Skillful Retail Merchandiser accomplished in product assembly,

material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions. Retail Merchandiser focused on creating value for customers and product longevity for retail manufacturers. Reinforces client brands through effective advertising while staying aware of potential growth opportunities.

Talented Assistant sales well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering

Thirty five-year background marketing products within stores to maximize product profitability.

Devoted Merchandiser with 35 of years driving and thorough knowledge of product display and delivery. Personable but quiet and hardworking with good memory for products and display techniques. Proven history of great time management.

Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Industrious inventory management and planning professional offering 35-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays. Results-oriented professional with a diverse background in management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Calculating 35 successful in managing product pricing tasks to achieve alignment with organizational goals. Insightful and results- driven individual with expertise in office and retail. Offering remarkable skills, drive and 35 years of experience to different companys.

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Diligent Inventory Specialist with talent for working with diverse product lines and multiple store locations.

PROFESSIONAL SUMMARY SKILLS

• Sales

• Scheduling

• Invoicing

• Inventory Control

• Budgeting

• Staff Management

• Sales Goals

• Sales Planning

• Inventory Maintenance

• Guest Services

• Store Merchandising

• Cleaning

• Purchasing

• Sales Strategy

• Pricing Strategy

• Store Management

• Materials Transport

• Spreadsheets

• Visual Displays

• Visual Merchandising

• Product Knowledge

• Customer Complaint Resolution

Virginia Wester

Roanoke, VA • 06/2008

Interior Design: Interior Design

EDUCATION

MICHELLE KELLER E: ad24us@r.postjobfree.com

P: 941-***-****

A: Port Charlotte, FL 33952

Hallmark - Retail Merchandiser

Port Charlotte, FL • 08/2019 - 05/2020

NY&Company - Assistant Manager

Roanoke, VA • 04/2012 - 01/2014

WORK HISTORY

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

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Stocked merchandise, clearly labeling items, and arranging according to size or color.

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Ran markdown reports, managed store replenishment and analyzed buying reports.

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Planned and coordinated product availability for advertising and promotion purposes.

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Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

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Prepared interesting and innovative visual displays to grab customer interest and promote sales.

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Verified products appeared at correct locations in proper quantities.

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Established strong vendor relationships to maintain and support business.

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Assembled promotional displays, including quarter and full-size point of purchase displays.

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Updated pricing and signage to complete product displays and educate customers.

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Answered customer questions regarding store merchandise, department information and pricing.

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Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

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Monitored inventory levels and kept adequate stock in product displays on sales floor.

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Removed damaged, out-of-code, not-in-set and discontinued items from displays.

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Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

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Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

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Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

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Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

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Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

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Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

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Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

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• Offered hands-on assistance to customers, assessing needs and Bath & Body Works - Sales Representative

Roanok, VA • 09/2010 - 04/2013

maintaining current knowledge of consumer preferences. Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.

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Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

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Increased sales by driving operational efficiencies and building excellent customer rapport.

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Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

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Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

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Increased sales revenues by promoting complementary products and educating customers about store promotions.

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Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

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Reviewed sales and gross profit reports to determine options for increasing market growth.

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• Monitored security and handled incidents calmly. Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

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Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

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Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

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Developed and delivered engaging sales presentations to convey product benefits.

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Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

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Cold-called leads and closed large number of new sales over several months.

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Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

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Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.

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Increased sales by offering advice on purchases and promoting additional products.

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Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.

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Minimized process lags through strategic sourcing and customer expectation management.

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Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

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Retained excellent client satisfaction ratings through outstanding service delivery.

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Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.

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Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

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• Implemented brand marketing and sales campaigns. I'm a very hard worker in whatever job I had. I also worked office as admin assistant for over 20 yrs. Owned business with husband did all ordering, inventory, bookkeeping accounting, helped customers, answered phones. I also do bookkeeping. I am very experienced in several things. I'm a very happy person. Always smiling and willing to help and learn more.

ADDITIONAL INFORMATION

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