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Medical Assistant Customer Service

Location:
Town 'n' Country, FL, 33615
Posted:
January 26, 2024

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Resume:

Ivett Pérez

**** ****** ****** ***** ***** Fl,***15

ad24mf@r.postjobfree.com

786-***-****

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience:

Driver

Uber Drive,Doordash, Amazon Flex-Tampa,Fl

May, 2021-Present (Part -Time)

As a driver for platforms like Uber, DoorDash, Amazon Flex, and others like them, my primary responsibility is to deliver safely and on time. This involves correct route management, attention to traffic and the efficient delivery of food or other products. Additionally, I maintain clear and effective communication with customers, ensuring a positive delivery experience. Medical Assistant

Tampa Family Heath Center -Fletcher Ave,Tampa,Fl September,2020-October,2020 (Full -Time)

I trained as a medical assistant through a comprehensive training program, acquiring specialiTzed skills in patient care, taking vital signs, managing medical records, clinical procedures and managing electronic systems.

Medical Assistant/Phlebotomy

Advantis Medical Centers-Tampa,Fl

November,2018-November,2020 (Full -Time )

For two years as a medical assistant and laboratory technician, I have played a fundamental role in collecting blood samples, ensuring a safe and comfortable procedure for patients. My careful approach and attention to detail has been essential in ensuring sample accuracy. In addition to my blood drawing experience, I have provided high-quality customer service, addressing questions and concerns, and creating a welcoming environment for patients. I have also performed electrocardiograms (EKG) contributing to the comprehensive cardiac evaluation of patients and working collaboratively with the medical team to provide accurate and timely results. Cashier /Coustumer Services

Burger King- Tampa, FL

August,2015-July,2017 (Part Time )

Manage financial transactions accurately and efficiently, processing payments, returns and exchanges. Additionally, I am responsible for maintaining exceptional customer service by resolving inquiries, handling transaction issues, and ensuring a positive experience at the point of sale.

Education:

Associate of Science in Allied Health Science

South University-Tampa,Fl

September,2022-Graduate in August,2023 (Online-Part Time )

I am currently preparing to take the TEAS Exam and continue my second year to graduate with a Bachelor's Degree in Nursing.

Pre-requisites of RN

Hillsborough Comunity Collegue- Tampa, FL

August,2019-August,2021(Online,Part-Time)

Intership Medical Assistant/Phlebotomy

Bay Care -Tampa,Fl

September,2018-Octuber,2018 (320 hours)

Associate of Medical Assistant/Phlebotomy

Keiser University-Tampa, Fl

September,2016-Graduate in Octuber,2018 (Full-Time ) English School/Esol Program

Caribbean School -Tampa,Fl

August,2015-August,2016 (Part-Time)

Intership Medical Assistant/ Phlebotomy

Interamerican Medical Center-Miami, Fl

September,2014-August,2014 (320 hours )

Technical Medical Assistant/ Phlebotomy

Compu-Med Vocational Careers- Miami, FL

August,2013-Graduate in August,2014 (Part-Time)

English School/Esol Program

Miami Dade College-Miami, FL

August,2012-July,2013 (Part-Time)

High School

Julio Antonio Mella

September,2008-Graduate in August,2011

Skills:

● Medical Assistant and Phlebotomist with 2 years of experiences in the field.

● Understanding of Medical Terminology, Procedures and Techniques.

● Excellent relationship with patients and experience working with elderly and adult people

● Good interpersonal communication skills. (English/Spanish)

● Open to learn new skills, adaptable to any work environment.

● Able to multi-task, dependable, reliable and efficient. Costumer Service Oriented.

● Innovative highly organized, detailed and goal oriented to improve operations and achieve great results.

● Decision-making and problem-solving skills. Personable, professional, creative and diplomatic. Administrative:

Microsoft Words, Excel, Md-Flow, Towel Radiology, Bayview Radiology, Quest and Lab-Corp Systems. Clerical skills including data entry and filing. Experiences:

● Assistant Doctors with patients care procedures. Preparing Charts and examination's room.

● Skill with the procedures of spirometry, Ekg, Pap Smear, wound cleaning, dressing change, assistance and collaboration of removing cyst and removing sutures.

● Explaining treatment procedures and handling the diagnosis, treatments and referrals for patients.

● Taking vital signs, height, weight, update medications, pharmacy.

● Doing Venipuncture, Shots and Vaccination.

● Performing a variety of phlebotomy while maintained client comfort and confidentiality.

● Coordinating Laboratory Test.Ussing standard equipment, including vacutainer tubes, tourniquets, syringes, and butterfly needles.

● Ensuring proper identification and processed of all specimens.

● Interacting with clients and medical professional.

● Making coordination with pharmacies to order patient's medication.

● Keeping and filing medical records. Scheduling and confirming appendment’s.

● Assisting in Front Desk. Provided an excellent image and service. Certifications:

Expanded Food and Nutrition Program/Fight Bac Sought Florida Campaign Domestic Violence Seminars/Emergency Care Adult-Child -Infants CPR/OSHA/TB/Infection Control/HIV/AIDS/HIPPA. Workplace Violence Prevention/Hand Hygiene/Personal Protective Equipment/Bloodborne Pathogens/Infection Control/Harassment Discrimination in the Workplace/EKG, Phlebotomy Technician /Medical Assistant NRCMA. Comunication:

My performance as a medical assistant and laboratory technician is highlighted by my patient-centered approach and my ability to perform accurate analyzes in the laboratory. I collaborate effectively with colleagues from various disciplines, contributing to interdisciplinary teams and fostering fluid communication. My commitment to quality and continuous improvement is reflected in precise results and a harmonious work environment. I am ready to bring these skills and continue to contribute to the team's success.

References:

Education

● Ileana Duran Instructor- Compu-Med Vocational 305-***-****

● Sigrid Coro -Intership -Interamericana Medical Centers 305-***-****

● Keiser University 813-***-****

● Bay Care -Intership-Barbara Milian and Anelys Ramirez 813-***-****

● HCC Dale Mabry 813-***-****

● South University,Tampa 813-***-****

Work

● Burger King 813-***-****

● Advantis Medical Centers 813-***-****

● Tampa Family Heath Center,Flecher Ave 813-***-****



Contact this candidate