Meghan Balsley

*** ***** ***** ******

PITTSBURGH, PA 15232

Telephone 412-***-****

Email ad24zd@r.postjobfree.com

Experience

Globe Life

-Benefits Advisor/ Sales Agent

Life insurance agents were required to make between 200-300 calls a day, set appointments and make virtual pre- sentations to families interested in learning more about how to protect themselves in the case of someone in the family becoming disabled or passing away. Customer service was key, getting to know families and offering the best solutions to protect the family members and their assets in worse case scenarios. TD Construction 2020-2023

-General Laborer, Carpenter

Building homes and decks for residential families, responsibilities included maintaining tools, taking measurements, performing tasks with heavy machinery, interacting with homeowners, painting, wood cutting and shaping, tile and grouting, plumbing and electrical work. CurranTaylor, Inc. 2016-2017

-Sales Coordinator

CurranTaylor, Inc, provided kitchen design and equipment services to many highly regarded restaurants, hotels, universities, hospitals, and more. As a Sales Coordinator, one is responsible for seeing each salesmen's sales through from beginning to end. These responsibilities include entering the initial order, ensuring the equipment was pur- chased correctly, tracking orders for multiple different manufacturer’s for multiple different jobs, providing time- lines to customers and other office personnel, fielding customer calls, and other general administrative work. Stepping Stones Psychiatric Care 2015

-Administrative Assistant

As an Administrative Assistant working in a Mental Health facility, the major responsibilities of the job as as fol- lows: handling all incoming patient calls in regards to appointments, concerns, medications, prior authorizations, scheduling, etc, confirming appointments with all patients 48 hours prior to their scheduled appointment, sched- uling new patient appointments and handling patient referrals, completing prior authorizations for medications and for patients with state funded insurance, validating insurance information prior to patient's first appointment, scanning and uploading all relative patient documentation (progress notes, Rx copies, discharge paperwork, intake paperwork, pharmacy requests etc) to EHR software), processing patient disability requests, greeting patients, run- ning patients to and from the Doctor's appointments, checking patient vitals (weight and blood pressure), creating invoices for billing, and other general office related duties. Snavely Forest Products 2013-2014

-Accounts Receivable/ Credit Management

Meghan Balsley

306 3RD ST

CARNEGIE, PA 15106

Telephone 724-***-****

Email ad24zd@r.postjobfree.com

An Accounts Receivable representative is responsible for the application and reconciliation of all cash payments, including ACH payments, physical checks, lockbox checks, and all e-commerce transactions (E-Bay, Paypal, Etsy, Amazon, etc.). Duties include daily cash posting and reconciliation, collections calls for delinquent accounts, inves- tigating short pays/returns/unearned discounts, proper filing of payment remittance and other daily correspon- dence for auditing purposes, maintaining customer records and processing new customer credit applications (in- cluding DNBI research, checking references, and credit score/history), CONTRA reports and other month end procedures, and responding to all customer requests for statements, reprinting of invoices, updates on credit mem- os/deductions, and correcting errors in invoice pricing. Peruzzi Mitsubishi 2013

-Vehicle Sales Professional/Vehicle Exchange Associate Sales Professionals in the Automotive industry are responsible for assisting customers to make one of the largest, and most important purchases in their lives. Purchasing a vehicle, the right vehicle, can be made easier by working with a Professional who acts with integrity, knowledge, and kindness. Sales Professionals are required to not only find the right car for the buyer, but also help with making the paperwork, insurance changes, and vehicle delivery easy. Also, the Sales Professional is there for any future assistance the customer may need, even after taking delivery of the vehicle, from questions and concerns, to simple operation of the unit. Other daily activity includes cold calling, administrative work, assisting Vehicle Service customers with trading in a vehicle, performing trade ap- praisals, and operating vehicles on the lot.

Samsung Telecommunications America 2012-2013

-Field Sales Manager

Responsibilities of the Samsung Field Sales Manager include the education, training and support of over 100 dif- ferent wireless carrier account locations that carry Samsung products in their designated district. FSM's visit 5-6 locations a day, to train sales representatives on new devices and how to sell them to customers. It is their duty to position the Samsung brand above competitors, and provide ongoing support for any customer issues, display de- vice issues, and any other related problems. Other responsibilities are mainly administrative; an FSM makes their own weekly schedule (being sure their route is time efficient for both clients and Samsung), expense reports, field insight reports, ordering of supplies, conference calls, and more. Training of representatives by the FSM is done on multiple levels, from side by side demonstrating in sales locations, large scale training events of multiple locations, events at carrier corporate offices and call centers, and more. It is also important for the FSM to maintain rela- tionships with employees at the locations, from the sales associates to the general managers, as well as corporate contacts with each specified carrier.

