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Home Health Customer Service

Location:
Philadelphia, PA
Salary:
15.00 hour
Posted:
January 28, 2024

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Resume:

Melissa Berry

Acquiring Job Opportunity

Philadelphia, PA 19144

ad2520@r.postjobfree.com

+1-267-***-****

Women seeking employment in friendly business organization that has entry level positions with capabilities to excel inside the companies work force. Great office skills and experience in sales and management,Home health Aide, Security etc. Ready and willing to learn any new knowledge to help succeed in daily tasks.

Authorized to work in the US for any employer

Work Experience

Caregiver/Personal Assistant

Step by Step Home Healthcare LLC - Bala-Cynwyd, PA September 2021 to Present

Helping Senior's with ADL's that include housework, bathing, bathroom, etc. Have experience with using Hoyer Lift and Catheterization.

Security Guard

Remedy Staffing Temp Agency - Philadelphia, PA

June 2020 to September 2021

Duties include maintaining your post, customer service,retail security guard. Babysitter

Christina Famiano - Philadelphia, PA

June 2017 to September 2018

Taking care of young children between 2 to 12 yrs old. Duties include

• Supervised and ensured children’s safety

• Provided a welcoming, child-friendly environment, which encouraged social and emotional development

• Cared for special needs toddler diagnosed with Autism

• Helped children learn numbers, shapes and colors and Writing and reading

• Picked up children from after-school, appointments and extracurricular activities Caregiver/Personal Assistant

Joseph Berry - Philadelphia, PA

March 2014 to January 2015

• Feeding

• Bathing

• Dispense medications

• Catheterized

• Physical therapy

• Daily house duties

Secretary/Accounting/sales

Arch Electronics, Inc. - Philadelphia, PA

November 2009 to September 2014

• Answering phones

• Filling

• Billing

• Inventory

• Installation

• Hiring

• Sales

Sales Associate/Supervisor

IDT Energy - Philadelphia, PA

November 2012 to January 2013

• Sales

• Daily logs for new clients

• Promoted to supervisor in 6 months

• Maintaining 5-man team

• Training

• Hiring/Firing

• Commission based

Packer/Supervisor/Dispatch

A+ Family Movers Inc. - Philadelphia, PA

May 2003 to November 2005

Packing and unpacking of household items to be safely ship across country. Duties:

• Packing

• Training

• Paperwork

• Inventory

• Hiring

Supervisor/packer

Movers Etc. - Philadelphia, PA

April 2000 to September 2003

• Packing

• Unpacking

• Promoted to supervisor in 3 mons.

• Employee training

• Paperwork

Education

High school diploma or GED in Business

Franklin Learning Center Highschool - Philadelphia, PA September 1996 to June 2000

Skills

• Sales Management

• Management

• Sales

• Front desk

• Care plans

• Home care

• Senior care

• Memory care

• Caregiving

• Hoyer Lift

• Customer service

• Communication skills

• Warehouse experience

• Computer skills

• Security

• Customer service

• Sales

• Salesforce

• Marketing

• Personal assistant experience

• Supervising experience

• Front desk

Certifications and Licenses

Professional Certification in Packing

June 2000 to Present

To safely pack household items to be shipped coast to coast. Adult Residential License

October 2021

• Direct Care Staff Training Course and Competency Assessments

Home health aide skills — Proficient

November 2021

Providing care to patients in a home setting

Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Completed

May 2022

Demonstrating customer service skills in a call center setting Full results: Completed

Home health aide skills — Proficient

June 2022

Providing care to patients in a home setting

Full results: Proficient

Sales skills — Proficient

April 2021

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Home health aide skills — Proficient

May 2022

Providing care to patients in a home setting

Full results: Proficient

Customer service — Proficient

November 2021

Identifying and resolving common customer issues

Full results: Proficient

Home health aide skills — Completed

February 2021

Providing care to patients in a home setting

Full results: Completed

Work motivation — Proficient

May 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Attention to detail — Proficient

May 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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