Abdulatif EL Neemany

Bergenfield, NJ *****

ad24t2@r.postjobfree.com

+1-201-***-****

1. Energetic and highly talented Management Professional with over 20 years experience in multi- cultural environment with leading companies in different countries. 2. Demonstrated ability to build a positive relationship with community leaders. Vast exposure and experience in managing a wide range of public relations activities, including large scale events planning and management, marketing and advertising strategies development and implementation, campaign coordination and customer service management. Strategic and creative thinker with effective communication and writing skills. Present professional image to media, inspiring confidence and credibility. Excellent communication skills. Strongly, self-motivated, enthusiastic, and committed to professional excellence.

Willing to relocate to: Florida - Pennsylvania - New York, NY Authorized to work in the US for any employer

Work Experience

Hotel & Resort General Manager

Mountain Laurel Resort - White Haven, PA

January 2023 to Present

Managing hotel day today operation .

Hiring and training.

I have done complete renovation for 220 rooms.

Hotel over booked with groups camps till 8/25/2023 managing this period of time and I am in charge of all revenues of the hotel .

Front Office Manager

Radisson JFK Hotel - New York, NY

September 2022 to November 2022

As a front office manager I was responsible for all front office department day today operation including transportation . Guest greetings and welcoming and front office staff training and hiring and scheduling checking daily arrivals and future reservations on daily basis. Group General Manager

AL Muntazah plaza hotel & Royal Qatar Hotel - Doha / Qatar April 2009 to April 2020

Responsible for both hotels day today operation.

Recruiting and Hiring.

Managing budget achievements.

Plans & actions for marketing plan.

Coaching & Counseling.

Implementing and updating training programs.

Following up all SOP’S are done accordingly by all departments. To make sure preventing maintenance programs on going. Very strong problems solving.

Follow up daily on guest complains record.

General Manager

Golden Tulip Aden Hotel & Resorts

February 2007 to February 2009

• Hotel 5 stars property for 196 rooms and 16 suites

• Development and managing

• Sales Blitz and Business Marketing Plan

• Implement Golden Tulip Management System

• Managing Budgets and Financial Plans

• To keep maintaining guest satisfactions

• Achieving profit targets

• Dealing with contractors and suppliers)

General Manager

Coral Suites Hotel Ajman - AE

December 2005 to January 2007

• Develops and implement procedures to improve operation

• Coordinates hotel operation sales and marketing and other departments

• Provides customer service to guests, owners, employees and departments

• Carrying out inspections of property and services

• Ensuring security is effective

General Manager

Best Western Baisan International - BH

November 2002 to November 2005

• Completed 4 stars Hotel renovations 123 rooms and suites

• Implement Best Western system in policies and procedures

• To keep maintaining guests satisfactions

• Employee staffing and development

• To insure revenue maximization

• Develops financial, operational and business plans which supports over all objectives of the hotel

• Maximize food and beverage revenues in the F & B outlets General Manager

Sheikh Hotels & Suites - Beirut

March 2001 to November 2002

Pre-Opening and managing both 4 stars hotels 260 rooms and suites

• Personnel planning for department heads

• Recruiting, training and monitor staff

• Meetings and greetings guests

• Managing budgets and financial plans

• Develops and implements procedures to improve operations

• Establishment of the marketing plan

• Job descriptions for all hotel department

General Manager

Pearl Hotel & Resort- Bhatia Hotels Group - AE

March 1998 to February 2001

• Achievement of commercial results in term of finance and specially marketing

• Compilation of and adherence to financial budgets within all hotel operation with all concerned reports / plans

• Up-keeping and improvement of contacts to our business partners

• Management, control and supervision over all departments and staff of the hotel

• Supervision of adherence to our corporate gastronomic policies and quality standards

• Maintains the hotel stature by inspecting guest rooms General Manager

Side Rock Hotel - LB

September 1996 to February 1998

• Pre-opening 4 stars hotel 100 rooms and 30 suites

• Full responsibility accountability planning, budgeting operations

• Creative problem solving skills

• Promoting and marketing the business

• Recruiting, training and monitoring staff

• Meeting and greeting guest

• Supervision on guest satisfaction

• Managing budgets and financial plans

• Prepare job descriptions for all hotel departments General Manager

West House Hotel - LB

November 1993 to August 1996

• Completed 4 stars hotel renovations 80 rooms including suites

• Prepare budgets monitors expenditures each month

• Develops and implantations of job descriptions for all hotel departments

• Dealing with suppliers and contractors

• Carrying out inspections and property and services

• Develops and implements procedures to improve operation

• Coordinates training and development for staff and management

• Develops and implementation of marketing plans to maximize revenue generation

• Supervising maintenance,supplies and furnishings General Manager

Kuwait Continental Hotel - KW

December 1992 to October 1993

• Completed 4 stars hotel renovation 150 rooms and suites

• Dealing with contractors and suppliers

• Directs and coordinates procurement and monitoring of inventory in restaurants

• Planning and organizing accommodation, catering and other hotel services

• Develops and implementations of business marketing plan

• Maintaining statistical and financial records

• Development polices and procedures

• Managing budget and financial plans

• Establishes work priorities and goals for each department manager

• Implementation of job descriptions for all hotel

• Achieving profit targets

Assistant General Manager

Best Western plaza International - KW

December 1991 to December 1992

• Assisted the General Manager in 5 stars hotel in the daily operations. 300 rooms including suites

