Obianuju Ufondu-Chukwumere

SALES PROFESSIONAL

London, Ontario 548-***-**** ad24ze@r.postjobfree.com

Summary

Results-driven Sales Professional with a demonstrated history of achieving and exceeding sales targets. Proven leadership in building and leading high-performance sales teams. Experienced in developing and implementing effective sales strategies, cultivating client relationships and successfully closing deals.

Experience

Sales Associate October 2023 – Till Date

Visions Electronics

London, Ontario

Excellent sales service to ensure high levels of customer satisfaction through “Go the extra mile” to drive sales.

Follow and achieve department’s sales goals on a monthly, quarterly and yearly .

Interact with customers, offering assistance and responding to queries about products and purchases.

Greet customers and makes them feel comfortable.

Provide recommendations according to customer needs or preferences.

Locate merchandise for customers and places orders, where necessary.

Introduce promotions and new products to customers.

Operate cash register and handles cash payments and credit card processing.

Handle refunds, exchanges and returns.

Document sales by updating customer records.

Stay up to date with sales trends for better service and achievement of sales.

Public Relations Officer/Marketing Specialist September 2021 – July 2023

Don-J Hotel and Suites

Lagos, Nigeria

Coordinated the publicity campaign and advertisement of services, leading to a 10% increase in monthly hotel bookings.

Represented the company at various events, significantly increasing brand awareness.

Managed the booking and administration of events spaces and halls for an average of 3 events monthly.

Acted as the communication liaison for the company, monitoring both external and internal communications, and addressing an average of 15 customer feedback and suggestions daily.

Sales Representative June 2014 – January 2018

Matroses Limited

Lagos, Nigeria

Created and delivered compelling sales presentations to showcase products or services, addressing customer needs and concerns.

Kept abreast of industry trends, competitor activities, and market conditions to identify new opportunity and stay competitive.

Gathered and relayed customer feedback to improve products or services, leading to improved customer experience.

Provided regular reports on sales activities, progress, and forecasts to management.

Education

Graduate Certificate in Digital Communication Management 2024

Fanshawe College, Ontario, Canada

Bachelor of Arts in English 2012

Covenant University, Ogun State, Nigeria

Skills & Abilities

Customer Relations

Sales Negotiation

Market Trend Research

Leadership

Self-motivated

Friendly and strong commitment to customer service

Verbal and written communication skills

Interpersonal skills

Ability to stand for extended periods

Ability to lift merchandise weighing up to 20 pounds

Basic math and accounting skills

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