Patrick L. Pate

***** ********** **.

Charlotte NC 28216

Phone: 704-***-****

Email: ad24if@r.postjobfree.com

OBJECTIVE: To work in a position that will give me the chance to maximize my abilities and allow me to reach my full occupational potential.

EXPERIENCE: 5/202*-**-**** Owens & Minor

Operations Manager

Operations Manager is responsible for co-marketing in the field with sales staff and administration and efficient daily operation of the branch office, including operations, product sales, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Full P&L responsibility for profit center(s) including both revenue and operating income.

Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.

Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and leading the sales staff to achieve results.

Responsible for achieving key focus product starts budget and for cash collections.

Utilizes technology and tools to their fullest capabilities in order to drive sales growth and optimize performance at the branch.

Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.

Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and sales.

Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.

Monitors key performance indicators and is responsible for implementing corrective measures.

Ensures operational procedures comply with federal, state, local and Joint Commission requirements.

Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.

Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

Responsible for hiring, coaching, developing, and performance management of subordinate staff.

Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

8/2015 – 5/2020 Owens & Minor Raleigh, NC

Warehouse Manager

The Operations Manager is responsible for the overall operation of the distribution center and performance of specific duties in accordance with company policies and procedures. DC Manager will be the highest-ranking person in the DC and will act as the main point of contact for the site and will be responsible for maintaining all safety, quality and production goals, by providing direction to staff of supervisors and floor associates.

Essential Job Functions

The position will require an individual to provide daily management of a fast-paced distribution center, transacting up to 3,000 orders /day at peak and overseeing a staff of approximately 40-60 FTE’s, across multiple shifts.

Position is a pick pack operation that requires thorough knowledge of receiving, stocking, picking, checking, shipping with FedEx, USPS, and local couriers.

Inventory Control experience is required.

Achieves company established KPI’s as it relates to supply chain management and Distribution metrics through management of the warehouse management team.

Reports all monthly key indicator results to corporate contacts as needed.

Assure inventory accuracy through physical inventories; cycle counting; and research of discrepancies and implementation of corrective actions.

Position is responsible for meeting freight budgets outlined monthly

Will require individual to assume a higher level of logistics support & knowledge, to provide future bench strength, with career opportunity.

Determine staffing requirements; hire and terminate personnel; assure employees training programs are properly implemented; resolve personnel issues; approve and track payroll hours and set directives and goals for staff while motivating all team members.

Position will require the individual to assume and develop business knowledge in all areas of Logistics including overall processes, all logistics systems and corporate carrier relationships.

Work closely with finance while reviewing, approving, and coding all invoices related to the facility.

Assures Center compliance to H/R policies and follows all company policies and procedures.

Work closely with customer service management while reaching common objectives of satisfying our customers.

Maintain facility and equipment to assure a safe and efficient work environment

The manager will be hands-on while working with the teams.

3/2001 – 8/2015 Owens & Minor Charlotte, N.C.

1st shift Operations Supervisor

As operations supervisor some duties include oversee all areas of operation from receiving, shipping, and accounts payable reconciling, to maintain quarterly budget goals and ensure operational success. Maintain all incoming supplies, and schedule all freight. Develop new leaders for operations (paths to success). Duties also include training and certifying all new employees. Reconcile all A/P and receiving discrepancies .To Maintain and update inventory via receiving clerks. Assist in the management and coordination of the velocity slotting of a 143,000 sqft warehouse. Manage safety as DC safety Coordinator and much more.

01/10/2005 – 04/20/2009 Webb Tax Service

Branch Co-Manager/ Tax Consultant (Seasonal)

Work with the client to utilize the accurate tax code for there best return. Calculate and maintain quarterly estimated taxes owed for business clients. Educate the client in the most resent tax regulations. Maintain payroll for the branch. Maintain and order branch supplies. Minimize expenses to ensure budget and profit goals are met. Fine new and creative way to market the branch in order to increase annual sales.

8/1999 - 2/2001 Owens & Minor Columbia, S.C.

Warehouse Supervisor

Targeted selection of employees, by using a structured behavioral interviewing format. Manage and coordinate a two shift warehouse .Work with management to implement budget plans. Create efficient operational procedures. Training and certifying all new employees. Manage and coordinate velocity slotting of the warehouse. Manage safety and much more

6/1992 - 8/1999 Myers Park Country Club Charlotte, N.C.

Banquet Captain

The responsibilities included: Coordinate multiple functions per consumer needs, maintain employee scheduling, employee training, ordering of supplies, and floor supervision.

8/1991 - 6/1997 Charlotte Meck School Charlotte N.C.

Behavior Modification Tech

Coordinate with outside agencies to acquire services needed for EC students. Coordinate with classroom teacher to ensure IEP compliance. Teach communication skills; develop intervention plans needed for classroom success, and conduct emotional evaluation.

11/1989 - 7/1991 First Chicago NCPC Charlotte, N.C.

Control Clerk

Floor supervision, training, data entry, account processing.

10/1984 - 9/1988 USMC Quantico Va.

Subsistence accountant

Accounts payable, account receivable, cost analysis, financial forecasting fiscal accounting.

EDUCATION: 6/1984 North Meck. High School N.C.-Huntersville

Diploma

General studies.

3/1985 USMC Service Support School N.C.-Jacksonville

Certification

Subsistence Accountant: Fiscal accounting, Accounts payable, account receivable, ten key, office administration.

1/1996 Central Piedmont Community College N.C.-Charlotte

Certification

Behavior Modification Tech: Early childhood development, family counseling, child psychology, behavior modification

4/2001 Rock Hurst College Continuing Education Center SC.-Columbia

Certification

OSHA Compliance and Workplace Safety.

4/2002 O&M University Va.-Glenn Allen

Certification

WMH Facilitator: A course designed to teach the skills need to train and certify on site as prescribed by O&M University, using thirteen different modules.

3/2003 O&M University Va.-Glenn Allen

Certification

The Blueprint to leadership: A course designed to develop the following skills: Listening skills, structured behavioral interviewing, developing others, delegating responsibility, motivating others, and managing conflicts.

2/2010 O&M University Va. Glenn Allen

Certification

Warehouse Supervisor: A course designed to develop the skills needed to lead teammates in an O&M environment that leads teammates to empowerment.

8/ 2013- 5/2017

Bachelor of Science in Business with a concentration in Administration

University of Phoenix

This degree program features coursework that addresses a broad spectrum of business disciplines that develop in-demand skills used in a variety of business settings. The administration concentration examines the areas of operations management, project management, economics, accounting, finance, and strategic management.

REFERENCES Reference Name: Ralph LaRosa

Reference Company: Owens & Minor

Reference Title: Area Director of Operations

Phone: 321-***-****

Reference Name: RM Kelly

Reference Company: Owens & Minor

Reference Title: Operations Manager

Phone: 704-***-****

Reference Name: Ebony Tate

Reference Company: Owens & Minor

Reference Title: HR Sr. Director

Phone: 687-***-****

Contact this candidate