CURRICULUM VITAE
Emad fouad abd el moneim
ad24ua@r.postjobfree.com
CAREER OBJECTIVE
I’m looking for an opportunity in a huge organization.
And operation managing title
PERSONAL PROFILE
-Hardworking and result – orientated
-Able to work under pressure
-Good interpersonal skills and great adaptability
-Confident, optimistic and team leader skilled
-Able to rationally organize my own work
QUALIFICATIONS
-High institute of tourism and hotel
-1990 – 1992 : Tourism and Hotels Institute, Cairo – Egypt
Collège saint Paul frère (primaire – préparatoire – secondaire)
- 1974- 1989 premier langue Franche
WORK EXPERIENCE
Now working at UAE in janana investment company Applebee’s restaurant as Dubai region area manager from November 2018 till now
Development and training and new store opening manager at EL FOLY GROUP ( Atlantis restaurant ) from January 2015 till MAY 2018
Food & beverage manager Smash Management for Clubs June 2011 until October 2014
Developing &Training and audit and new opening restaurants manager for touristic investment company (Tico) Crave Restaurant January 2008 till May 2011
Crave restaurant Manager – Marche 2007 till December 2007
Starting as store general manager and responsible for opening 2 store for crave in maadi and Tivoli dome than promoted as training and auditor manager for the company
TGI Fridays (Americana) from 1998 till February 2007
Starting as waiter than promoted as supervisor within 9 month
Than promoted as asst floor manager than floor manager and validated in all kitchen station than general manager from June 2005
Grand hotel ghargada from 1995 till 1997
Starting as waiter than promoted as captain
Nile Emeralle Luxor (cruise) 5/1993 till 2/1995
As waiter and host cause my fluent in French language
Teach the service technique in Heliopolis high school for touristic and hotel
for 1 year ( with certificate )
Hotel Pullman Maadi tower from 1990 till 1993
As waiter in different outlet (room service – café shop – restaurant)
Job Description:
Multi unite responsible and operate in consisted and consolidated process
Effectively manages employee-relations issues, including fair utilization of corrective action measures where necessary.
Hires, orients, trains, supervise and motivate all staff as needed.
Teaches all employees clear expectations of conduct and service.
Manages salary/wage administration and controls labor to effectively manage costs.
Assists in training and cross training of subordinate managers for development of personnel.
Establishes and maintains good business and community relations.
Implements local merchandising and promotional programs.
Develops sales techniques to increase guest counts and check averages.
Assure all stores are operating to Damon’s expectations with regard to operational processes and procedures.
Implements strategies to assure 100% guest satisfaction.
Maintains procedures for cost, waste, and quality control.
Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
Effectively manage a Yum-owned restaurants within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
responsible for resolving problems as well
Equipment used for cooking, lighting, and ventilation is expensive
know about the cost, installation, and maintenance of such equipment
Skillful communicators and have supervisory ability. They should enjoy working
With others. They also should have a good sense of taste, touch, and smell
work well under pressure and exercise tact and patience when dealing with employees and customers
Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurants team
Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Recruits, interviews, and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
Has authority to hire and fire (or participate in those decisions)
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing programs
ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Duties and Responsibilities
Manage all areas of operations for a specific department within FOH & BOH, while insuring the company’s standards of quality, service and operations are maintained.
Manage the operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness.
Maintain an accurate up-to-date manpower plan of the FOH& BOH staffing needs.
Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities.
Ensure proper security procedures are in place to protect employees, guests and company
Improving the speed and direction of decisions by clarifying and setting goals, sharing perspective on reality, identifying options and creating consensus on a way forward.
Positively dealing with the guest complains and comments.
Making sure that all customer requests and queries are responded to promptly and effectively.
Developing action plans to address shortfalls in standards.
Using key monitors and financial targets to evaluate the department’s performance and make the future plans.
Analyzing financial information to assist decision making.
Controlling costs without compromising standards.
Ensuring that specified back of the house areas and operational equipment are kept hygienically clean through safe working practices, compliance with SOP standards operating procedures and statutory demands.
Handling all the P&L steps in professional manner
Languages
-Arabic Mother Tongue Speak, Read & Write Excellent
-English Speak, Read & Write Excellent
-French Speak, Read & Write Excellent
Computer Knowledge
Excellent working knowledge of Word, Excel
Good knowledge of Power Point
Experienced in using Internet and E-mail services
Excellent working knowledge of pos system ex micros and Fidelio and christen mind system
TRAINING AND SEMINARS ATTENDED
Role of the MULTI UNIT LEADER FOUNDATIONAL WORKSHOP (APPLEBEES) with certificate
Manager Skills Training Program and certificate from USA in TGI Friday’s
Food safety & hygiene by Johnson diverse with certificate
HACCP program by Johnson diverse with certificate
Coaching program (train the trainee) from TGI Friday’s
Leadership skills program from TGI Friday’s
.New store opening program in TGI Friday’s
Strategic planning program from American chamber in Egypt
PERSONAL DETAILS
Name : Emad fouad abd el moneim ali
Place/Date of birth : Cairo, 31 May 1971
Military Status : Complete
Nationality : Egyptian
Marital Status : Married
Current Postal Address : 5 street mohamed hegab khoulousi shoubra Cairo- Egypt
Contact Details : 015********
E-mail adress :ad24ua@r.postjobfree.com