Social Media Owner Operator
Resume:
Amy Herndon
Culpeper, VA
*******************@***********.***
Work Experience
Owner/Operator
Amy's Intuition & Beyond - Culpeper, VA
January 2010 to Present
I solely own & operate my own crystal & Tarot Reading business. I handle every aspect of my company from finances, stocking, buying merchandise from reputable wholesalers all around the world, I handmake all my jewelry pieces I sell, I weigh & measure all the natural gemstones/crystals that I sell, I record all inventory onto my website to be sold, I take all pictures of my inventory to upload onto my website & social media's, I do live shows on my business social media's like Tik Tok, Facebook, and Instagram, I personally take all orders & pick the items that go into the orders, and then I pack everything up really nice and secure to ship out to my customers. I do all my own marketing personally instead of paying a huge price tag for someone else to handle it for me. I truly enjoy & appreciate handling all of tasks of owning your own business, myself. I believe that if you have the passion & drive to run your own business then you can do anything you set your mind to doing! I limit my hours of my business venture to a minimum when I have a full-time or part-time position somewhere else. My business never gets in the way of my main job. I run this business in my free time. I hope all of the knowledge I've gained over the years can help your business flourish as much as I can with my own! I always come into a position doing my 100% best I can do! Thank you for taking your time to read my resume! Store Manager
Automotive Options LLC - Culpeper, VA
February 2015 to October 2022
I opened (9am) the store and closed (6pm) the store Monday thru Friday. I was the sole contact for this location & had my own office which was the only location for this business. I answered phones, cleaned my office & bathroom, I serviced in-house customers & and outbound customers by phone. I scheduled automotive appointments for everyday maintenance, 24/7 towing calls, dispatched tow trucks to accident locations via Culpeper County Police Department, handled insurance company calls for accidents, I advised the insurer of the damages to their vehicle after their accidents if needed, I helped the customers with the process of accidents and advised them what they needed to do step by step if the vehicle was totaled or fixable, I helped customers with getting their rental vehicle scheduled and got the customer picked up by the rental company to save time for everyone involved, scheduled insurance companies to come in & view the accident vehicles, scheduled the vehicle owners to view their vehicles and retrieve their belongings from the wrecked vehicles, I scheduled window tinting, I sold & scheduled tires to be installed, I scheduled detailing services & preformed the detailing duties to all vehicles scheduled, I sold & scheduled installation of aftermarket vehicle accessories like step bars & tonneau covers for trucks, I sold
& scheduled installation of aftermarket rims and lug nuts, I sold specialized bumpers, lights, and towing packages & scheduled them for installation, I made sure the store was up to date with the county licenses
& tests, I sold vehicles with a vehicle salesman license with the state of Virginia with DMV access via website & scheduled potential buyers to view the vehicles, Did all the titling work involved, I went along during the test drives of the vehicles being sold, and I made sure that all business contacts were staying up to date & growing at all times. The owners were only available if I had an emergency or needed their assistance (which wasn't very often). I came in this business knowing only how to pump gas like a normal young mother of 3 children. I learned everything step by step on my own accord without much hands on management. The owners knew I was a great fit for the position & that I learned very fast. I always went up and above my pay grade to help my customers & to insure they are always satisfied with my services. Education
CNA License in Certified Nursing Assistant
AmeriCare Plus- Hands On CNA Training - Orange, VA June 2005 to June 2008
PCA License in Personal Care Aid
AmeriCare Plus- PCA Hands On Training On The Job - Orange, VA February 2004 to February 2008
High school diploma
Orange High School - Orange, VA
September 2002 to June 2006
Skills
• Store Management Experience
• Commercial Cleaning
• Automotive Repair
• Merchandising
• Load & Unload
• Detailing
• Mechanical Knowledge
• Vehicle Maintenance
• Car Wash
• Customer service
• Customer support
• Customer relationship management
• Management
• HP Service Manager
• Google Ads
• Google Docs
• Google Suite
• Google Ad Manager
• Business analysis
• Business management
• Business development
• B2B sales
• Sales
• GM vehicles
• Commercial vehicle
• Maintenance
• Office management
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• WordPress
• Word processing
• Typing
• Schedule management
• Cash management
• Debits & credits
• Credit analysis
• Tire service
• Brake repair
• Print advertising
• Phone etiquette
• Multi-line phone systems
• Employee relations
• Advertising sales
• Tow truck
• Account analysis
• Tax accounting
• Problem management
• Leadership
• Property leasing
• Positive Psychology
• Product demos
• Product management
• Precision measuring instruments
• Alignment
• Risk management
• Cleaning
• Cash register
• Cash handling
• Affirmative action planning
• Safety plans
• Project scheduling
• Appointment scheduling
• Time management
• Time & attendance systems
• Writing skills
• Title processing
• License plates
• DMV Database
• Commercial driving
• Communication skills
• Anger management skills
• Pricing
• Loan processing
• Customer management
• Tow truck dispatch
• Tow appointment scheduler
• Aftermarket part sales
• Upselling
• Car salesman license
• Vehicle sales
• Profit & loss
• Phone appointment log
• Computer skills
• Computer literacy
• Website management
• Sales management
• Rim sales
• Tire sales
• Data analysis skills
• Presentation skills
• Organizational skills
• Organizational management
• Mechanic experience
• Mechanic assistant
• Battery maintenance
• Front desk
• Personal assistant experience
• Antisocial personality disorder experience
• Incident recovery
• Incident response
• Incident management
• Online scheduling
• Vehicle inspection
• Part Specialist
• Computer Networking
• Analytics
• Digital Marketing
• Google Analytics
• Project Management
• Social Media Management
• Google AdWords
• Clerical experience
• Teaching
• Experience working with students
• Warehouse management
• Order fulfillment
• Automotive repair
• Social media management
• Events management
• Project management
• Analysis skills
• Relationship management
• Marketing
• Human resources
• Telemarketing
• Negotiation
• Financial services
• Accounting
• Sourcing
• Load & unload
• Digital marketing
• Computer networking
• Active Directory
• Operating systems
• Windows
• Technical support
• Budgeting
• Dealership experience
Certifications and Licenses
Car Salesman License
Present
CNA Certified Nursing Assistant
Present
Food Safety Certification
Present
Safe Quality Food Certification
Present
Parts Specialist Certification
Present
Automotive Parts Specialist; Manager of Automotive Shop for over 10 years; Ordered Specialized or Dealer Only Replacement Vehicle Parts & Helped Install Parts I Ordered From Dealership or Specialized Part Stores; Specialized in Ordering Any Aftermarket Vehicle Parts & Helping Install Aftermarket Parts to the Vehicle.
Driver's License
August 2022 to Present
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