Customer Service Associate
Resume:
Whitney James
Williston, SC *****
***********@*****.***
I am an open-minded individual with a flexible approach to work, which enables accommodation of change. Able to work well with a group or on own initiative. Willing to take any responsibilities and assignments, regardless of the challenge. A self-reliant individual with the ability to pick up new ideas and concepts quickly. Enjoys learning new skills and methods of working. Takes pride in producing excellent work and can accept constructive criticism. Organized and can work under pressure in a busy environment.
Authorized to work in the US for any employer
Work Experience
Deli Manager/Cashier
Schumpert’s Market - Williston, SC
October 2020 to June 2023
• selling food items
• monitoring employees
• maintaining stocks and supplies
• assessing sales performance,
• interviewing
• training new staff,
• creating and implementing promotion campaigns
• making sure the facility is clean and safe.
Customer Service Associate
LiveOps - Remote
June 2019 to January 2020
• answering inbound calls
• resolve purchasing problems
• suggesting information about other products and service
• process returns
• process orders
Packer
Dayco Products LLC - Williston, SC
February 2012 to April 2019
Mark and labeled containers, tags, or products, using marking tools.
• Examined and inspected containers, materials, and products in order to ensure that packing specifications are met.
• Record product, packing, and order information on specified forms and records.
• Sealed containers or materials, using glues, fasteners, nails, and hand tools. Assembly Line Worker
Dixie Narco Crane - Williston, SC
June 2014 to December 2014
Written or verbal, to complete assembly of products or components according to established guidelines and quality standards
• Use a variety of hand and power tools following appropriate methods and procedures to complete mechanical assembly of components or products, and prepare products and other items for shipment
• Manage inventory following established guidelines and procedures including labeling and locating parts, picking parts from appropriate locations.
• Inspect and test parts and products as necessary, during or after assembly, according to established guidelines and quality standards
• Practice problem solving and troubleshooting techniques as part of a team responsible for realizing continuous improvement to products and processes
• Cross train to other departments as needed.
Cashier and Customer Service
McDonalds - Barnwell, SC
February 2009 to 2010
Communicated with customers regarding orders, comments, and complaints.
• Accept payment from customers, and made change as necessary.
• Cleaned and organized eating, service, and kitchen areas. Monitored and ordered supplies or food items and restocked as necessary to maintain inventory.
Cashier/Customer Service
Shelton's Food Store Inc - Blackville, SC
2009 to May 2009
5775 Cartilage Street, S. Black ville, SC 29817 803-***-**** 02/2009-05/2009
• Cooked the exact number of items ordered by each customer, working on several different orders simultaneously.
• Cook and packaged batches of food such as hamburgers, and fried chicken, which are papered to orderer kept warm until sold.
• Cleaned food preparation areas, cooking surfaces, and utensils. Cashier/Customer Service
Hardee's - Williston, SC
September 2006 to 2008
Follows food safety practices and adheres to nutritional and health regulations for purpose of maintaining a sanitary and safe work environment.
• Respond to inquires from students, parents, and staff for the purpose of providing informaton and/or direction regarding to cost of meals and account balances.
• Test prepared food or flavor, appearance, and temperature for purpose of ensuring acceptance of items by students, parents, and staff, meeting safety and health standards. Education
High school or equivalent
High School Dipolma - Williston, SC
August 2006 to June 2007
Skills
• Customer Service
• Customer Care
• CSR
• Customer Support
• Warehouse Associate
• Packing
• Call Center
• Food Production
• Food Safety
• Cooking
• Food Preparation
• Food Safety
• Kitchen Experience
• Negotiation
• Time Management
• Food Production
• Food Handling
• Retail Sales
• Merchandising
• Assembly
• Cleaning Experience
• Management
• Kitchen Management Experience
• Food Service
• Restaurant Management
• Catering
Certifications and Licenses
Driver's License
Additional Information
SKILLS:
• Adhere to safety and sanitation practices; and utilizing proper equipment while n work enviroment.
• Problem solving, time management, teamwork, good communication skills.
• Critical thinking and flexible
Ability to Work Under Pressure.
Decision Making
Time Management
Self-motivation
Conflict Resolution
Leadership
Adaptability
Contact this candidate