JOHN A. WEBB, M. Ed., LPC

*** ****** ** #**** ******, Texas, 76513

Phone: 936-***-**** Email: ad24o2@r.postjobfree.com

Accomplished and skilled generalist Licensed Professional Counselor with dynamic experience treating diverse client populations in multiple work settings. Possess strong administrative, management, and supervisory skills. Effective relationship builder, communicator, and problem solver. Excellent people skills. Focused, energetic, calm under pressure and work successfully independently, or as a team member. Strong work ethic and ethical foundation. Detail and results oriented. Dependable and reliable. Care passionately about my client’s mental health and meeting their required treatment needs. Given varied and extensive background and experience in mental health, interested in securing a position in which qualified for; be it in providing psychotherapy, leadership, management, or administration. Prefer remote or hybrid position but not required.

EDUCATION: Stephen F. Austin State University, Nacogdoches, Texas

Master of Education in Counseling

Bachelor of Arts in Psychology

LICENSURE: Licensed Professional Counselor

Texas State Board of Examiners of Professional Counselors

Expires 4/30/24.

License # 12727

Previously onboarded with most insurance companies, including Tricare

CAQH is currently updated.

EXPERIENCE: January 2021 – December 2022. Licensed Professional Counselor

Heading Health, Austin, Texas (100% Remote Position)

Performed diagnostic, counseling, interventional and crisis management/resolution services to adults with a multitude of mental health treatment needs.

Services performed from home via telehealth platform.

Member of company’s Process Improvement Committee to originate, update and revise clinical policy, procedures, and protocols.

September 2020 – December 2021. Licensed Professional Counselor

Psych Dimensions, Georgetown, Texas.

Provided diagnostic, counseling, and crisis management services to adolescent and adult populations with a varied intensity of mental health needs and diagnosis.

Performed face-to-face and telehealth service modalities.

Documented services completed according to company. insurance and professional standards.

April 2020 – September 2020. Licensed Professional Counselor

Briarcroft Counseling, Round Rock, Texas (Private Practice)

Provided general, individual counseling and crisis resolution services to adolescent, adult, and geriatric populations with a variety of mental health needs/diagnosis in an organized and efficient private practice setting,

Performed screening, assessment, testing, diagnosis and developed individualized treatment goals with clients.

Assisted clients as needed in accessing needed allied psychiatric services or general medical services.

Documented services and interventions according to strict standards.

October 2019 – March 2020 Licensed Professional Counselor

San Augustine Independent School District, San Augustine, Texas

Under direction of the Superintendent, assisted the district in analyzing and meeting Federal/State mandates for student mental health needs.

Provided psychotherapy and crisis resolution services to elementary, middle school and high school students identified as in need and/or at risk.

Effectively formed therapeutic relationships with diverse students of all ages, races, diversity, home environments, and socioeconomic status.

Consulted with the Superintendent, principals, school counselors, school nurses, teachers, and parents as needed for the benefit of the student’s treatment.

Participated on committees as assigned.

April 2019 – October 2019 Director, Intensive Outpatient Program

Oceans Healthcare, Lufkin, Texas.

Responsible for administrative, management, supervisory, budgetary, marketing, clinical oversight, patient transportation services, patient safety, and overall daily program performance.

Worked in collaboration with the Inpatient Psychiatric Hospital Administrator and the Intensive Outpatient Program Regional Director.

Completed daily, weekly, and monthly program performance reports.

Participated in monthly operational conference calls with other directors, administrators, regional director, vice President and CEO.

Assured that program met the standards set in accordance with federal and state regulations, Joint Commission and Ocean’s mission.

Provided group and individual psychotherapy as needed.

2008– 2019 Licensed Professional Counselor

Carousel Clinical Services, Ore City, Texas

Provided psychological and counseling services to residents in long term residential care and assisted living facilities.

Performed individual psychotherapy to residents diagnosed with a mental illness, adjustment disorder or grieving due to loss.

Worked under the clinical supervision of and in consultation with a

licensed clinical psychologist, and with a team of other therapists.

Consulted with facility administrators, physicians, director of nurses, social workers and family/caregivers as needed to assure that services provided were meeting resident’s mental health needs.

Performed diagnostic/psychosocial assessments and emergency mental health evaluations as needed.

Made clinical recommendations and provided training to staff.

2005 – 2007 Program Director

Christus Jasper Memorial Hospital, Jasper, Texas

Hospital Department Director for Geri-psychiatric, structured outpatient behavioral health program treating seniors.

Responsible for overall administrative program operations, supervision of staff and clinical oversight.

Performed program development and integrated this new department into hospital medical operations.

Coordinated effort to implement telehealth services into program.

Performed mental health assessments on seniors to determine if diagnostic criteria met for patient admission to program.

Provided community education/marketing to increase program awareness and develop program census.

Worked closely with program medical director/psychiatrist in providing clinical oversight and developing patient treatment plans.

Communicated with staff of local nursing homes to generate referrals and update on resident’s progress in program.

Provided group therapy as needed.

2003– 2005 Resource Management LPHA

Burke Center, Jasper, Lufkin, and Crockett Texas

Provided clinical guidance and training to clinic staff.

Performed Diagnostic Evaluations to determine service eligibility.

Provided psychotherapy services to adults.

Determined medical necessity for services provided.

Assigned patient level of care based on assessment outcomes.

Performed crisis/emergency mental health assessments.

Coordinated involuntary inpatient psychiatric hospitalizations.

Completed monthly chart audits to determine if services and documentation met all applicable guidelines and JCAHO standards.

2001- 2003 Director, Mental Health Services

Texana MHMR, Rosenberg, Texas

Reported to CEO and member of the Senior Leadership Team.

Attended Board of Trustees Meetings as Division Representative.

Managed and supervised 6 outpatient psychiatric clinics containing 15 clinical service programs in multiple counties serving adults, adolescents, and children.

Responsible for budget development, completion, and performance outcome monitoring of all programs under supervision.

Restructured mental health service delivery system to improve efficiency and increase revenue potential of programs.

Improved compliance with Medicaid billing requirements by over 70%.

Developed and presented division, program, and staff performance reports to monthly Board of Trustees Meetings.

Hired, trained, supervised, and conducted annual performance evaluations on all staff under direct supervision.

Developed meeting agendas and conducted monthly program management meetings with clinic program directors.

Increased partnerships with state/local agencies and allied healthcare providers to improve communication and access to services.

Reduced annual indigent medication costs by over 35% by developing initiative to access alternate sources of payment for patient medications.

Achieved significantly improved client satisfaction scores in annual client surveys.

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