Front Desk Medical Records
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Jennifer Hart
724-***-**** ad253x@r.postjobfree.com Pleasant, PA 15666
Authorized to work in the US for any employer
Summary
To obtain long term employment in a department where I can utilize my skills and abilities efficiently.
Authorized to work in the US for any employer
Work experience
JCPenney Sales Associate
JCPenneys - Greensburg, PAJanuary 2021 to Present
Greeting customers every day with a smile to make sure they feel comfortable and appreciated and our store.
Helping customers with decision making and shopping when asked.
Being attentive to the customers needs.
Looking at coupons and answering questions on sales.
Cleaning our fitting rooms so that the customer is comfortable and they are clean for a pleasant shopping experience.
Professional Cleaner
Sparkle girls cleaning business - Mount Pleasant, PAJanuary 1999 to Present
This is a business that I started right after high school and have continued throughout my entire career through the hospital and family behavioral resources up until current day. So, if it looks like there is a lapse in any job, there isn't. Covid wasn't kind to our business, but we still worked. The job is my mom and myself. We have very many reputable client's. Some that have been with us for over 17 years. That is why there is flexibility in my schedule but also limited hours that I'm able to work. Because I own my own business, I can work around the schedule, but I am only looking to work up to 25 hours a week. Also, I am willing to negotiate hours if I am needed there more often.
Front Desk/ Billing Clerk
Family Behavioral ResourcesAdd locationJanuary 2015 to January 2017
Verifying co-insurances, copays, out of pocket expenses.
Compliance issues, HIPAA violation protocols.
Scheduling appointment for Doctors.
Dealing with multiple insurance that carves out to different mental health services.
Doing intakes for initial consumers.
Consent for new Client's as far as age, what kind of treatment
Medical Records Clerk
Excela Heath Latrobe HospitalAdd locationJanuary 2012 to December 2015
Accurately and tediously preparing patients chart for our medical records system.
Dealing with funeral homes to have death certificates filled out correctly by doctors.
Staffed all 4 facilities of Excela Health locations in Westmoreland County.
Answering patient's phone calls, dealing with releasing patient's medical records that is consistent to protecting the Laws of HIPPA.
Preparing the patient's departure Discharges through our transcriptionists.
Registrar
Add job titlesExcela Health Registration Frick Hospital - Mount Pleasant, PADecember 2009 to August 2012
Responsibilities
Decipher Dr's Scripts
Entering diagnostic codes correctly to bill insurances such as medicaid and medicare
Scheduling Patient's if needed
Making sure Authorizations are entering correctly so the insurance covers the bill
Making sure patient's are here to have correct testing done by reading scripts
Following compliance issue to if the patient can be treated at our facility and if they of age (emancipated) and do not have to have guardian and legal papers presented to so patient can be seen
Following HIPPA compliance tediously so patient's are seen without a violation
Accomplishments
Learning how to deal with the public. Learning everything about Insurance, including medicaid, medicare and commercial insurances. Understanding that everybody is a individual and deserves to be treated with the utmost respect. Working as hard as you can, so you can climb the career ladder if possible.
Skills Used
Using emotional intelligence to read if a patient is sick and does not understand and needs to be send to the emergency room. Or, if the person needs a wheelchair or assistance.
Learning to be efficient and accurate at the same time. It will reflect on the experience of the patient and making mistakes can cause significant health impacts if incorrect information is not completed or inserted correctly.
Learning to have patience and care for individual.
Understand about insurances and how they are billed.
Education
Associate's degree in Occupational Therapy Assistant
HybridAdd schoolJune 2023 to Present
Associate's degree in Medical coding and billing
AHIMAAdd locationJanuary 2013 to September 2015
Associate in Liberal Arts & Sciences
Westmoreland County Community Colleg - Youngwood, PA2011 to 2014
High school diploma
Geibel High schoolAdd locationAugust 1996 to 2000
Skills
HIPAA
Guest Service
Time Management
Driving Part time registration clerk Verify patient demographics and Insurance Information Decipher Doctor's scripts accurately and ordering tests Use medical coding to bill insurance appropriately Able to work under pressure and register patients in a timely manner
Filing
Receptionist
Medical receptionist
Guest relations
Outlook
Front Office
Communication skills
Hospital experience
School results: Overall Lesson Average: 90 Transfer Credits/Lessons: 0 **Minimum Passing Grade: 70% or Pass Courses & Lessons Your Grade** Date Graded Introduction To Allied Health Co Starting Your Program Pass 09/04/2023 A Succeeding In Your Healthcare Career 95 09/04/2023 Body Systems And Medical Terminology 1 Introduction To Medical Terminology 80 09/11/2023 Cardiovascular And Hematologic Systems 90 09/22/2023 Respiratory And Endocrine 95 10/16 / 2023 Systems - 1 year
EMR systems
Clerical experience
Clerical Experience
Medical office experience
Billing
Microsoft Office
Management
Medical coding
Scheduling
Front Desk
Hard working, dependable and professional.
EMR systems
Inventory
Reception
Customer Service
Organizational Skills
Medical records
Microsoft Word
Retail sales
Clerical
Data Entry
Phone triage
Customer service
Retail sales
Do you want to add any of these skills?
Do you want to add any of these skills?
ICD-10
CPT Coding
ICD-9
ICD Coding
Transcription
Auditing
Certifications and licenses
RHIT
Fire Safety Certification
Medical Coding Certification
CPR Certification
Assessments
Administrative assistant/receptionist - PROFICIENT
February 2022
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Front desk agent (hotel) - PROFICIENT
March 2022
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Customer focus & orientation - PROFICIENT
March 2022
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Work style: Reliability - PROFICIENT
March 2022
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Medical billing - PROFICIENT
March 2022
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Protecting patient privacy - PROFICIENT
March 2022
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Medical terminology - PROFICIENT
March 2022
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Scheduling - PROFICIENT
March 2022
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Call center customer service - PROFICIENT
April 2022
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Basic computer skills - PROFICIENT
April 2022
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Veterinary technician - PROFICIENT
April 2022
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Customer service - PROFICIENT
June 2022
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Administrative assistant/receptionist - PROFICIENT
September 2022
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Customer focus & orientation - PROFICIENT
November 2022
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Administrative assistant/receptionist - PROFICIENT
September 2023
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Attention to detail - PROFICIENT
November 2023
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