ABAYOMI ESAN

Baltimore-Washington Metropolitan Area ad2544@r.postjobfree.com 443-***-**** LinkedIn

Summary

Results-oriented Business Analyst with 8+ years of experience driving business efficiency and growth. Certified Product Owner and Salesforce Administrator/Business Analyst, I offer a strategic and analytical approach to enhance organizational processes. Proven expertise in requirements gathering, process improvement, and product management, facilitating seamless collaboration between business stakeholders and technology teams. Demonstrated success in project implementations and a commitment to staying updated on industry trends for continuous improvement and innovation within organizations.

Skills

•Communication Skills Process Improvement

•Problem-Solving Business Process Modeling

•Leadership Skills Scrum Framework

•Team Management User Acceptance Testing (UAT)

•Interpersonal skills (Team player) SQL and Database Knowledge

•Solid Interviewing & Elicitation Skills Jira Confluence Trello VersionOne

•Strong Analytical & Critical Thinking Skills Development Tools Lucid Chart MS Visio

•In-depth understanding of the SDLC process SharePoint Cisco WebEx SnagIT

•Requirements Gathering Testing HP-ALM Manual Testing

•Data/System Analysis SaFe Agile Waterfall SDLC

Experience

Business Analyst 01/2022 to Current

Bluegreen Vacations Boca Raton, FL (Remote)

•Successfully led the implementation of Five9 enhancements, significantly improving efficiency metrics.

•Managed the release cadence for multiple projects simultaneously, ensuring timely and effective project delivery.

•Effectively prioritized project deliverables by developing product and sprint backlogs, aligning with Agile methodologies.

•Facilitated requirement elicitation, UAT, and deployment sessions, fostering clear communication across teams.

•Collaborated closely with software developers and IT teams, ensuring clarity and alignment with project goals.

Business Consultant 07/2019 to 12/2021

Gerent LLC Herndon, VA

•Led end-to-end implementation projects for diverse clients, ensuring successful delivery within budget and timeline constraints.

•Proficient in designing and configuring Salesforce objects, fields, workflows, validation rules, approval processes, and custom applications.

•Demonstrated expertise in data migration, data quality management, and data integration using tools like Data Loader and Informatica Cloud.

•Developed custom solutions using Apex, Visualforce, Lightning Web Components, and JavaScript to address specific business requirements.

•Facilitated effective communication between various project teams, ensuring seamless collaboration and successful project outcomes.

Business Analyst/Product Owner 01/2017 to 06/2019

Modernizing Medicine Boca Raton, FL (Remote) Enhanced the value of the product by creating clearly defined and testable user stories and acceptance criteria, ensuring optimal performance and user satisfaction.

•Actively ran Program Increments (PI) using collaborative tools such as Miro board, Jira, and Microsoft Office suite, facilitating efficient project management.

•Maintained an effective communication bridge between stakeholders and the development team, ensuring alignment and transparency throughout the development process.

•Actively scrubbed bugs and participated in bug triage on EMA/RCM, ensuring timely resolution of customer feedback and issues.

•Designed and developed project templates based on Software Development Life Cycle (SDLC) Methodology.

Business Development Analyst 11/2011 to 10/2017

Nebrax Nigeria Limited Ondo, Nigeria

•Successfully planned and executed new marketing initiatives, contributing to increased brand visibility and customer acquisition.

•Developed and communicated goals for the development team, aligning efforts with overall business growth objectives.

•Administered the Requirement Change Request (RCR) and Software Change Request (SCR) process, effectively managing all software change requests.

•Assisted the Scrum team in creating project deliverables for sprints, actively updating the Scrum board and impediment log to ensure project success.

•Performed feasibility studies for performance impact analysis, providing valuable insights for strategic decision-making.

Education and Training

Bachelor of Science: Industrial Chemistry

2007

University of Ado-Ekiti

Nigeria

Certifications

CERTIFICATIONS:

•Certified SAFe® 5 POPM (Product Management)

•Salesforce Certified Administrator

•Salesforce Certified Business Analyst

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