• Assist General Manager by preparing yearly budget

• Ensure that product, quality and service standards are met in all areas of the hotel

• Development of positive work environment for all employees

• Establish and maintains a pro-active human resources function

• Maximize food and beverage revenues in the F&B outlets

• Assist in the implementations of marketing plans to maximize revenue generation

• To follow up training programs been implemented in all hotel departments Rooms Division Manager

Al-KhaleeJ Palace Hotel - AE

September 1990 to October 1991

• Assisted the Sales Department by filling the hotel 4 stars hotel 150 rooms and suites with Kuwaiti market during the Gulf War.

• Coaching and counseling

• Managing front office, Housekeeping, laundry. and development of polices and procedures

• Details follow up

• Supervise training for all the rooms departments

• Budget involvement and sharing with rooms departments Front Office Manager

Khiran Resort (Kuwait Hotels company)

February 1987 to August 1990

• Handled the F/O Department and mainly the reservation department due always to high occupancy in 5 stars hotel 350 rooms including suites

• Escorts VIPs and Repeat Guests

• Supervise training for all the front office department

• VIPs Rooms inspections

• Coaching and counseling

• Follow up all policies and procedures for front office department Sales & Marketing Manager

Kuwait Hilton Hotel (Kuwait Hotels Company)

April 1985 to January 1987

• Worked on expanding the market for 5 stars hotel 550 rooms

• Was in charge of airlines companies and sports federation

• Budget

• Sales blitz

• Business marketing plan

• Daily sales calls

• Welcoming top VIPS

• Updating Mailing list

• Sales trips outside the country

• Promoting all our outlets and conferences rooms

Front Office Manager

Messilah Beach Hotel (Kuwait Hotels company)

May 1982 to March 1985

• Assisted sales department in sales calls for 5 stars hotel 320 rooms including suites

• Trained and supervised front office staff

• Sales blitz

• Welcoming and greeting all arrival guests and in house guests as well

• Welcoming all VIPs guests and escort

• Daily rooms inspections

• Contributing in the yearly front office Budget

• Coaching and counseling

• Hiring and terminating staff

Assistant Front Office Manager

Kuwait Marriott Hotel & Resort - KW

February 1979 to April 1982

• Assisted sales in sales calls for 5 stars hotel 250 rooms including suites

• Assisted front office manager in all aspects Budget, payroll, schedule, training, hiring and follow up all guests requirement

• Rooms inspections daily

• Coaching & Counseling

• Welcoming and greet all guests and escort all VIPs guests Front Office & Sales

Lebanese hotel School

1979 to 1982

• Completed training through Marriott Hotel in Hotel management

• Workshop programs through Marriott Hotel in Front office & Sales.

• Completed training through Hilton International Hotel in Sales & Marketing management. Front Desk Supervisor

Summerland Hotel - LB

March 1978 to February 1979

5 star hotel 250rooms

Front Desk Clerk

Oasis Hotel - Dubai, AE

April 1976 to March 1978

4 stars 80 rooms

Front Desk Clerk

Martinez Hotel - LB

February 1973 to March 1976

5 star hotel 230 rooms

Education

High school

Skills

• Excellent at thinking through problem situations to satisfactory conclusions

• Easily adaptable to new environment

• Accustomed to working in an international environment

• Excellent knowledge of computers

• Exceptional detail in follow-up

• Follow and enforce company policy and procedures

• Hotel Management and administration

• Strategic Business & financial Planning

• Human resources staffing, management & training.

• Strong budgetary, projections, and cost control skills. Scope of responsibilities:

• As part of a group of companies, my scope of responsibilities covers overall operations of the hotel and resort accommodation, food and bar operations and social functions.

• Set up and executed special events.

• Promoted the services and the facilities of the hotel to the corporate market.

• Developed sales and production objectives on yearly basis.

• Maximized occupancy through analysis of future business, current figures and historical data.

• Maintained a purchase journal and successfully kept within budget limit.

• Handled guest problems and complaint

• Trained all new staff regarding hotel procedure.

• Leadership

• Hospitality

• Budgeting

• Multilingual

• Supervising experience

• Hotel management

• Recruiting

• Management

• Hotel experience

• Sales

• Front desk

• Microsoft Office

• Customer service

• Driving

• English

• Upselling

• Training & development

Assessments

Work motivation — Proficient

September 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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