SANDRA ADERHOLDT

P O Box ****

Oxford, AL *****

Phone:256-***-****

QUALIFICATIONS PROFILE:

Skillful and dedicated executive assistant with extensive experience in office management. Demonstrated capacity to provide support for executive level staff. Implementation and coordination of administrative programs addressing internal growth. Streamlined office operation for marked productivity gains. Provided status reports to CEO. Addressed support of daily operational procedures and administrative functions while communicating with Commissioners, Mayor’s office, City officials, Staff, Law Enforcement and General public.

• Quality & Productivity:

Adept at developing/maintaining detailed administrative and procedural processes. Improved accuracy and efficiency achieving organizational objectives. Ability to motivate staff with a positive attitude and meet slated deadlines.

• Communication & Presentation:

Strong communication and interpersonal skills. Work effectively with individuals on all levels while demonstrating a clear and professional manner with clients, staff members and management.

• Computers & Administration:

Ability to formulate spreadsheets, compose correspondence, develop presentations, reports and documents. Proficient in computer operations, MS Windows, Word and Excel.

• Key Strengths:

Established programs to effectively serve corporate needs. Customer Service Oriented. Ability to create and implement corporate directives. Coordinate numerous tasks while maintaining strict quality standards.

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PROFESSIONAL EXPERIENCE:

ACCEPTANCE INSURANCE

Date: 04/15/2018 - Present

Managing Agent / Licensed Sales Producer / Agent / Account Manager / Supervision / CEO Reporting

Maintained Supervision, CSR Training, Employee Evaluations and Productivity Reports. Securing and updating Insurance coverage to serve individual client needs. Regional, as well as CEO Agency Reporting Updates, Employee Monthly Schedules ; Office Management Key Achievements:

Increased Sales Production / Agency Growth

ALLSTATE

Date: 01/15/2013 to 04/15/2018

Licensed Sales Producer / Agent / Account Manager

New Business Sales; Account Manager / Customer Service Addressing client queries as well as, making recommendations to best serve customer needs. Bind Property & Casualty New Business. Update and maintain current client base.

ANNISTON POLICE DEPARTMENT

Date: 01/05/1998 - 05/22/2002

Executive Administrative Assistant to Chief of Police Administrative support to Chief of Police, Captains, Lieutenants, Records Department, Internal Affairs, Mayor’s Office, City Council Representatives and Payroll Department Personnel. Managed timesheets and monthly reconciliation reports. Subpoena and Grand Jury documentation distribution. Processed Employee Evaluations /

Background Investigations. Maintained updates to Standard Operating Procedures Manual. Addressed Departmental directives. Met scheduling requirements for Chef of Police, New applicant interviews and interdepartmental promotional interviews.

Key Achievements:

• Created Excel Spreadsheet Reports to

Expedite Bi-weekly payroll

• Praised for my ability to deal with

conflicting circumstances interacting

with the general public and achieving

positive results

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PHILLIPS HODGES BERRY

INSURANCE AGENCY - GADSDEN, AL

Date: 1/30/1993 To 1/30/1998

Office Manager / Agent

Maintained Supervision, CSR Training, Employee Evaluations and Productivity Reports. Securing and updating Insurance coverage to serve individual client needs. Payroll / Office Accounting Reconciliation Key Achievements:

• Coordinated on-the-job classes to

further insurance industry knowledge.

• Bi Weekley Payroll Spreadsheets

INSURANCE PLANNING AGENCY- ANNISTON, AL

Date: 01/10/1987- 01/25/1993

Agent / Account Manager

Dedicated customer service while securing insurance policies, coverage changes and account maintenance. Addressed client queries, offering recommendations and implementing requests to serve client needs. Key Achievements:

Excelled in Insurance Educational Requirements

Property and Casualty Agent 1994,

INS 21 1990, CISR 1988,

Life Licensed 2019

EDUCATIONAL / PROFESSIONAL DEVELOPMENT:

• Oxford University-1985 Graduate

• Jacksonville State-Business

Administration / Marketing

Online Course Work

• Insurance Agent

Educational Requirements

TECHNICAL PROFICIENCIES:

MS Word, Excel, Outlook, Windows, MS Power Point. Computer Operator, Program Establishment.

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REFERENCES:

Larry Deason, CEO

Farmers and Merchants Bank,

Anniston, AL

256-***-****

Wayne Chandler, Chief of Police

Anniston and Ohatchee Police Departments

256-***-****

Kelly Wilder, Agent

Independent Agencies

256-***-****

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Contact this candidate