco.com

Labourer March 2014 – September 2016

●Assisting other mine workers in maintaining or constructing underground installations and help with setting up and dismantling equipment.

●Ensuring a safe working environment and follow all safety protocols

●Report any hazards or unsafe conditions to the supervisor

●Performing physically demanding tasks such as diamond grading, digging, drilling, blasting and hauling material.

●Operate heavy machinery, use hand tools, use power tools and perform tasks that require physical strength and endurance.

●Perform routine maintenance and inspections on mining equipment and machinery

●Responsible for maintaining records related to work such as production reports, equipment usage and safety documentation.

●Communicate effectively with supervisors, equipment operators and other team members to coordinate tasks, report issues and receive instruction

●Reading and interpreting technical documentation

and

Spar Supermarket

www.sparmutare.co.zw

Front-end Supervisor August 2013 - February 2014

●Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required

●Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies

●Establishing, implementing and overseeing effective systems, processes and controls

●Delivering a high standard of sales, administrative, marketing and financial support

●Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries

●Conducting market research and studying trends to determine consumer demand, potential sales volumes and effect of competitor operations on sales

●Determining merchandise and services to be sold; implementing price and credit policies

●Sourcing and negotiating with vendors to procure merchandise for resale

●Developing and implementing marketing strategies

●Data entry and database management, maintaining meticulous records

●Producing various reports, presentations, analyses, correspondence and other documentation

●Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements

●Managing sales assistants effectively, to ensure customer growth, brand awareness and operational excellence

●Overseeing daily operations with meticulous attention to detail

and

Mutare Bottling Company (Coca-Cola)

Merchandiser

December 2011- April 2013

●Ensure that stores, shelves are stocked with the right types and quantities of products.

●Display, arrange, price and rotate products in store.

●Maintain stores shelves by removing dated or damaged products.

●Monitor store inventory based on sales and intake.

● Optimize sales volume and profitability by identifying profitable lines and best sellers.

●Make recommendations for promotional strategies using sales and pricing data.

● Work and communicate with buyers, suppliers stores and distributors.

●Maximize customer interest and sales levels by displaying products appropriately

●Monitor stock movement and consider Markdowns, promotions, price changes and clear outs

● Build constructive customer relationships and team with channel partners to build pipeline and close deals.

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