Rosemary Crump

**** ******* ******** ***** 540-***-**** ad24rq@r.postjobfree.com

Summary of Qualifications

Microsoft Office 2010 Word, Excel, and Power Point

Keyboarding and Data Entry

Knowledge of Basic Coding

Proficient in Medical Terminology

Written and Verbal Communication Skills

Strong Organizational and Time Management Skills

Adult Healthcare March 202*-**-**-**

505 South Main Street Rocky Mount, VA24151

Manage patient schedules and ensure all doctor's appointments are kept.

Perform light housekeeping duties and meal preparation.

Administer medications following doctor's instructions.

Groomed and bathed patient.

Housekeeper Environmental Services (EVS) January 2023- February 2023

Roanoke Memorial Hospital Roanoke, Virginia 24014

Clean general areas around the building

Dust windowsills and wipe down windows.

Disinfect walls and other high traffic arrases as needed.

Take out trash when needed.

Customer Service

Aramark Uninform Center December 2022 – January 2023

Salem, Virginia 24153

Be available for all customers who contact the store.

Be ready to pick up calls and do their best to assist or help the customer.

Provide accurate information to customers.

Assist customers while shopping from the catalog.

Trouble shoot issue with password, or logins issues.

Serve as a mediator between the customer and another employee of a company.

Door Greeter October 2019 – August 2022

South Roanoke Nursing Home Roanoke, Virginia 24014

Greet family members who come to the faculty to see their loved ones.

Schedule appointments for families to see their loved ones.

Assist in getting the patients out of their rooms.

Direct and transfer phone calls to the appropriate person

Sign employees and visitors in and out the facility

Cashier Sales Associate October 2018 – September 2020

BJ’S Wholesale Club Roanoke, Virginia 24012

Greet customers.

Place customers item onto the conveyer Belt

Scan Items

Take customers money for the Items they purchase.

Give the correct change back to the customers.

Thank customers for their business.

Professional Experience

Receptionist Trainee

March 2018 - October 2018

Project Discovery

Roanoke, Virginia 24016

Greet incoming visitors and callers.

Answer visitors inquiring about the company and the services.

Direct calls to the appropriate person

Sort and deliver mail to the right person.

Enter customer data into the computer.

Create Word Document

Create Spreadsheet working in Microsoft Excel

Receptionist Trainee

July 2017 - March 2018

New Vision

Roanoke, Virginia

Greet incoming visitors and callers.

Answer visitors inquiring about the company and the services.

Direct calls to the appropriate person.

Sorts mail and delivers the mail to the right person.

Enter customer data into the computer.

Creating Word Document

Create Spreadsheets working in Microsoft Excel

Administrative Trainee/Pantry Assistant

March 2017 - July 2017

Roanoke Rescue Mission

Roanoke, Virginia 24013

Insert customer and account data by inputting text based and numerical information from source documents within time limits.

Review data for deficiencies and sort information according to priorities to prepare source data for computer entry.

Apply data program techniques and procedures.

Generate reports, store complete work in designated location.

Comply with data integrity and security policies.

Ensure proper use of office equipment and address any malfunctions.

Administration Trainee

October 2016 - March 2017

Transitional Options for Women

Roanoke, Virginia 24016

Compile, sort and verify the accuracy of data.

Store complete documents in appropriate locations.

Locate and correct data entry errors or report them to supervisors.

Print files when needed.

Data Entry Operator

October 2015 - October 2016

Total Action Against Poverty

Roanoke, Virginia 24016

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.

Compile, sort and verify the accuracy of data.

Compare data with source documents, or re-enter data in verification format to detect errors.

Store complete documents in appropriate locations.

Locate and correct data entry errors or report them to supervisors.

Patient Access Representative

July 2015 - October 2015

New Horizons Healthcare

Roanoke, Virginia 24017

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.

Interview patients or their representatives to identify problems relating to care.

Maintain knowledge of community services and resources available to patients.

Refer patients to appropriate health care services or resources.

Education & Training

Virginia Western Community College Roanoke, Virginia 24015

Certificate- Medical Billing Coding January 2021

National Business College Salem, Virginia 24153

Associate of Science- Administration Office Professional May 2002

National Business College Salem, Virginia 24153

Bachelor of Science May 2004

Dominion College Roanoke, Virginia 24017

Associate of Science-Medical Office Assistant November 1997

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