Sapeethaa Thampithurai

ad24jv@r.postjobfree.com +1-647-***-**** www.linkedin.com/in/sapeethaa-thampithurai-/ PROFESSIONAL SUMMARY

Data optimizing by in analytics SQL, 8-10% Analyst Tableau, expertise and sales with improved VLOOKUP, tracking to a drive track user accuracy and insights record satisfaction certified by and of 45%achieving efficiencies in by . Automation Skilled 20%operational . Analyst Led in a teams, Software dynamic and efficiency, achieving Power Testing role. BI Developer, a and reducing 40% PMI boost Agile. reduced discrepancies in Eager productivity. critical to bring by system 60%Proficient extensive, bugs and EXPERIENCE

Data Specialist: Dunkin Donuts, USA Sep 2023 – Nov 2023

• Administered payroll duties and executed month-end cheque releases, streamlining the process and Associate • • • achieving Recorded tracking Conducted maintaining Implemented contributing Testing accuracy daily a 60% routine a to Software regular 95% sales enhanced increase by accuracy transactions manual 45% inventory Engineer: customer in and efficiency rate audits, facilitating checks, in encompassing Health satisfaction financial ensuring resulting improved Recon records multiple data connect in trend a accuracy 60% payment identification Pvt decrease Ltd, and methods Labs promptly in instances in QuickBooks, rectifying of Nov stock 2022 enhancing shortages discrepancies, – Jun 2023 sales and

• • Spearheaded Analyst, Led cross-reducing functional regression critical teams testing system to gather procedures, bugs and by 8-document 10% guaranteeing business product requirements stability for and a new reliability CRM & as RCM a Business system,

• enhancing Diligently tracked user satisfaction and documented by 20% and software optimizing bugs customer for 150+ interactions clients in the through RCM/Tableau DTCC/Global manual Financial testing

• Industries, Developed ensuring data and a reporting meticulous infrastructure approach to issue utilizing resolution SharePoint, and comprehensive Power BI, and documentation Quick Base Online, Assistant contributing Team Lead- to streamlined Data Analyst: operations Health and Recon data-Connect driven decision-Pvt Ltd making processes Jun 2020 – Nov 2022 Senior • • • • • Executed within Provided email, Supervised 40% Managed a Addressed issues 20% Operations improvement achieving through reduction financial cash comprehensive exceptional process a team flows Analyst: strategic operations a in 92% of in billing discrepancies from 20 team customer customer Health communication employees, SWIFT banks, errors productivity Recon service rectifying corporate satisfaction in achieving RCM Connect to and and ERA USA action collaboration rating daily CRM, billing Pvt Insurances in KPIs, Ltd liaising Claims discrepancies providing and with payments, Banks, Insurance cross-in ensuring the handling functional Posting and Clients, accuracy inquiries Department, Nov training, 2018 resolving and via resulting – compliance phone Jun leading 80% 2020 and in to of a

• Analyzed federal revenue utilizing Excel, SharePoint, and AMD platforms across Posting, Collections, and

• Billing Managed Departments, Insurances resulting and Commercial in a 20% improvement Insurances across in revenue USA tracking states, streamlining accuracy client onboarding

• • procedures, Processed maintaining Developed presentation, mandatory and resulting a enhancing 90% automated error-in and a data-free 15% voluntary data driven execution increase visualizations decision-Corporate in rate efficiency making using Action processes Power Events BI by accurately and 30% SQL, based enabling on issuer compelling notifications, insights Operations • Administered and compliance Analyst: foreign with Synergen a custodian 95% Health accuracy Corporate Pvt rate Ltd in Action BPO companies. for US/Philippines clients, facilitating Dec seamless 2015 – May execution 2018

• Exceeded Key Performance Indicators by proactively responding to client and internal team queries,

• effectively Reviewed weekly managing and an monthly average of reconciliation 60 calls daily, reports ensuring for a Medical 25% increase Billing, in Cash query Posting, resolution and efficiency Collections

• teams, Identified identifying and highlighted discrepancies discrepancies between month-in Medical close data Billing and data, actual comparing bank deposits relevant CPT codes and

• modifiers, Entered authorizations, crucial ensuring and data coverage a 95% into accuracy the limitations, EMR rate database, in contributing reconciliations ensuring to a 95% and accurate data data analysis accuracy recording rate of payer information, EDUCATION

National Institute of Technology, Rourkela Sep 2010 – May 2015 B. Tech: Electrical Engineering,

SKILLS

• • • • • • • • • • • SQL Tableau Vlookup MS Selenium/HCPCS Power Data Data Data Statistical Office Cleaning Mining Visualization BI Coding Analysis Python Systems

• • • • • • • • • • • Data Performance Supply Quality Risk Financial Credit Insurance Risk Financial CRM Assessment Mitigation Modeling Software Analysis Chain Control Analysis Modeling Underwriting Metrics Management

• • • • • Sales Lead Customer Revenue Healthcare Management Analytics Optimization Segmentation Information

• • • • • Systems Predictive EFT/Data Customer QuickBooks FTP Validation (HIS) relationship Modeling Check Entries

• • • • • • • CCSK+ CSA Data PMI Business Certified Certified with Agile Analytics with Product in Analyst career Certified Automation career by foundations and Managers Intellipaat foundations Practitioner Project Software Technology from Manager from (PMI-Testing Minute Minute ACP) Collaboration CERTIFICATIONS by School Kelley PMI School O'Connell by PMI Dec Oct Oct 202*-****-**** – Aug Aug Aug Aug Apr – – Present Present 202*-****-**** 2024 2021