Andres Gutierrez

Miramar, FL *****

ad24zl@r.postjobfree.com

+1-786-***-****

Critical thinking, Comunication, Creativity, Instict, Planning, Initiative, Teamwork, Leadership Hardworking person, responsible, go getter, multitasking person, with the ability to create a good work environment and great selling skills .

Proactive, giving always 100% on the field. Demonstrate my skills and abilities in the field, contributing to high levels of productivity and Returns to the Company. Help as much as possible to a better performance of the company to achieve the objectives together. Be the most efficient and effectively for the company to be able to obtain high yields of productivity Work Experience

Service Advisor

Craig Zinn Automotive Group - Pembroke Pines, FL

November 2021 to Present

Asks Lexus customers to explain specific vehicle issues. Takes detailed notes about symptoms based on customer testimony. Enters customer information into system database.

Inspects vehicle to further analyze the problem.

Advises customer on necessary repairs and maintenance. Works with customer to formulate the best service plan for their budget and needs. Draws up work order.

Assigns service to specific mechanic.

Assists mechanics in completing repairs.

Provides cost estimates to customers.

Answers questions posed by customers.

Maintains electronic and/or paper records of completed service work. Explains the work completed by mechanics and makes suggestion for future maintenance. Provides billing statements and explains billing details. Processes payments.

Inspects work completed by mechanics.

Test drives vehicle before returning it to the customer. Service softwares worked with: CDK, Reynolds.

Internal Advisor

Warren henry automobile - Miami, FL

October 2018 to April 2021

Responsible for writing internal service repair orders for used cars, creating estimates, dispatching this type work into the shop for the technician to work on, and/or sublet repairs when necessary Work estimates for repairs including dealerships vehicles and customer vehicles.Keep Service Manager informed of all problems and potential problems

Maintains and creates XTIME/ASR estimates for the Used Car Manager to approve work to be completed on the stock units

Inspect repair quality and ensure that all work is complete Premier

PORTER

July 2018 to October 2018

Coordinate appointments of Land Rover customers with the Service Advisor, control the location of the vehicles at all times. Sanitized frequented areas and equipment using approved supplies. Drove vehicles to different areas of dealership to meet display standards. Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways. Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.

Cleaned driveway, sidewalks and other areas as directed by management. Operations Manager

San Andres Coffee

May 2012 to January 2018

Planning and Supervising Coffee Cut to the Post Coffee Harvest Management -Resource management

Determine needs, Hiring employees, Supervising employee assignments and planning personal development

Financial management

Budgeting, cost control and maintenance of organization in a good financial path, Supply chain management and other resources, sales reports and financial statements Establishment of Objectives

Establish goals and objectives and set policies for different departments of the organization, sales forecasting and sales promotion planning

Communication

Establish good communication and interpersonal skills to help dierent parts of an organization work together

Create a good feedback.

Executive Managers Training

Nethwork - Netherlands

March 2016 to March 2016

This is a Mangers program training in

Horticulture, Agriculture and development sales Managers training in these Fields, How to trade with The European union specifically with the Netherlands. Its a managers training that las for over a month where you learn how to develop your sales skills and learn about the agriculture and horticulture business in the world .

Administrator Assistance

Santa Eduvige State

January 2011 to October 2012

Planning of weekly works of the Company in the Livestock sector, Milk Delivery Programming to the collection points,

Programming with National Slaughterhouses for Livestock Delivery Payroll - Management with Suppliers and Creditors - Organization and programming of Company Activities

Planning and Supervising Coffee Cut to the Post Coffee Harvest Education

Universidad Americana

March 2016

Business administration

Keiser University

October 2012

Skills

• Service Order Flow Listening Skills

English Fluency Excellent Communication

Responding to Difficult Customers Efficient and Detail-Oriented Upselling Products and Services Team Collaboration Service Recommendations Courteous with Strong Service Mindset Customer Service Multitasking and Prioritization

Computer Skills

English for Professional development

• Auto Estimating

• Agriculture

• Horticulture

• Quality Control

• Strategic Planning

• Management

• Negotiation

• Business Development

• Spanish

• Bilingual

• Leadership

• Customer service

• Sales

• Negotiation

Contact this candidate