MARIA E. ORDAZ

786-***-**** ad251l@r.postjobfree.com Hialeah, Florida 33012

SUMMARY

Obtain a position with a company where I can maximize my management skills, quality assurance, program development, and training experiences. A self-motivated leader and mentor with exceptional skills, problem solving and attention to details. Works well independently or in a team environment while consistently exceeding expectations, able to juggle multiple priorities and meet tight deadlines without compromising quality. Licensed Real Estate Agent with 7 years of experience in brokerage of residential properties. Proven to increase agency revenue, closings, contracts and client acquisition through marketing, sales, and customer relations. Generates and curates’ business through networking and prospecting. Annual attendee of National Association of Realtors (NAR) Conference.

SKILLS

Computers: Remoting

Microsoft Excel, Word, PowerPoint, Outlook,

MLS, Fusion, Matrix, Form Simplicity,

RPR, Supra, Realist, IMAPP for

Estates. Loan coordination

Client relations management

Purchase agreements

Market research

Contract negotiation

Sales development

EXPERIENCE

Claim Processor – Automated Healthcare Solution – June 2022- December 2022 Worker compensation claims remote to clinic for medical claims processors handling billing paperwork for health care offices or insurance companies. Complete the process of the claim with account manager. Communicate with workers' compensation insurance carrier, adjusters and attorneys enable appropriate processing of claims. Licensed Real Estate Agent - Horizon Homes Realty, February 2022-Current Ensure adherence of leases and contracts.

Managed real estate transactions from initiation to closing. Scheduled home viewings with potential buyers.

Maintained current and accurate CRM database of prospective customers. Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

Licensed Real Estate Agent, Century 21 Dream Life Realty, June 2015-February 2022 Sales & Rentals

Assisting new and existing clients throughout South Florida and the Keys with residential property sales and home listings, providing market analyses with detailed demographics and marketing trends, guiding clients, and coordinating property closings, and acting as liaison between clients, attorneys, and lending institutions Work with lenders, home inspectors, pest control operators, escrow companies and ensure that all terms and conditions of purchase agreement were met before closing Prepared recent property sales to current holding to ensure competitive market price. Generated lists of properties comparable with buyer request and needs. Set and managed appointments to show homes to prospective clients. Coordinated property closings and oversaw closing procedures. Prepared formal documents such as listing, rental and purchase agreement, deeds and leases Fluent with equators for short sales approval. Loan Processor, Dream House Mortgage, February 2019-December 2021 Miami Lakes, FL

Process loans for purchases, refinances, and reverse mortgages. Review initial loan application and approval, work with Loan officer and borrower to gather appropriate documentation to ensure loan and approval falls within the established lending guidelines.

Input file on Byte Pro to create the loan submission package and submit to underwriter. Satisfy all conditions when received from underwriter communicated with other professionals, including attorneys, county clerks and title companies. Property Management Assistant, K.C. Condominium Association, January 2012-December 2021 Hialeah, FL

Account payable and assists the treasurer in custody of all property of the association, including funds, securities, and evidence of indebtedness, keep the books of the association and accounting in good standing.

Also keep the minutes of all proceedings of the directors and the members, gives notices as required by law, custody of the seal of the association and correspondence concern of the association's affairs

Write letters and contracts pertaining to the association's affairs and assist the president, vice president and treasurer in their respective positions assuring that all reports, taxes, and filing are up to date.

Update Bulletin Boards posting.

Contacted owners/tenants to collect overdue rent or to discuss other important issues. Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.

Scheduled maintenance calls.

Handled resident complaints and expedited maintenance requests. Inspected properties regularly to identify deficiencies and schedule repairs. Coordinated general maintenance and repairs to keep facilities operational and attractive. Conducted apartment tours for potential tenants and answered questions about property. Showed tenants around properties, highlighting features, and redirecting concerns to capture interest.

