Fareeda Silk

ad24pw@r.postjobfree.com 317-***-**** Indianapolis, IN 46268

Summary Over 3 years of executive office, retail, and industrial leadership experience. With a focus on maximizing potential growth for the company. And an overall projection for building a dedicated team environment through creativity and innovative ideas.

Skills: //Professional Executive Team Leadership Caseload Data Processor

Team Lead Client/Vendor Relationship

Office Assistant Strong Verbal and Written communicator Talent Recruiter Assistant Motivational Influencer Multi-family management Leasing duties

Rental agreements Collected rent

//Technical Microsoft Office 10-Key Electric Calculator

Yardi Systems Multi-line phone

Copy machine Financial Systems CRS

Education Achievements Bachelor of Arts in Criminal Justice Dean’s List

Martin University Writing Contest

Indianapolis, IN Substitute Teaching Certificate

April 2002 -May 2008

Work Experience BG Mulltifamily Indianapolis, Indiana Leasing Assistant January 2019-March 2019

• Staged apartment model for showing.

• Answered phones.

• Assisted future residents with floor plans via internet marketing, thru walk-ins.

• Greeted future and current residents.

• Showed models to future residents.

• Assisted with application process.

• Assisted property manager with reorganization.

• Assisted residents in their homes when needed with work requests.

• Made coffee and prepped lounge area for residents.

• Walked the property, checked doors for security and alarm.

• Pulled trash, cleaned and prepped bathrooms for staff and resident use. pg. 2- FS

Grandville Cooperative Flaherty & Collins Properties Indianapolis, IN Leasing & Assistant Manager Trainee December 2002-December 2004

• Marketed trends for multi-family unit rate increases.

• Advertised specials to increase occupancy.

• Ran credit reports on new applications.

• Collected rents payments from tenants.

• Wrote receipts for app fees, late fees and monthly rents.

• Mailed late notices and set up payment arrangements.

• Created work requests for maintenance staff, additional conditions and issues.

• Walked vacant units for turnover or move in ready for new residents.

• Made bank deposits to company accounts.

• Assisted with month-end reports thru Yardi.

• Cleaned units part-time for new move ins.

• Walked the property, checked on the condition of the grounds, addressed other issues. Randstad USA Frisco, TX 75034

Document Processor Retirement Services CRS Division November 2021-July 2022

● Assisted with document support for mailing.

● Processed incoming and outgoing mail.

● Assigned microfilm images to case managers.

● Scanned documents to workers queues.

● Entered processed checks for reimbursements.

● Dropped off paper checks to the accounting vault team.

● Assisted with mailing, verifying, and signing for paper checks to be mailed.

● Researched lost checks for reimbursement to bank institutions and customers.

● Processed documents sent from vault for accounting: GL, payable and receivables. RSC Solutions & Healthcare Rockleigh, NJ 07647

Account Coordinator Manager Team Lead September 2020 – April 2021

● Traveled to worksite to meet with employees and clients weekly.

● Submitted on-site employee’s attendance & time reporting sheets accounting/payroll.

● Assisted the new employees onboarding process: tours, lockers, etc., as needed.

● Met clients with business fulfillment needs when necessary.

● Released RSC employees from assignments or addressed corrective actions for client.

● Assisted RSC Recruiting team in the selection of new employees, job fulfillment. Adecco Staffing Indianapolis, IN 46204

Office Service Assistant January 2020 - April 2020

● Copied legal documents for court cases.

● Occasionally made courier errands to City County courts to file legal paperwork.

● Picked and dropped mail to and for attorneys.

● Set conference rooms for mediations and mailed certified letters by request. pg. 3- FS

Kelly’s Services Indianapolis, IN 46250

Team Lead Customer Data Entry Processor January 2016 - June 2016

● Worked as a call center representative and team assistant to area supervisors.

● Processed rebates for customers in the vinyl system.

● Researched missing information for incomplete processing.

● Verified, reviewed, and updated account information in CMS and TMS systems.

● Audited rebate forms for financial accuracy, corrected in the database. Dollar General Stores Indianapolis, IN 46235

Assistant Manager December 2013 - June 2014

● Opened, operated, and closed stores at two locations.

● Counted tills at the start or end of shifts.

● Made daily bank drops in the morning on the start of day.

● Checked in vendors and shipments.

● Provided constructive leadership to sales associates.

● Delegated daily duties to sales associates, strategized quarterly performance goals.

● Accounted for voids, refunds, returns and In-store credits.

● Monitored In-store surveillance cameras to decrease shrinkage. Westaff Temp. Agency Indianapolis, IN 46217

Data Entry Specialist November 2009 - November 2011

● Entered driver inspection and examination reports.

● Certified and verified DERs.

● Assisted carriers by incoming calls or emails with DERs.

● Trained to new employees.

● Teamed with staff members on additional tasks to meet deadlines.

● Covered front desk for receptionist.

● Customer Service; walk-ins, by phone, complaints and federal or state regulations.

*Hobbies: writing, cooking, entertainment, teaching, and counseling

*Gaps between dates: caring for family; Nov. 2011-Dec. 2013; June 2014-Jan. 2016; June 2016- Jan. 2019; March 2019-April 2020; Sept. 2020; April 2021-Nov. 2021; and July 2022-Present.

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