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Business Development Operations Manager

Location:
Cavite, Philippines
Salary:
40000
Posted:
January 26, 2024

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Resume:

MS. ANNA MARIE PEJI-TOLLAS

Phone: 095*-*******

Email: ad24zr@r.postjobfree.com

Address: ** ******** *******, ******, ****

PROFESSIONAL SUMMARY

Strategic-minded, goal-driven account and sales manager with over 8 years of verifiable successes in the areas of business development, account management, and direct sales. Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve sales goals. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights.

Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career in new normal and adapt new job within a reputable, growth-oriented company.

EMPLOYMENT HISTORY

Jul 1 2023 – Present

Tagaytay City

Sales, Marketing and Operations Manager

VianShe Hotel Events Bar and Restaurant

●Business Development in Hotel, Events Place, Bar and Restaurant

●Operations

●Sales and Marketing

●Organizing Banquets

●Cooperation with Hotel and Events Place Clients

●Handling business operations

●Acting HR Manager and people development

●Securing safety of the business

●Reporting directly to two business owners

●Collaborating with partnership for cross marketing activities

Aug 2022 – June 30, 2023

Silang, Cavite

Marketing and Operations Manager

St. Hannibal Rogate Center Inc.

●Handles three enterprises under St. Hannibal Rogate Center,Inc. such as:

●Caffe Sant Antonio – Caffe and restaurant with events place

●Rogate Images – production, distribution and sales of Religious Images Nationwide

●Oasis of Prayer – Retreat and Recollection place

●Overall Marketing and Operations, sales and recruitment

●Planning, organizing,pricing, promote and distribute

●Customer servicing

●Administrative reports

●Business presentation

●Modules/ trainings

Oct 2021 - July 2022

NCR/ Luzon

Sales and Business Development Specialist

Orabella Direct Selling Inc.

●Hit sales targets and develop growth by successfully bringing in Franchisee per area.

●Create a strategic sales plan that expands Area’s customer base and ensure its strong presence .

●Manage recruitment, objectives setting, coaching and performance monitoring of Franchisees.

●Present sales, revenue and expenses reports and realistic forecasts to the management team.

●Identify emerging markets and market shifts while being fully aware of new products and competition status..

●Handles customers and clients concerns and queries.

●Educate people on Sales and Business Development.

●Conducts area and sales analysis.

●Conducts Business developmental trainings and product knowledge seminars.

Nov 2019 – Dec 2021

Cavite, Philippines

FREELANCE

Unit Head, AXA Philippines

●Hit sales targets and promote growth by successfully managing the sales team.

●Create a strategic sales plan that expands company’s customer base and ensure its strong presence .

●Manage recruitment, objectives setting, coaching and performance monitoring of sales representatives.

●Present sales, revenue and expenses reports and realistic forecasts to the management team.

●Identify emerging markets and market shifts while being fully aware of new products and competition status..

●Handles customers and clients concerns and queries.

●Educate people on Financial Literacy Program.

Mar. 2015 – September 2019

Las Pinas City, Philippines

Branch Manager, Redlogo Lifestyle Inc

●Resolve customer complaints regarding sales and service.

●Direct and coordinate activities involving sales and marketing of products, services, or other subjects of sale.

●Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

●Review operational records and reports to project sales and determine profitability.

●Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

●Monitor customer preferences to determine focus of sales efforts.

●Prepare budgets and approve budget expenditures.

●Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

●Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

●Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

●Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Aug. 2012 – Jan. 2015

Quezon City, Philippines

Business Development Manager, Personal Collection Direct Selling Philippines

●Resolve customer complaints regarding sales and service.

●Direct and coordinate activities involving sales and marketing of products, services, or other subjects of sale.

●Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

●Review operational records and reports to project sales and determine profitability.

●Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

●Monitor customer preferences to determine focus of sales efforts.

●Prepare budgets and approve budget expenditures.

●Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

●Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

●Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

●Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Feb. 2007 – Aug. 2012

Marikina City

Sales Development Supervisor, Tupperware Brands Philippines

●Resolve customer complaints regarding sales and service.

●Direct and coordinate activities involving sales of manufactured products, services, other subjects of sale.

●Conduct Sales and Trainings to dealers

●Conduct Tupperware demonstration per training

●ensure to achieve recruitment and sales goal achievement

Feb. 2001 – Dec. 2006

Pasig City

Professional Medical Representative, Metropharma Philippines Inc

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Issue receipts, refunds, credits, or change due to customers.

●Assist customers by providing information and resolving their complaints.

●Greet customers entering establishments.

●Answer customers' questions, and provide information on procedures or policies.

●Process merchandise returns and exchanges.

●Promote pharmaceutical products to core doctors and dispensing doctors

●Visit drugstores and hospital procurement to ensure availability of stocks for doctor's prescription.

May. 1999 – Sep. 1999

Alfonso, Cavite

Hotel Receptionist, Sunrise Holiday Mansion Hotel

●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

●Check to ensure that appropriate changes were made to resolve customers' problems.

●Determine charges for services requested, collect deposits or payments, or arrange for billing.

●Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

●Booking and assist customers on occular visits

Jun. 1998 – Apr. 1999

Alfonso, Cavite

Pre-school Teacher, Sacred Heart School of Cavite

●Establish and enforce rules for behavior, and procedures for maintaining order.

●Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

●Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

●Observe and evaluate children's performance, behavior, social development, and physical health.

●Read books to entire classes or to small groups.

●Attend to children's basic needs by feeding them, dressing them, and changing their diapers.

●Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

●Serve meals and snacks in accordance with nutritional guidelines.

●Teach proper eating habits and personal hygiene.

●Prepare materials and classrooms for class activities.

●Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.

●Enforce all administration policies and rules governing students.

●Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

●Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.

●Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.

●Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.

●Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.

●Prepare and implement remedial programs for students requiring extra help.

●Perform administrative duties such as hall and cafeteria monitoring, and bus loading and unloading.

●Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs.

●Supervise, evaluate, and plan assignments for teacher assistants and volunteers.

●Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.

●Select, store, order, issue, and inventory classroom equipment, materials, and supplies.

May. 1997 – May. 1998

Tagaytay City

Loans Processor, Montana Lending Corp

Filing and sorting of documents

Process Loan proceeds and application for approval

Releasing of Loan proceeds

Compiling of documents and requirements of borrowers and investors

Conducting Credit Investigation, administrative and actual

EDUCATION

Apr. 1997

BBA: Management

●Polytechnic University of the Philippines - Manila, Philippines

SKILLS

Training and Sales Module Presentation

Expert

Driving

Experienced

Sales, Recruitment and Marketing

Expert

Computer Literate

Experienced, knowledged in Creative designs using Photoshop, Canva

SPECIAL SKILLS:

Painter

Author/ Novelist

REFERENCE: AVAILABLE UPON REQUEST



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