Best Buy, 2010-2012

-Back Office Lead/Administrative Coordinator/Hiring Coordinator The Back Office Lead is the main point of contact for all behind the scenes duties that are required to keep the location running. Main duties include counting the daily cash deposit, entering clerical data, balancing registers on the sales floor, researching any cash discrepancies, ordering supplies, paying store bills, maintaining budgets, ana- lyzing store P&L and other variance reports, maintaining employee files, recruiting and phone screening potential new employees, first level interviews, and the on boarding portion of New Employee Training. The Back Office Lead is responsible for setting up recruiting events at local colleges and job fairs, pulling applications, calling prospective employees to conduct a phone interview, and then administrating all pre-employment screening such as background checks, drug tests, and calling references.

-Best Buy Mobile Sales Consultant

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Meghan Balsley

306 3RD ST

CARNEGIE, PA 15106

Telephone 724-***-****

Email ad24zd@r.postjobfree.com

Work with customers to find the right mobile solution that fits their needs. Provide unbiased, professional, and knowledgeable advice about mobile phones and mobile internet. Key responsibilities include handling confidential, and highly confidential customer data, keeping an organized, and risk free work environment, working with cus- tomers, fielding phone calls regarding mobile solutions, and handling contractual paperwork.

-Sales Supervisor

The Sales Supervisor is directly responsible for the training ad performance of their department, which generally consists of a team of 20-30 sales associates, and indirectly responsible for all other store sales associates. Daily per- formance reviews and in the moment sales coaching are key to providing an outstanding customer experience. The Sales Supervisor is responsible for leading the sales floor each day by providing the teams with hourly updates on sales performance, and reporting to the Sales Manager on Duty. Other duties include scheduling, monthly and yearly reviews, managing employee breaks and lunches, interviewing potential employees, analyzing daily, monthly, and yearly financial reports, writing department business plans, managing 'shrink,' developing creative marketing strategies, and more.

-Store Interactive Technology Specialist

The Interactive Technology Specialist is the location main point of contact for all systems related issues in the store. Duties include maintaining the functionality of all registers, kiosks, store computers, printers, customer dis- play devices, security devices, and all wireless networking devices. Daily, weekly, and monthly checks are required to be reported to corporate to ensure that the location can operate without glitches on a daily basis, to provide a seamless experience for both employees and and customers. Other duties include the training of all store employ- ees on new technology as it comes out (to be sure employees are most knowledgeable in the business around new technology to better serve customers), performing customer facing workshops weekly where customers can learn one on one or in a group setting how to use their new technology, and setting up all new displays or systems as rolled out by corporate.

Accomplishments

Leadership Development Program: Keynote speaker on how Best Buy develops it’s leaders, particularly women- WOLF Member: Best Buy’s Women’s Leadership Forum

Online Blogger for the Best Buy Mobile Magazine

Education

Fort Cherry High School, class of 2009

University of Pittsburgh, 2009-2010, English Writing/Economics Licenses

Licensed Insurance sales in Pennsylvania and South Carolina Systems

Microsoft suite of software (including Word, Powerpoint, Excel, Publisher, and Outlook) PAGE 3

Meghan Balsley

306 3RD ST

CARNEGIE, PA 15106

Telephone 724-***-****

Email ad24zd@r.postjobfree.com

iWork (Pages, Numbers, and Keynote) and both Mac/Windows operating systems Typing speed 62 WPM

Knowledge of P&L, Shrink culture, and Cash handling experience IT systems and basic networking proficiency

DMSi - Agility, Accounting, and some Cyberquery report programming Referrals

Matt Kaupinis - Best Buy and Future Sales opportunities Phone - 412-***-****

Linda Kanyarosuke - Personal and Professional, Cigna Customer Service Phone - 412-***-****

Mark Ferguson - General Manager, Peruzzi Mitsubishi Phone 980-***-****

Josh Gladish - TD Construction

Phone - 412-***-****

PAGE 4

Contact this candidate