CONTACT **/**** - *******

Salasar road, candpol near, police

choki, sikar, India

+91-963*******

ad24y9@r.postjobfree.com

SKILLS

PROFESSIONAL SUMMARY

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

WORK HISTORY

Waiter

Galaxy Hotel - India

• Interpersonal skills

• Guest rapport

• Fine dining experience

• Menu memorisation

• Spirits knowledge

• Barista experience

• Food and beverage knowledge

• Product inventory maintenance

• Upbeat, outgoing and positive

• FOH procedures

• Section management

• Food and beverage service

• Advanced beverage knowledge

• Point Of Sale system operation

• Table service

• Highly responsible and reliable

• Food and beverage specialist

• Spirits, wine and food service

• Effective sales techniques

• Menu knowledge

• Efficient payment processing

• Food safety understanding

• Cleaning requirements

• Food hygiene protocol

• COVID-19 hygiene measures

DUPLICATE - Point of Sale system

operation

•

• Efficient under pressure

• Special dietary requirements

• Extensive hospitality background

• In-depth food and wine knowledge

• Food ingredients expert

Shashi Kant Soni

Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

•

Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

•

Checked in with customers during meals to check orders were received correctly and met guests' expectations.

•

• Warmly greeted guests upon arrival to create welcoming atmosphere. Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.

•

Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.

•

Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.

•

Delivered exceptional service by greeting and serving customers in timely, friendly manner.

•

Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences.

•

Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.

•

Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

•

Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

•

Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

•

Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

•

Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

•

Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.

•

Provided friendly, courteous service, maximising positive customer satisfaction ratings.

•

Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.

•

Maintained neat, attractive dessert displays, replenishing items regularly to maintain visual appeal.

•

Served high volumes of guests in fast-paced service environments with exceptional customer care.

•

Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

•

07/2017 - 03/2020

ADDITIONAL INFORMATION

LANGUAGES

Waiter

Sanvariya Hotel - India

EDUCATION

2017

BA – India

GCSEs, 2009

Sen Sec School-12th

2007

10th-Bhartiya Senior Secondary school

HOBBIES

good athlete,dance, Europe dream land

are true to the best of my knowledge

and belief. good athelete,dance,

Europe dream land

•

English: Native language

Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.

•

Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.

•

Serving interesting, original and delicious cocktails quickly and professionally.

•

Talking to guests, making light conversation and routinely asking them if everything is all right.

•

• Delivering guest's bill in a polite manner.

• Clearing plates and glasses and cleaning tables.

• Making recommendations about the menu to patrons.

• Keeping tables clean.

• Offering guests refreshments, desserts, teas and coffee.

• Taking payment from guests in cash or by credit card.

• Washing up and polishing cutlery.

• Cleaning tables away after people have finished eating.

• Thanking guests for dining at the restaurant as they leave. Preparing in an attractive and professional way the food that a guest has ordered.

•

• Writing patrons' food orders on order slips.

Contact this candidate