Brandie Cyrus

** ********* ******

Buffalo,New York 14220

ad24hv@r.postjobfree.com

+1-716-***-****

Work Experience

Contract Human Resource Assoicate / Benefits Manager

Robert Half Employment Agency - New York, NY

May 2021 to Present

•Interviewing job candidates and sharing their evaluations with other managers

•Onboarding new employees

•Managing any necessary employee training

•Serving as a link between stakeholders and employees

•Researching, compiling, implementing and maintaining employee benefits packages

•Planning special events and outings

•Developing and enforcing corporate policies and procedures

•Scheduling and coordinating vendors, specialists and support staff

•Ensuring an organization adheres to all laws and regulations

•Managing payroll processes

.Developing initiatives to improve employee job satisfaction

•Supervise the management of employee injury cases; investigate or oversee the investigation of

Workers compensation and Disabilty claims; develop strategies to handle specific cases in consultation with the appropriate parties.

• Communicate with physicians, attorneys, Amazon employees and management staff; make recommendations regarding medical aspects of retirement decisions; develop and coordinate return-to-work plans; coordinate and monitor rehabilitation plans for injured Amazon employees;evaluate results of pre-employment and return-to-work medical examinations and make appropriate determinations

• Gave detailed understanding of benefits and benefit information with carriers and consistently audits

the transfer of information to vendors.

· Developed reports related to benefit plan and eligibility and cost analysis.

• Respond to and resolve difficult and sensitive inquiries and complaints; evaluate problems and solutions

•Take appropriate action to resolve issues/concerns; advise injured employees of their benefits

• Identify, evaluate and assess probability and severity of losses; develop, implement, and monitorAmazon cost containment strategies to prevent and minimize losses.

• Complete required reports and records; authorize payment on medical bills, permanent and temporary disability compensation.

· Manage the compensation inbox and respond to inquiries Assisted HR with gathering job postings and

making sure they are uniformed

· Assisted with migration project to Workday Assist with streamlining new plans and processes Started research projects as needed

Behavior Support Technician (BHT) /Overnight Night Manager

Our Lady of Victory - Lackawanna, NY

July 2020 - January 2024

•Performs 15 minute checks during evening hours and provides documentation as directed.

•Performs patient searches and patient belongings searches. Understands the contraband list.

•Takes an active role in participating in and supporting a therapeutic and safe milieu.

•Develops a working knowledge of therapeutic interventions and interactions.

•Observes behaviors and communicates to the supervisor, medical, and others as appropriate.

•Works cooperatively with the treatment team in the collection of pertinent data to assist in the development of the individualized treatment plan.

•Implements the behavioral plan developed specifically for the individual.

•Provides ongoing feedback regarding the individual’s response to the behavior plan.

•Responsible for the administration and teaching of ADLs as required.

•Responsible for assistance with personal hygiene tasks, as required.

•Understands and utilizes the hand over hand prompts as indicated by the treatment plan.

•Knowledge of normal growth and development and the impact of the developmental disabilities on the individual and his/her family.

•Used basic knowledge of alternative communication techniques including AAC devices and basic sign language.

•Utilized knowledge and ability to implement individual schedules (sensory schedules, milieu programming, toileting…etc) that are indicated in the behavioral plan.

•Utilizes and updates the visual schedule for all activities.

•Maintains compliance with supervision status of individuals (Visual Observation While Awake, 1:1) and freedom of movement (In-house, On Grounds) as indicated by physician order and/or Program Director directive.

Direct Support Professional (DSP) Per Diem Team Lead

ARC Erie County

September 2017 to July 2023

•Help individuals in the community setting

•Providing training to individuals house chores, and grocery shopping

•Helping individuals learn about the medications and the correct administration times

• Giving advice and life choices.

Compensation & Benefits Specialist, Contract, Supervisor Worker Compensation and Disabilty Beneifits Managemant

Office Manager

Kiddie Kab - New York, NY

May 2014 to July 2020

· Track, respond to, and register all clients requesting service and serving as a liaison between drivers,

drop off/pick up, and parents of clients, coordinating all scheduled routes

· Run daily reports for client accuracy and response time

· Interview and hire prospective employees, handling employee entrance and exit counseling, as well as

training all staff on company policies and procedures

· Coordinating of the work systems, purchasing and negations with vendors, and budget development

and implementation

· Coordinating New York State Workers Compensation Compliance

. Attend and conduct meetings, and lead or participate in discussions; regarding workers’ compensation issues; represent the Department of Administrative Services

before public and private agencies, retirement boards, and appeal boards.In coodrnation of kiddie kab policies and procedures.

