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Customer Service Team Member

Location:
Cedar City, UT
Posted:
January 26, 2024

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Resume:

CHEYENNE

TAYLOR

C

T Cedar City, UT *****,

479-***-****

ad24uy@r.postjobfree.com

PROFESSIONAL SUMMARY

Energetic restaurant professional effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.

SKILLS

• Liquor restocking • Sales and marketing • Problem-solving

• Strong communication • Mixology

EXPERIENCE

Bar Team Member April 2023 - Current

BigShots Golf St George, Utah

• Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.

• Created specialty cocktails following complex recipes.

• Maintained thorough understanding of ingredients and preparation of menu items.

• Greeted guests to provide warm welcome and promote good customer service.

• Recommended current products and limited promotions to upsell beverage orders. Server/Bartender March 2020 - April 2023

Twin Peaks Rogers, Arkansas

• Trained new servers in company policies, guest service standards and best practices.

• Adhered to state liquor regulations to serve alcohol safely.

• Informed customers of ingredients and allergens to support sensible menu choices.

• Listened to guest needs and responded promptly for personalized service.

• Memorized menu additions, changes and limited offerings.

• Took accurate notes detailing customer orders.

• Entered orders into computer system to coordinate with kitchen staff.

• Explained details for new menu items and daily specials.

• Delivered food and beverages promptly to customers. Server June 2018 - January 2020

Hooters Little Rock, Arkansas

Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

• Adhered to all safety, sanitization, and food handling guidelines and regulations.

• Offered information on new menu items, seasonal and daily specials, and pairings. EDUCATION

High School May 2016

Siloam Springs High School, Siloam Springs, AR



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