Lori Schimpf

Aurora, IL *****

ad24hf@r.postjobfree.com

630-***-****

My background in management and client service, while working in a production environment provides me with leadership and organizational skills. My knowledge of windows based software applications provides me with a solid background for working in many different computer applications. I have many years of customer service and am comfortable and professional when dealing with the public. Work Experience

Release of Information Specialist

Midwest Medical Records Association - Aurora, IL

March 2019 to Present

Process medical record requests for patients, insurance companies and law firms. Understand and follow HIPAA guidelines as well as release of information laws. Processing to paper, CD, or protected portal through email. Also fax to physician offices and hospitals for continuing care. Answering all incoming calls, processing audit requests, screening mail for valid requests and preparing correspondence for rejected requests due to improper authorization.

Patient Access Rep

Presence Mercy Medical Center - Aurora, IL

July 2018 to March 2019

Register patients for Out Patient surgeries and procedures, obtain signatures from In patients, call for payments and Pre registration, running reports for registration errors and correcting. Registration process involves accurately entering patient data including CPT codes and ICD10 codes, selecting and running insurance for coverage.

In-patient therapy scheduler

Marionjoy - Downers Grove, IL

July 2015 to May 2018

Responsible for coordinating Occupational, Physical, and Speech therapy for all residents while accommodating all resident, doctor, and family requests; arranging shift changes and resident changes for therapists. Responsible for checking all therapy charges for accuracy, and correcting all discrepancies. Coordinating all family training sessions for discharging patients. Administrative Assistant/Scheduler Legacy

Rehab - Oswego, IL

2013 to 2015

Responsible for coordinating Occupational, Physical, and Speech therapy for all residents while accommodating all resident, doctor, and family requests. Arranging shift changes and resident changes for therapists. Communicating all changes and requests with Rehab manager, Tiller's Administration, and therapists. Supervisor

Goodwill Industries - Montgomery, IL

2010 to 2013

Responsible for overseeing associates, providing direction, training new hires, disciplinary actions, transportation, cash handling, nightly deposits, meeting sales and production goals daily. I have participated in Customer Service and Kaizen training.

Customer Service

Rentalmax - Aurora, IL

2000 to 2005

Responsibility for providing customer service to walk in customers; phone support for customer inquiries; knowledge and maintenance of inventory for incoming and outgoing products; interaction with other corporate facilities in an effort to find solutions to customer needs; maintaining balance of accounts payable and receivable; employee scheduling; payroll; cash handling and balancing. In addition, I was called upon to perform various duties of supervision during the absence of the store manager. Production Manager

S & S Computers, Inc - Aurora, IL

1994 to 2000

Responsible for maintaining workflow between computer, customer service, quality control, and shipping department; Additional managerial responsibilities included employee hiring; conducting periodic reviews; production scheduling; employee training; inventory control and supply purchasing. Production responsibilities included quality control; shipping and receiving of client and vendor materials; creating and printing mailing labels using Postal soft presort software and Siemens laser printer; as well as bursting and shipping of client materials. Education

Waubonsee Community College

2013

High School Diploma

West Aurora High School

1982

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