Justin Heggs

Service Technician

Cleveland, OH **102

ad252g@r.postjobfree.com

+1-440-***-****

An experienced technician in the industry seeking a progressive and growing company to assist in production, sales, and customer service.

Work Experience

Service Technician

Amazon - North Randall, OH

June 2019 to Present

* I fix each tape machine that needs serviced, by replacing broken parts,and reprogramming. Service Technician

Premier Asphalt - North Royalton, OH

2016 to 2018

• Managed crew in asphalt preservation operations as foreman

• Used customer service skills to educate customers about the products

• Forklift operation

• Achieved sales goals and service performance excellence

• Seal coating, crack filling and striping parking lots Material Handler

JT Container - Elyria, OH

2012 to 2014

• Stored hazardous and non-hazardous materials

• Received and unloaded freight both manually or with forklifts

• Answered phones and provided information to customers

• Monitors production on assembly line to ensure accuracy CNC LATHE OPERATOR

Ohio Screw - Elyria, OH

2009 to 2012

• Maintained specifications by observing drilling, grooving and cutting

• Detecting malfunctions; troubleshooting, adjusting controls

• Read blue prints

Education

High school or equivalent

Elyria High School

Skills

• Maintenance

• Forklift

• MS Office

• Cleaning Experience

• Customer Service

• CNC Lathe

• CNC

• CNC Milling Machine

• Warehouse experience

• Microsoft Publisher

• Micrometer

• Blueprint Reading

• Quality control

• Leadership

• Driving

• Driving

• Customer service

• Quality control

• Assembly

• Supervising experience

• Leadership

• Quality assurance

• Heavy lifting

• Snow plowing

• Communication skills

• Analysis skills

• Construction

• GPS

• Programmable logic controllers

Certifications and Licenses

Forklift Certification

Assessments

Customer service — Proficient

October 2019

Identifying and resolving common customer issues.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Microsoft Office Suites including: Word, Excel, PowerPoint, Publisher, Outlook

• Advanced communication, customer service and problem-solving skills.

• Detail oriented skills

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