Elizabeth Coors

Organizational Effectiveness Leadership Advisory/Change Management/Project Management

*** *** ***** *****, ******, USA, 80442

+1-303-***-****

ad24il@r.postjobfree.com

Professional summary

As an expert in Organizational Transition, Change Management, and Project Management, this professional showcases a proven track record spanning 20+ years. With a strong emphasis on leadership advisory, workforce transformation, and governance, she has successfully led numerous large-scale IT projects worth over $200 million. Her robust skill set includes Process Improvement, Agile Delivery, Workforce/Business Transformation, Contract Management, and Financial/Cost Analysis among others. Known for her results-oriented and analytical approach, she is a natural leader and people developer, ready to drive further success in challenging environments.

Employment history

Accenture Senior Manager Denver, CO

Jun 2012 - Nov 2023

Accenture Internal

• Oversaw the development and execution of global change management strategies to ensure successful implementation of SAP Fieldglass across all regions and business units.

• As part of the Leadership Team stood up the Global Change Management (CM) Community of Practice (CoP) to drive CM strategies and execution across all Accenture clients world-wide.

Accenture Clients

• Led the Change Management, Organizational Effectiveness and Leadership Advisory work during a system wide electronic medical record (EMR) implementation for a large Florida hospital system.

• Oversaw workforce transformation/expansion including executive coaching, governance, policies, HR/job architecture and staffing plans for the expansion of Care Management, Case Management and Disease Management programs from 8 states to 43 states for a large health insurance provider.

• Oversaw Program Management Office (PMO), change management efforts for the state's new Integrated Benefits Eligibility System in Ohio.

• Served as the Senior Project Manager for multiple large-scale technology/software implementations in Washington DC, Florida, Texas, Georgia and Ohio related to government, enterprise resource planning, medical record, data analytics, and human resources software and systems.

• Developed and implemented strategies to attract top talent in the market.

• Developed and implemented strategies for talent acquisition and retention to support the growth of the client.

• Developed innovative solutions for workforce transformation and expansion, including executive coaching, governance, policies, HR/job architecture, and staffing plans.

• Lead the development and implementation of a comprehensive employee engagement strategy to enhance employee satisfaction and productivity.

• Collaborated with senior leadership to define and drive management strategies that align with business objectives and foster a high-performance culture.

Kaiser Permanente Senior Manager Denver, CO

May 2006 - May 2012

• Oversaw the project delivery and change enablement for the expansion of Medicare into Colorado Springs (IT,

Governance, Workforce/HR, Policies, Cultural integration)

• Oversaw the analysis of the top 1% most expensive patients; oversaw organization and workforce transformation

associated with options for better care and implementation of revenue cycle improvements

• Responsible for the delivery of change enablement during the rollout of Epic improvements including Claims, Email

your doctor, and Telemedicine

• Reworked hospital system strategy and government relations as it related to vulnerable populations

• Responsible for working with hospital networks, policy advisors and local governments to coordinate and improve

processes focused on reducing cost of care and improving health outcomes

• Oversaw the national medical financial assistance program, including the development and implementation of a

new automated eligibility system

• Developed and implemented strategies to attract and retain top talent in a competitive healthcare market

• Developed and implemented strategies to ensure compliance with state and federal regulations related to healthcare programs and policies.

• Developed and implemented strategies to improve employee engagement and satisfaction in a healthcare setting

• Managed cross-functional teams to develop and implement data-driven solutions for improving patient care and outcomes

• Collaborated with cross-functional teams to identify opportunities for process improvement and cost reduction in healthcare operations.

Colorado Governor’s Office / Wyant Data Systems / Ciber Senior Project Manager Denver, CO

Aug 2002 - Mar 2006

• Senior Project Manager for the Secretary of State’s Business Transformation –oversaw delivery transformation, process improvement, policies, governance, and technology implementation.

• Drove legislation resulting in the state-wide consolidation of IT budgets, processes and utilization.

• Developed and implemented project management methodologies and best practices to improve project delivery and efficiency.

• Lead cross-functional teams in the development and implementation of innovative solutions to improve government services and operations.

• Collaborated with other government agencies and departments to ensure the successful implementation of cross-functional projects.

• Collaborated with stakeholders from various government departments to identify opportunities for innovation and technology adoption, and lead the implementation of initiatives to improve government services and operations.

• Identify and mitigate risks associated with government projects and initiatives

Education / Military

Cornell University, Ithaca, NY BA

Aug 1989 - Dec 1992

Washington University, St. Louis, St. Louis, MO MBA

Aug 1998 - May 2000

USAF, Various Intelligence Officer

May 1993 - Nov 1998

Skills / Industry

Project/Program Management (Expert)

Change Enablement/Organizational Effectiveness (Expert)

Workforce/Business Transformation (Expert)

Process Improvement/Lean Six Sigma (Expert)

Financial/Cost Analysis (Experienced)

KPI/OKR/Performance Analytics (Expert)

Health (Expert)

Telecomm (Experienced)

Public Service/Government (Expert)

HR (Expert)

IT (Expert)

Non-Profit (Expert)

Sales/Contract Management (Expert)

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