Alexis martinez

**** ****** ** ******, ** *****/720-***-****

ad24yn@r.postjobfree.com

Objective

To secure a position outside my customer service and fast food experience tools to expand my relation with guests and clients in a new field. I plan to stabilize a position that will help me learn new strategies and ideas for a new work area.

Experience

Towing Done Right

10/7/19- Present

I process tow impounds/boot releases, answer phones, dispatch calls and process payments for paid boot with remote release option. I Work from home with my Smart phone and computer along with sheets and word and Google drive. I also deal with a lot of high volume call- ins related to customer service needs and demands.

Sodexo united airlines flight training center

Café cashier 9/21/2018 – 10/31/18

●Ring out guests with food orders

●Prep and set up salad bar

●Clean up and restock needed areas in register area

●Maintain and track balance between cash and card receipts.

●Close up at end of shift and turn in register.

Dave and Busters

Front Desk 02/13/2018- 08/28/2018

Greeted each guest into venue.

Rang up each guest with a new power card or recharged their existing card with funds of their choice.

Opened and closed certain days with a personal drawer with each transaction.

Rang in to go orders for food with walk-ins and or phone orders.

Handled phones calls throughout work shift with immediate answers.

Closed out personal drawer at end of work shift. I did not count down drawer only closed out tickets for work shift.

Alamo draft house

Shift lead runner/ 04/2017-09/15/2017

I place correct food and drink items to designated theater heating stations. Place and balance plates of food and trays of drinks to theaters of high capacity.

I and along with servers of which theater run food to assigned seats and customers seating there and double check to see if order and food is right.

End of the night I have side work and execute those tasks along with proportioning sauces and cookies for next day shifts.

McDonalds

Crew trainer/08/2016-04/2017

Ran front of house registers with orders and customer needs.

Operated drive thru registers and orders in a fast pace environment.

Assembled food and drinks to customers when food was ready to present and hand out.

Prepared food to cook and make for customers in a timed area for all orders that showed up.

Bank of the west 04/01/2008 – 09/01/2009

CSR

Handled customers questions and concerns about certain accounts

Referred new clients to account specialists for new accounts

Handled and counted large amounts of currency for all clients and guests

Counted and recorded cash drawer before and after shifts.

Education

John f. Kennedy high school 2000-2004 graduate

Denver community college 2009-2011 some college credits and experience

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