Resume – K. Aubrey Kaigler
Page *
K. Aubrey Kaigler, M. S., PMP, ITIL,
LSSBB, SCT (SDC, SMC, SAMC, SPOC)
***** ****** **, ******** **. 39452
ad24sp@r.postjobfree.com
https://www.linkedin.com/in/aubrey-
kaigler-20911a160/
PMI ID: 1376349
Objective As a certified project management professional with extensive experience as a project manager and over 18 years working as an instructor for organizations such as New Horizons Computer Learning Systems, City of Jacksonville Fl., the Army, Marine Corp, Navy, Taft College, Taft California, Rangely College, Rangely Colorado, British Columbia Technical College, Vancouver British Columbia, Canada. Universidad De Monterrey, Monterrey Mexico, Howard University, Washington DC, and many others, where I taught CAPM, PMP, CAPM, PMI-ACP, Lean Six Sigma, Agile, and ITIL. Prior to that I have many years of project management experience where I had the opportunity to apply the concepts and techniques that I currently teach.
I submit this resume to be considered for the Part-Time Technical Instructor position that you have available.
Areas of expertise include:
Adult Instruction Instructional design ITIL Certified Project Management Agile/Scrum Lean Six Sigma
Project consulting Client engagement Problem Resolution Team/Client relationship management Sales support
New technology implementation/migration
Experience
Part time Instructor
March 21 2022
Project Contractor
Jan 1, 2022
Senior Regional Instructor
July 2013 to Dec 2021
New Horizons Computer Learning Centers
Teaching Cohort classes encompassing – ITIL, LSSGB, PMP, LSSBB, PMI- ACP, Evolving into Management position, Communication across the organization, and Creating effective presentations Working as a Project Management Instructor Contractor Teaching CAPM, PMP, ITIL, LSSGB, LSSBB, and Agile/Scrum classes
(Introduction to Agile/Scrum, Agile Project Management Methodologies, Scrum Developer Certification (SDC). Scrum Master Certification (SMC), Scrum Product Owner Certification (SPOC) and Scrum Agile Master Certification.
New Horizons Computer Learning Centers
• Developing and taught classes on CAPM, PMP, ITIL, LSSGB, LSSBB, and Agile/Scrum classes (Introduction to Agile/Scrum, Agile Project Management Methodologies, Scrum Developer Certification (SDC). Scrum Master Certification (SMC), Scrum Product Owner Certification (SPOC) and Scrum Agile Master Certification
• Work with sales support and clients in appropriate class selection Resume – K. Aubrey Kaigler
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Project Management
Consultant
June 2010 to July 2013
Jacksonville Fl.
and in relationship building with the customers;
• Provided consulting services to New Horizon in relations to
• changes in project management (Traditional/Agile/Lean Six Sigma) environment
• development and updating of existing or new classes;
• working with NH vendors evaluating vendor content and in updating said content for use with classes.
Project Consultant
• Worked with multiple clients in evaluation and implementation of Agile to enable better business agility.
• Troubleshooting issues with projects.
• Working with the Legal industry and Expert Witnesses in the petroleum industry with managing case load and to assist in receiving favorable lawsuit resolutions for our clients.
• Successfully managed multiple projects related the BP Macondo Blowout, assisted Expert Witnesses with analysis of relevant data and the development of reports.
City of Jacksonville FL,
Information Technology
Department (ITD)
Feb 2006 – June 2010
Manager of Customer Relationship Department
• With the adoption of ITIL, I was asked to create and then manage a Customer Relationship Management (CRM) to assist with improving the relations between the Information Technology Department (ITD) and the other department within the city of Jacksonville Fl. This department was staffed by 15 Customer Relationship Managers. The department was very successful. I was in this position for 3 years. Senior Project Manager
• Managed a staff of 10 project managers.
• Provided management, leadership and oversight for all technical project as well as developing and maintaining strong working relations with city-wide customer base, technical solutions coordination, problem and resolution.
• Assisted in the development of Project Management Office (PMO), its processes, procedures and measures for success.
• Instrumental in the adoption of ITIL, Agile and Lean Six Sigma methodologies by the city.
• Successfully planned and managed large city/county wide projects. o Copier Printer Consolidation project, Phase 1 city- wide, where 500 leased copiers and printers were
replaced with 290 new Xerox network multifunction
devices.
o Implementation of Copier Printer Consolidation
project, Phase II.
o Implementation and migration to Microsoft Project Server 2007.
Education & Certifications
Embry-Riddle Aeronautical
University,
April 1994 – Jan 1996
2001,
University of Southwestern
Louisiana
Sept 1971 – Dec 1976
Masters of Science (M.S.), College of Management, Technical Management
Bachelors of Science (B.S.), College of Education, Industrial Technology
Resume – K. Aubrey Kaigler
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PMP
Project Management Professional (PMP®), Project
Management Institute (PMI®), March 10, 2010
ITIL Foundations v3
ITIL Operation Support and
Analysis (OSA)
ITIL Continual Service
Improvement (CSI)
ITIL Practitioner
ITIL Foundations v4
Sept 13, 2013
March 13, 2014
March 14, 2014
March 17, 2017
Feb 25, 2019
Lean Six Sigma Green Belt April 13, 2018
Lean Six Sigma Black Belt May 19, 2019
Scrum Master Certification May 2, 2020
Scrum Developer Certification May 16, 2020
Scrum Agile Master Certification June 1, 2020
Scrum Product Owner Certification July 1, 2020
Scrum Certified Trainer June 2, 2020
PMI ATP Certified Instructor Dec 2022