Joanne L. Robbins

Under the Canopy Consulting

*** ******** ******, ** *** 379, No. Springfield, Vt. 05150 Cell: 603-***-****

Email: ad24mk@r.postjobfree.com

Summary of Qualifications

Skills: I have great attention to detail and strong analytical skills: For the State of New Hanpshire, I was an investigative paralegal analyzing data and evidence. I listened to and cataloged jail tapes, highlighting details and important dialogue between defendants and others. I cataloged forensic photos and police reports.

Writer: I was a writer/reporter for four news publications in my career: The Vermont Journal, Concord Monitor, Lowell Sun, and Nashoba Publications.

Relationships: I create bonding relationships with humor and based on trust.

Compliance: I worked for ten years as a regulatory paralegal with Unitil. Compliance with state and federal laws was mandatory. I assisted corporate counsel with filings with regulatory commissions in NH, Maine, and Mass. in compliance with the Company’s tariffs.

Ethics: I believe unequivocally that every phone call and email must be answered and followed through. Nobody should get lost in the fray or ignored, ever.

Ownership: I own my mistakes - always. Because it’s not the mistake, it’s how quickly and effectively you fix it.

Responsive: I respond very quickly to changing environments.

Multi-tasking: I am a multi-tasking machine.

QUALIFICATIONS

Under the Canopy Consulting October 23, 2023 - Present

Consultant to Springfield Area Parent Child Center as Benefits Coordinator.

Consultant to Non-profits in Vermont and New Hampshire in grant research, as grant writer to procure available funding from local, state and federal sources.

Springfield Area Parent Child Center - 80 Jack and Jill Lane, North Springfield, Vt. 05150 (A 403 (C) Nonprofit Feb. 2021 – October 2023 Bookkeeper/Benefits Coordinator

Was hired as a part-time Administrative Assistant coming out of retirement. During this time, I changed my hours to full-time to also become the Center’s benefits coordinator. Two years from hire date, I became the full-time Bookkeeper/Benefits Coordinator working with QuickBooks to process all payable/receivables for the Center. As Benefits Coordinator I enrolled all new hires in health, dental, vision, pension and life insurance.

Unitil Service Corp. - 6 Liberty Lane West, Hampton, NH 03842

June 2008 to February 2017 2008 to February 2017

Regulatory Paralegal to sole corporate attorney at corporate headquarters. Responsible for regulatory compliance filings for gas and electric divisions of Unitil Energy Systems, Inc., Fitchburg Gas and Electric Company, Inc. (d/b/a Unitil) and Northern Utilities, Inc. (d/b/a Unitil) with the New Hampshire and Maine Public Utilities Commissions and Massachusetts Department of Public Utilities. Maintained strict compliance of regulatory matters.

Data and Contracts Administrator responsible for the review, draft and execution and tracking process of 80+ vendor contracts, certificates of insurance and all related contracts.

System Logistics Unit Lead for Emergency Operations responsible for lodging and meals for local and out-of-state crews and Unitil staff during regional and system-wide emergency storm events for the Fitchburg, Concord, Seacoast and Maine regions. Critical and fluid response in advance of event and throughout damage assessment phase on through to reconciliation of all invoices. (This role was performed in conjunction with and in addition to above-referenced employment and was mandatory during emergency events.)

Department of Justice – State of New Hampshire – 33 Capitol Street, Concord, NH.

June 2004 to June 2008

January 2007 – June 2008 (Homicide Unit Criminal Bureau)

Lead Paralegal responsible to assist the Attorney General along with a team of six prosecutors in the trial preparation for and prosecution of the State’s two capital murder cases: State v. Michael Addison and State v. John Brooks. Prepared and disseminated materials to the public and press during the State investigation of the fatal shooting of Police Officer Corporal Bruce McKay. These three events received intense scrutiny from the media as New Hampshire prosecuted two capital murder cases simultaneously for the first time in its history. The Franconia shooting investigation was widely publicized. I examined, evaluated and catalogued multi-state police reports, forensics evidence and witness statements for discovery while having ongoing contact with lead investigators from State Police, Medical Examiner and local police in multiple states to process evidence for production.