Lead/Supervisor Service Operations Shipping

Thermo Fisher Scientific - New York, NY

April 2014 to July 2017

· Knowledge of CBP and OGA regulations and tariff schedules, general import procedures and systems

· Liaise with overseas for ensuring ISF compliance

· Accurate data entry into our system and support Billing function as required

· Update shipment status, issue arrival notice and obtain entry documents for customs entries

· Effective communication with customers, vendors, co-workers, and customs brokers through a high

volume of emails, phone calls and verbal contact

· Arrange freight release with carriers/co-load agents, confirm cargo availability

· Respond to customer requests for shipment status by emails, phone calls promptly

· Adhere to all domes c and international shipping regulations

PERSONAL CARE ASSISTANT

SEPTEMBER 2012 TO FEBRUARY 2014

TBI RESIDENTIAL & COMMUNITY SERVICES Per Diem

•Providing direct care to individuals within a home setting

•Helping people in everyday life skills and making sure that all aspects of individuals daily needs are meet

•Going out in the community helping with dinner preparation, chores and medication administration assistance.

•Helping people fulfill their dreams

Patient-Doctor Liaison

Independent Health - New York, NY

May 2012 to March 2014

· File claims through facility/provider payment system

· Establishing accurate payment agreements

· Liaison between Physicians/providers and health insurance claims department

· Implementing accurate accounting practices

· Establishing training material for new hires and training

· Accurately running daily, weekly, and monthly reports

· Coordinating New York State Workers Compensation Compliance

Office Manager

Hospice of Buffalo - New York, NY

November 2010 to April 2012

· Coordinating of the work systems

· Budget development and implementation

· Purchasing, Bookkeeping, and Accounting

· Printing, Records management, Forms management, Payroll, Facilities management,

Space management, Risk management

· Coordinating New York State Workers Compensation Compliance and Account

Management.

· Monitoring the management of health and safety in the company office

· Assisting senior managers in dine dying health and safety needs in their departments

· Responsibility for the day to day running of the office

· Liaising with senior managers to ensure that staff in the division have appropriate materials needed

to perform job effectively

Contact Representative, Team Leader

Internal Revenue Service (IRS) - New York, NY

October 2008 to August 2009

· Duties consisted of fraud investigation, auditing individuals, and commercial business

· Maintained payment arrangements & accounting practices

· Responsible for all tax account management functions

· Input data via computer; review manuals off the government websites

· Typed documents, filed, faxed, downloaded, and emailed correspondence

· Performed accounts payable functions for construction expenses

· Managed vendor accounts, generating daily or weekly reports

· Ensured compliance with accounting deadlines

· Prepared government accounts and tax returns for audit

Care Manager Associate & Claims Processor, Supervisor

Definity Health Care - New York, NY

May 2004 to September 2007

· Responsible for inputting hospital admissions/record keeping

· Processed medical claims for Unity Health Group and all subsidiaries

· U lied IDC & CPT code terminology

· Responsible for the maintenance of the patient's documents addresses

· Maintained the patient's information, income reports and statistics

· Developed the forms and manuals and procedures of organization

· Processed patient's billing, statements, reimbursement claims, post transaction and data

· Dealing with the queries and responding to clients by telephone or in writing

· Responsible for the reports distribute on, telephone and generation of the bills

Staff Scheduling Coordinator, Medical Biller, HR Associate, Secretary,

Certified Nursing Assistant, Office Manager/Supervis

Sister of Charity Hospital (CHS) - New York, NY

June 1999 to May 2004

· Ordered medications with patient's doctor's, including updates of orders

· Provided record accountability

· Responsible for medical office billing & coding

· Coordinated scheduling for Skilled Nursing Facility

· Responsible for setting up in-services and identifying when continuing education is need or there is a

training issue

· Prepared presentations and manuals as well benefit distribute on and explanation of benefits

· Taught employees new and more efficient ways to perform their jobs

· Coordinating New York State Workers Compensation Compliance

Education

Bachelor of Science in Healthcare Administration

Niagara University - Lewiston,NY 2012

Associate of Science in Criminal Justice

SUNY Erie Community College - Williamsville, NY 2000

Skills

• Word

• Excel

• Outlook

• PowerPoint; Intuit QuickBooks

• CPT Coding

• ICD-10

• Accounting Software

• Data Collection

• HR Sourcing

• Medical Billing

• Insurance Verification

• Medical Coding

• Accounting

• Payroll

• Accounts Payable

• ICD-9

• Data Entry

• SAP

• Taleo

• Unity

• EPIC Systems

• Gmail.

Logistics

• Interviewing

• Bookkeeping

• Administrative Experience

• Customer Service

• Inventory Control

• Personal Assistant Experience

• Laboratory Experience

• Medical

Terminology

• Nursing Experience

• Medical Office Experience

• Multi-line Phone

Systems

• Records Management

• Human Resources

• Accounts Receivable

• Auditing

• EMR

Systems

• Medical Records

• Hospice Care

• Budgeting

• Vendor Management

• Clerical

Experience

• Transcription

• Recruiting

• Financial Report Writing

• Sales

• Account

Reconciliation

• Talent Acquisition

• General Ledger Accounting

Contact this candidate