Amy Herndon

Culpeper, VA

ad24l0@r.postjobfree.com

+1-540-***-****

Work Experience

Owner/Operator

Amy's Intuition & Beyond - Culpeper, VA

January 2010 to Present

I solely own & operate my own crystal & Tarot Reading business. I handle every aspect of my company from finances, stocking, buying merchandise from reputable wholesalers all around the world, I handmake all my jewelry pieces I sell, I weigh & measure all the natural gemstones/crystals that I sell, I record all inventory onto my website to be sold, I take all pictures of my inventory to upload onto my website & social media's, I do live shows on my business social media's like Tik Tok, Facebook, and Instagram, I personally take all orders & pick the items that go into the orders, and then I pack everything up really nice and secure to ship out to my customers. I do all my own marketing personally instead of paying a huge price tag for someone else to handle it for me. I truly enjoy & appreciate handling all of tasks of owning your own business, myself. I believe that if you have the passion & drive to run your own business then you can do anything you set your mind to doing! I limit my hours of my business venture to a minimum when I have a full-time or part-time position somewhere else. My business never gets in the way of my main job. I run this business in my free time. I hope all of the knowledge I've gained over the years can help your business flourish as much as I can with my own! I always come into a position doing my 100% best I can do! Thank you for taking your time to read my resume! Store Manager

Automotive Options LLC - Culpeper, VA

February 2015 to October 2022

I opened (9am) the store and closed (6pm) the store Monday thru Friday. I was the sole contact for this location & had my own office which was the only location for this business. I answered phones, cleaned my office & bathroom, I serviced in-house customers & and outbound customers by phone. I scheduled automotive appointments for everyday maintenance, 24/7 towing calls, dispatched tow trucks to accident locations via Culpeper County Police Department, handled insurance company calls for accidents, I advised the insurer of the damages to their vehicle after their accidents if needed, I helped the customers with the process of accidents and advised them what they needed to do step by step if the vehicle was totaled or fixable, I helped customers with getting their rental vehicle scheduled and got the customer picked up by the rental company to save time for everyone involved, scheduled insurance companies to come in & view the accident vehicles, scheduled the vehicle owners to view their vehicles and retrieve their belongings from the wrecked vehicles, I scheduled window tinting, I sold & scheduled tires to be installed, I scheduled detailing services & preformed the detailing duties to all vehicles scheduled, I sold & scheduled installation of aftermarket vehicle accessories like step bars & tonneau covers for trucks, I sold

& scheduled installation of aftermarket rims and lug nuts, I sold specialized bumpers, lights, and towing packages & scheduled them for installation, I made sure the store was up to date with the county licenses

& tests, I sold vehicles with a vehicle salesman license with the state of Virginia with DMV access via website & scheduled potential buyers to view the vehicles, Did all the titling work involved, I went along during the test drives of the vehicles being sold, and I made sure that all business contacts were staying up to date & growing at all times. The owners were only available if I had an emergency or needed their assistance (which wasn't very often). I came in this business knowing only how to pump gas like a normal young mother of 3 children. I learned everything step by step on my own accord without much hands on management. The owners knew I was a great fit for the position & that I learned very fast. I always went up and above my pay grade to help my customers & to insure they are always satisfied with my services. Education

CNA License in Certified Nursing Assistant

AmeriCare Plus- Hands On CNA Training - Orange, VA June 2005 to June 2008

PCA License in Personal Care Aid

AmeriCare Plus- PCA Hands On Training On The Job - Orange, VA February 2004 to February 2008

High school diploma

Orange High School - Orange, VA

September 2002 to June 2006

Skills

• Store Management Experience

• Commercial Cleaning

• Automotive Repair

• Merchandising

• Load & Unload

• Detailing

• Mechanical Knowledge

• Vehicle Maintenance

• Car Wash

• Customer service

• Customer support

• Customer relationship management

• Management

• HP Service Manager

• Google Ads

• Google Docs

• Google Suite

• Google Ad Manager

• Business analysis

• Business management

• Business development

• B2B sales

• Sales

• GM vehicles

• Commercial vehicle

• Maintenance

• Office management

• Microsoft Office

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• WordPress

• Word processing

• Typing

• Schedule management

• Cash management

• Debits & credits

• Credit analysis

• Tire service

• Brake repair

• Print advertising

• Phone etiquette

• Multi-line phone systems

• Employee relations

• Advertising sales

• Tow truck

• Account analysis

• Tax accounting

• Problem management

• Leadership

• Property leasing

• Positive Psychology

• Product demos

• Product management

• Precision measuring instruments

• Alignment

• Risk management

• Cleaning

• Cash register

• Cash handling

• Affirmative action planning

• Safety plans

• Project scheduling

• Appointment scheduling

• Time management

• Time & attendance systems

• Writing skills

• Title processing

• License plates

• DMV Database

• Commercial driving

• Communication skills

• Anger management skills

• Pricing

• Loan processing

• Customer management

• Tow truck dispatch

• Tow appointment scheduler

• Aftermarket part sales

• Upselling

• Car salesman license

• Vehicle sales

• Profit & loss

• Phone appointment log

• Computer skills

• Computer literacy

• Website management

• Sales management

• Rim sales

• Tire sales

• Data analysis skills

• Presentation skills

• Organizational skills

• Organizational management

• Mechanic experience

• Mechanic assistant

• Battery maintenance

• Front desk

• Personal assistant experience

• Antisocial personality disorder experience

• Incident recovery

• Incident response

• Incident management

• Online scheduling

• Vehicle inspection

• Part Specialist

• Computer Networking

• Analytics

• Digital Marketing

• Google Analytics

• Project Management

• Social Media Management

• Google AdWords

• Clerical experience

• Teaching

• Experience working with students

• Warehouse management

• Order fulfillment

• Automotive repair

• Social media management

• Events management

• Project management

• Analysis skills

• Relationship management

• Marketing

• Human resources

• Telemarketing

• Negotiation

• Financial services

• Accounting

• Sourcing

• Load & unload

• Digital marketing

• Computer networking

• Active Directory

• Operating systems

• Windows

• Technical support

• Budgeting

• Dealership experience

Certifications and Licenses

Car Salesman License

Present

CNA Certified Nursing Assistant

Present

Food Safety Certification

Present

Safe Quality Food Certification

Present

Parts Specialist Certification

Present

Automotive Parts Specialist; Manager of Automotive Shop for over 10 years; Ordered Specialized or Dealer Only Replacement Vehicle Parts & Helped Install Parts I Ordered From Dealership or Specialized Part Stores; Specialized in Ordering Any Aftermarket Vehicle Parts & Helping Install Aftermarket Parts to the Vehicle.

Driver's License

August 2022 to Present

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