Data Entry Customer Service
Resume:
Rosemary Crump
**** ******* ******** ***** 540-***-**** ***********@*****.***
Summary of Qualifications
Microsoft Office 2010 Word, Excel, and Power Point
Keyboarding and Data Entry
Knowledge of Basic Coding
Proficient in Medical Terminology
Written and Verbal Communication Skills
Strong Organizational and Time Management Skills
Adult Healthcare March 202*-**-**-**
505 South Main Street Rocky Mount, VA24151
Manage patient schedules and ensure all doctor's appointments are kept.
Perform light housekeeping duties and meal preparation.
Administer medications following doctor's instructions.
Groomed and bathed patient.
Housekeeper Environmental Services (EVS) January 2023- February 2023
Roanoke Memorial Hospital Roanoke, Virginia 24014
Clean general areas around the building
Dust windowsills and wipe down windows.
Disinfect walls and other high traffic arrases as needed.
Take out trash when needed.
Customer Service
Aramark Uninform Center December 2022 – January 2023
Salem, Virginia 24153
Be available for all customers who contact the store.
Be ready to pick up calls and do their best to assist or help the customer.
Provide accurate information to customers.
Assist customers while shopping from the catalog.
Trouble shoot issue with password, or logins issues.
Serve as a mediator between the customer and another employee of a company.
Door Greeter October 2019 – August 2022
South Roanoke Nursing Home Roanoke, Virginia 24014
Greet family members who come to the faculty to see their loved ones.
Schedule appointments for families to see their loved ones.
Assist in getting the patients out of their rooms.
Direct and transfer phone calls to the appropriate person
Sign employees and visitors in and out the facility
Cashier Sales Associate October 2018 – September 2020
BJ’S Wholesale Club Roanoke, Virginia 24012
Greet customers.
Place customers item onto the conveyer Belt
Scan Items
Take customers money for the Items they purchase.
Give the correct change back to the customers.
Thank customers for their business.
Professional Experience
Receptionist Trainee
March 2018 - October 2018
Project Discovery
Roanoke, Virginia 24016
Greet incoming visitors and callers.
Answer visitors inquiring about the company and the services.
Direct calls to the appropriate person
Sort and deliver mail to the right person.
Enter customer data into the computer.
Create Word Document
Create Spreadsheet working in Microsoft Excel
Receptionist Trainee
July 2017 - March 2018
New Vision
Roanoke, Virginia
Greet incoming visitors and callers.
Answer visitors inquiring about the company and the services.
Direct calls to the appropriate person.
Sorts mail and delivers the mail to the right person.
Enter customer data into the computer.
Creating Word Document
Create Spreadsheets working in Microsoft Excel
Administrative Trainee/Pantry Assistant
March 2017 - July 2017
Roanoke Rescue Mission
Roanoke, Virginia 24013
Insert customer and account data by inputting text based and numerical information from source documents within time limits.
Review data for deficiencies and sort information according to priorities to prepare source data for computer entry.
Apply data program techniques and procedures.
Generate reports, store complete work in designated location.
Comply with data integrity and security policies.
Ensure proper use of office equipment and address any malfunctions.
Administration Trainee
October 2016 - March 2017
Transitional Options for Women
Roanoke, Virginia 24016
Compile, sort and verify the accuracy of data.
Store complete documents in appropriate locations.
Locate and correct data entry errors or report them to supervisors.
Print files when needed.
Data Entry Operator
October 2015 - October 2016
Total Action Against Poverty
Roanoke, Virginia 24016
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
Compile, sort and verify the accuracy of data.
Compare data with source documents, or re-enter data in verification format to detect errors.
Store complete documents in appropriate locations.
Locate and correct data entry errors or report them to supervisors.
Patient Access Representative
July 2015 - October 2015
New Horizons Healthcare
Roanoke, Virginia 24017
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Interview patients or their representatives to identify problems relating to care.
Maintain knowledge of community services and resources available to patients.
Refer patients to appropriate health care services or resources.
Education & Training
Virginia Western Community College Roanoke, Virginia 24015
Certificate- Medical Billing Coding January 2021
National Business College Salem, Virginia 24153
Associate of Science- Administration Office Professional May 2002
National Business College Salem, Virginia 24153
Bachelor of Science May 2004
Dominion College Roanoke, Virginia 24017
Associate of Science-Medical Office Assistant November 1997
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