Fostered good working relationships with owners, residents, and board members. Real Estate Assistant, All Rental LLC, January 2011-June 2015 Miami Lakes, FL Manage the account payable for all rentals.

Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.

Wrote purchase agreements, disclosures, and other contractual documents, using DocuSign to obtain signatures and complete paperwork.

Coordinated sales listings through each stage and tracked completion for broker. Successfully guided home buyers and sellers through sales and purchase of properties. Scheduled home viewings with potential buyers.

Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

Processed applications for modification approval, short sale contracts and inspections for foreclosures properties.

Organizing appointments for agents to show homes to potential buyers. Assisted in generating lists of properties that are well-matched with buyers need and monetary resources.

Assisted with preparing documents for contracts, agreements, closing statements, deeds and leases.

Prepared comparable reports with recent sold properties to decide its competitive market price with agents and brokers.

Management Assistant, MD Five LLC, January 2009-December 2010 Miami Lakes, FL Account Payable and assisted with Insurance claims with the senior insurance professional. Maintained positive working relationship with fellow staff and management. Assisted organizational efforts by filing, entering data and answering phones. Communicated with customers regarding insurance claims processes to maintain satisfaction. Owner and President, Principal Broker-Mortgage Broker, Deco Mortgage Group, Inc, September 2000-December 2008 Miami Lakes, FL

Managed two offices and staff of thirty personnel. Managed operations budgeting, accounts payable and accounts receivable and payroll. Resolved issues quickly through meticulous research and quick decision making. Devised business and marketing plans and prepared monthly financial reports. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports. Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.

Loan Processor Trainer, Associates Trade Finance Co, February 2000-August 2000 Miami, FL Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting. Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.

Created and completed loan submission packages.

Managed conditions sent from underwriting departments. Discussed loan needs and financial histories with clients and conveyed information regarding application processes.

Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.

Senior Loan Processor, Municipal Mortgage Corp, November 1997-December 1999 Charge of the junior processors dept.

Senior Loan Processor-Mortgage Broker, Universal Funding Group, April 1997-October 1997 Processing Conforming and Non-conforming Loans.

Loan Processor-Mortgage Broker, Continental Trust Mortgage, August 1996-April 1997 Processing high-risk loans, also assisted in constructions loans. Mortgage Broker, Junior Processor, Apple Tree Mortgage Corporation, January 1995-August 1996 Hialeah, FL

Communicated closely with various lenders to obtain most effective loans for customers purchasing homes.

Built business base by word of mouth as result of maintaining positive relationships with former borrowers.

Clarified mortgage loan process details to educate borrowers. Reviewed financial data, pay stubs and credit history for borrowers to ascertain loan qualification.

Helped and coaching to other mortgage brokers to help develop new business. Negotiated payments for customers with delinquent loans. FHA Auditor/Shipper, Sr. Loan Processor, American Bancshares Mortgage Banker, July 1992-December 1994 Miami, FL

Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

Managed conditions sent from underwriting departments. Filed completed packages quickly and efficiently.

Completed closing process by collaborating with attorneys, title companies and government clerks.

Checked approvals against established bank and government lending standards. Government Submission Clerk, Certified Mortgage Bankers, April 1991-January 1992 Auditing government loans for Insurance Certificate. Closing Clerk, Southeast Mortgage Company, October 1986-April 1991 Loans Audit for Closing Dept

Also assisted with new loans department.

Flood Insurance Clerk, J.I. Kislak Mortgage Company, January 1983-October 1986 Processing renewal policies, cancellations, payoff, and assumptions. EDUCATION AND TRAINING

License Real Estate Realtor June 2015

Florida Mortgage Broker License

November 2013

Mortgage Bankers Association

December 2010

Closing Correspondents Course

Gold Coast School of Real Estate, February 1988

Associates in Science Degree

Miami Dade Community College, North Campus May 1982 Travel and Tourism Management

Notary Signing Agent for State of Florida since 2010 LANGUAGES

English: Spanish:

Professional Professional

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