Customer Service Team Member
Resume:
CHEYENNE
TAYLOR
C
T Cedar City, UT *****,
******************@*****.***
PROFESSIONAL SUMMARY
Energetic restaurant professional effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.
SKILLS
• Liquor restocking • Sales and marketing • Problem-solving
• Strong communication • Mixology
EXPERIENCE
Bar Team Member April 2023 - Current
BigShots Golf St George, Utah
• Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
• Created specialty cocktails following complex recipes.
• Maintained thorough understanding of ingredients and preparation of menu items.
• Greeted guests to provide warm welcome and promote good customer service.
• Recommended current products and limited promotions to upsell beverage orders. Server/Bartender March 2020 - April 2023
Twin Peaks Rogers, Arkansas
• Trained new servers in company policies, guest service standards and best practices.
• Adhered to state liquor regulations to serve alcohol safely.
• Informed customers of ingredients and allergens to support sensible menu choices.
• Listened to guest needs and responded promptly for personalized service.
• Memorized menu additions, changes and limited offerings.
• Took accurate notes detailing customer orders.
• Entered orders into computer system to coordinate with kitchen staff.
• Explained details for new menu items and daily specials.
• Delivered food and beverages promptly to customers. Server June 2018 - January 2020
Hooters Little Rock, Arkansas
Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
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• Adhered to all safety, sanitization, and food handling guidelines and regulations.
• Offered information on new menu items, seasonal and daily specials, and pairings. EDUCATION
High School May 2016
Siloam Springs High School, Siloam Springs, AR
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