June 2004 –June 2006 (Consumer Protection Bureau)

Paralegal responsible to assist attorneys and prosecutors in the investigation and potential prosecution of consumer complaints. Considerable outreach with the public directly and through resource material developed in that effort. Worked extensively with the consumer hotline and handled sensitive consumer issues to negotiate successful solutions. Mediated complaints by consumers and reviewed contracts by and between the parties. Trained Consumer Protection volunteers. Assisted attorneys in multi-state actions involving drug companies, internet and software companies and car dealerships. Worked with consumer groups and the elderly to further education about fraud and scams.

Flood, Sheehan and Tobin P.A. - Two Delta Drive, Concord, NH 2006 – 2007

Administrator to four-attorney Trusts and Estate Planning start-up law office. Installed and administered an extensive legal software program necessary for the operation of the practice in billing and document preparation. Opened and controlled client escrow, capital and salary accounts. Negotiated with vendors for furniture, equipment, artwork, supplies, hired staff, prepared client documents, and succeeded in getting this firm operational and in the black within the first few months of inception.

Orr & Reno P.A. - One Eagle Square, Concord, NH 2003- 2004

Legal Assistant to Trust and Estate Department. Prepared estate planning documents and portfolio information for trust clients.

NH Division of Historical Resources – State of New Hampshire - 9 Pillsbury Street, Concord, NH 2001 – 2003

Administrative Assistant responsible to assist program coordinators of the National Historic Register, State Architectural Historian, State Archeologist. Coordinated outreach efforts, resource and material production. Recording secretary for Governor’s Council Historic Properties Commission.

Concord Monitor – One Monitor Drive – Concord, NH 1999 – 2002

Newsroom Office Manager – Managed the daily functions of the newsroom. Wrote business and community news briefs under my byline. Processed expenses and payroll. Monitored incoming scanner transmissions. Assisted Editor in Chief with the promotion and publication of The New Hampshire Century.

Wynn & Wynn P.C. - 300 Barnstable Road, Hyannis, Mass. 1994-1997

Legal Assistant to managing partner of satellite office concentrating in personal injury law. Case control of insurance defense, litigation cases and worker’s compensation files. Partner had 300 plus case load and was also a judge advocate for the Air National Guard at Otis Air Force Base.

McKenzie Law Office - 498 Great Road, Acton, Mass.

f/k/a Bateman and McKenzie Law Office 1989 – 1994

Office Manager/Paralegal for busy real estate law office of sole practitioner. Responsible for all real estate closings from file open to reconciliation, including communication with lender, town offices, surveyors, title abstractors, other counsel and all other entities necessary for closing. Researched and recorded at Registry of Deeds, reviewed contracts, drafted boundary line agreements, deeds and all other instruments necessary for closing.

The Sun Publishing Company, Lowell, Massachusetts 1992 – 1993

Correspondent for local news dispatched for assignments covering local boards in Pepperell, Townsend, Groton, Ayer, Lancaster, Shirley, Lunenburg, Westford.

Boudreau & DiMaria Attorneys at Law, f/k/a

Boudreau & Bateman Attorneys at Law 1981 – 1989

Office Manager/Paralegal to busy real estate law office in high-volume real estate market. Managed all aspects of office including multiple client escrow accounts, staff hiring and management of all staff, designed work-out of new office space, and supervised all vendors. Drafted boundary line agreements, easements, deeds, examined abstracts, prepared title insurance policies, reviewed subdivision plans, construction loan documents.

Software: Microsoft Office 365, Works, Excel, Quickbooks online, Microsoft Publisher, Adobe Pro, Instrumentl, Toggl, Prolaw, Roxio, Westlaw, Canva, Google Platform,

Social Media platforms Facebook, Etsy, Instagram, Twitter

Certified Paralegal II by Examination - State of New Hampshire 2004

Completed emergency response drill training following 2008 storm event.

Completed ECNE Power Utility Institute course in "Overview of The Electric System and Organization".

Professional Artist- Landscape – Under the Canopy Art by Jo Robbins

Massachusetts Licensed Real Estate Associate (expired)

American Red Cross (ARC) Disaster Action Team Volunteer NH Region

ARC Certified Psychological First Aid

ARC Certified Emergency Response Vehicle Driver

ARC Certified Client Casework/Disaster Services Overview

ARC Certified Defensive Driving Course

ARC NH Task Force Work Force Engagement

ARC Disaster Action Team Instructor

ARC Lead Volunteer Service to Armed Forces Massachusetts

Trustee to the North School Preservation Society, North Springfield, Vermont

Contact this candidate